Role & responsibilities RECEIVE THE INFORMATIONS FROM SALES ON THE SHIPMENT OPEN THE JOB FILE FOR THE PARTICULAR SHIPMENT HANDLE INDEPENDENTLY FROM BEGINNING TO END OF THE SHIPMENT UPDATE THE SHIPMENT TO CLIENT SIMULTANEOUSLY THOROUGH KNOWLEDGE ON THE PROCESS OF INBOUND AND OUTBOUND SHIPMENTS OF BOTH OCEAN / AIR PREPARE LINER /CFS /NVOCC /CONSOLIDATOR PAYMENTS MONITOR SHIPMENT CLOSELY AND SEND DAILY UPDATE TO CLIENTS CO ORDINATE WITH ALL SERVICE PROVIDERS IN A SHIPMENT. ANY ISSUES TO BE ESCALATED TO OPERATIONS MANAGER BILLING TO CLIENT AND KEEPING A TRACK ON THE PAYMENTS OF THE SERVICE PROVIDER DAILY REPORTS ON THE JOB HANDLED TO BE UPDATED IN DSR REPORT WEEKLY REVIEW ON OPERATING PROCEDURE SOPS TO BE MAINTAINED EACH CLIENT WISE KRA WILL BE SET BASED ON THE ABOVE PROVIDE ERROR FREE SERVICE TO CLIENTS MONTHLY REPORT ON ACHIEVEMENTS / COST SAVED TO REPORT
Role & responsibilities To arrange D.O.Charges from Liners immediately 1 day before arrival in DPD shipments 1 Day after Arrival in Non-DPD Shipments after container Movement to CFS Interaction with A/C's Team for Payment within Half an Hour from the time of receipt of Charges from Shipping Line and Interaction with Liners for Delivery Order to obtain on same day of payment made. Free Days to Check after receipt of Delivery Order and if any error in Free Days to re-apply immediately with Shipping Line. Container Damage Co-Ordination with Shipping Line for off-loading.