TEAM LEADER - Insurance Leading automobile dealership for Tata Motors Ltd. looking for a talented professional to join the Motor Insurance Renewal team at Bangalore. You will be responsible for leading and monitoring the renewal team, preparing reports and increasing productivity through targeted plans. Skills and Qualifications: · B.Com/ BBA Graduate with minimum 60% throughout from SSLC onwards. · 3 years in a Team Leader role, out of a minimum 10 years experience. · Experience in voice-calls and customer service. · Proficiency in Excel, e-CRM, business WhatsApp campaigns and email communications. · Maturity and leadership qualities to handle a team. · Excellent communication skills in Kannada and English. · Age between 32-35 years. Responsibilities: · Increasing customer satisfaction and retention rates by training and daily monitoring of team's performance. · Data management, Whatsapp campaigns and implementing of new plans. · Monitoring voice calls for quality and ensuring improvements. · Maintaining reports on team performance, productivity and customer retention. · Co-ordinate with Insurance Companies and broker for problem resolution. · Branch visits to determine catchment of customer inflows. · Help team during heavier loads and any issues. Compensation as per industry standards with all statutory benefits of leave, PF, Bonus, Gratuity etc. Job Types: Full-time, Permanent Schedule: Day shift Work Location: In person

Executive – Customer Service Reputed Automobile Dealership for TATA Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore. You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated software. The ideal candidate is a quick learner, customer-centric, good communicator and computer skilled. Entry level position for B.Com, B.Sc Graduates of 22-26 yrs age, with minimum 1 year of experience in customer-facing roles preferable. Necessary training provided at induction and at regular intervals. Compensation as per industry standards with all statutory benefits of leave, ESI, PF, bonus etc. Required skills : · Good communication skills, both verbal and written · Team-player, quick-thinking and courteous · Fast, adaptable learner with good working skills in MS Excel. · Fluency in English and Kannada compulsory Job Description : · Understand customer queries and needs, explain policy features and benefits clearly, provide optimized solutions · Maintain all records on dedicated software, stay up-to-date on changes · Co-ordinate with sales team and close successful leads by issuing policies · Maintain reports and other back-end work · Any other related work as assigned by supervisor Job Type: Full-time Work Location: In person