Praanavaidya Hospital

Job Title: Telecalling & Receptionist Location: Praanavaidya Hospital, [Rajajinagar, Bangalore] Job Type: Full-Time Experience: 05 years (Freshers can apply) Education: Minimum 10+2; Degree preferred Languages: Fluency in English, Kannada, and Hindi (preferred) Key Responsibilities: Reception Duties: Greet and assist patients, visitors, and vendors at the front desk Manage check-in/check-out procedures and maintain patient records Handle appointment scheduling, rescheduling, and cancellations Coordinate with doctors and nurses for patient queries and appointments Maintain cleanliness and orderliness at the reception area Telecalling Duties: Answer incoming calls promptly and professionally Make outbound calls for appointment confirmations, follow-ups, and feedback collection Provide accurate information about hospital services, departments, and timings Handle inquiries, complaints, and direct calls to appropriate departments Maintain call logs and telecommunication records Required Skills: Excellent communication and interpersonal skills Proficiency in MS Office and basic computer skills Ability to multitask and stay organized in a busy environment Friendly, empathetic, and professional demeanor Prior experience in a hospital or clinic setting is an advantage Benefits: Competitive salary based on experience Training and growth opportunities Supportive work environment Employee health benefits (if applicable)