5.0 - 10.0 years

5 - 10 Lacs

Navi Mumbai, Maharashtra, India

On-site

We are seeking a Sr. Executive CRM to handle all aspects of post-sales customer relationship management. You will be responsible for payment collection follow-ups, customer communication, and recovery and collection efforts. This role requires excellent communication skills, a strong command of the English language, and the ability to handle one-on-one client interactions, including agreement drafting and possession handling. Roles & Responsibilities: Post-Sales CRM : Handle all post-sales CRM activities, including regular customer follow-ups and addressing their doubts and clarifications. Financial Management : Manage payment collection, follow-ups, and handle recovery and collection processes. Documentation & Reporting : Assist with agreement drafting and manage collection and registration reporting. Possession Handling : Oversee the process of handing over property possession to customers. Skills Required: Strong communication skills and a good command of the English language. Expertise in handling post-sales collection, recovery, and credit collection . Proven ability to handle one-to-one client interaction and provide smart, clear answers. Experience in real estate , including tasks like agreement drafting and possession handling. Strong organizational skills and attention to detail. QUALIFICATION: Bachelor's degree in a relevant field such as Business Administration, Real Estate, or Finance, or equivalent experience.

Posted 1 day ago

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CRM Real Estate HR Ace Mumbai

2.0 - 7.0 years

3 - 8 Lacs

Navi Mumbai, Mumbai (All Areas)

Work from Office

Responsible for solving customer queries property-related matters Sound knowledge of GST, TDS & other statutory compliances Payment follow-ups till possession Issuing payment demand notes Update collection v/s payment records Support till possession Required Candidate profile End-to-end customer handling experience till handover. Front-End CRM: Serve as the primary contact for customers post-booking. Back-End CRM: Ensure accurate documentation & regulatory compliance.

Posted 1 month ago

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Urgent Hiring For CRM Head For A Real Estate Firm Minita Gupta

12.0 - 15.0 years

16 - 19 Lacs

Mumbai Suburban, Mumbai (All Areas)

Work from Office

We are looking a CRM professional to lead our Customer Relationship Management . The candidate must have experience in post-sales operations, front-end & back-end CRM . This role plays a critical part in ensuring a smooth journey for the customers. Required Candidate profile 1.Front-End CRM: Serve as the primary contact for customers post-booking. 2.Back-End CRM: Ensure accurate documentation & regulatory compliance. 3.Team Management: Lead a team of CRM & RM executives.

Posted 1 month ago

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