Preficia Manpower Services

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1 Job openings at Preficia Manpower Services

Urgently Hiring For MNC Inernational BPO (Inbound Health Care Process)

Kolkata

0 years

INR 1.5 - 2.0 Lacs P.A.

Work from Office

Full Time

We are hiring for a leading multinational BPO company for a Voice Process role. candidate should have excellent communication skills in English and a team work approach. This is a great opportunity to build a long-term career in customer service with a reputed organization. Job Title: Customer Support Executive Voice Process (BPO) Job Location: [Kolkata Salt Lake] This Job has night shifts Candidate must be from Kolkata location for getting pickups and drops Job Type: Full-time Age : 20 - 28 years. Experience: Freshers with Graduation in (BA,BCOM,BSC and Hospitality) candidates can apply.THis is not a technical opening . BE/BTECHs please donot apply. Job Description: Handle inbound and outbound customer calls professionally. Resolve customer queries, complaints, and requests efficiently. Maintain accurate records of customer interactions. Provide excellent customer experience and build customer loyalty. Follow standard operating procedures and quality standards. Eligibility Criteria: Minimum Qualification: (BA,BCOM,BSC and Hospitality) Good command over English. Willingness to work in rotational shifts (Night US shifts) Strong interpersonal and problem-solving skills Fresher candidates are welcome Benefits: Competitive salary and incentives Paid training and growth opportunities Work from a modern office environment Transportation provided (as per company policy) : 16000 per month Benefits: Health insurance Provident Fund Preferred candidate profile