PowerApps

Role & responsibilities

• Minimum 3+ years hands-on experience in CRM systems like Dynamics, SAP, Sales Force, PeopleSoft and/or related.
• Experience in SaaS product support or web frontend development and QA; Familiarity with programming languages such as C# and Python; Knowledge of database technologies such as SQL Server/Oracle.
• Excellent Communication Skills: verbal, listening and written.
• Experience in customer facing service role in any capacity.
• Interpersonal and collaborative skills proven through work experience.
• Passion for continuous learning - personal and professional development
• Research, Problem Solving and Troubleshooting Skills Logical thinking and demonstrating use of available tools & resources.
• Ability to work in different shifts outside of local business hours and/or work a shift that covers a weekend day once ramped/trained – based on business need.

Preferred candidate profile

• Integration Services: Proficiency in integrating Power Platform with external systems, leveraging connectors, APIs, and data gateways for seamless data exchange.
• Custom Development: Knowledge of extending Power Platform capabilities using custom connectors, plugins
• Security and Compliance: Implementing security measures, managing user roles, permissions, and ensuring data security and compliance with industry standards within the Power Platform.

Knowledge of database technologies such as SQL Server/Oracle. Good to have knowledge on Bot framework, Create copilots with generative AI