Company Description Practic Industries (India) Private Limited, a venture of the Pawan Group established in 1996, focuses on promoting Indian enterprises overseas and vice versa. Based in India, the company aims to bridge the gap between the demand and supply in the diversified market. Practic Industries supports the growth and international expansion of businesses from various sectors. Role Description This is a full-time, on-site role for a Customer Support Representative located in Chhatrapati Sambhajinagar. The Customer Support Representative will be responsible for handling customer inquiries, ensuring customer satisfaction, providing top-notch customer service, and troubleshooting issues. The role involves daily communication with customers to resolve their concerns and enhance their experience with our services. Qualifications Customer Support and Customer Service skills Ability to ensure Customer Satisfaction Strong Communication skills Proficient in Troubleshooting customer issues Excellent problem-solving abilities Ability to work effectively in a team-oriented environment Experience in a customer-facing role is a plus High school diploma or equivalent; a degree in a related field is preferred