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Support Engineer BroadStream Solutions, Inc.

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a Support Engineer at BroadStream Solutions in Mumbai, India, reporting to the VP of Sales and Director of Engineering, your primary role involves configuring all current company products, providing first-line support to Customers, Systems Integrators, and Distributors, maintaining high-quality support standards, and ensuring continuous service to customers across the South Asia & Middle East region. Your responsibilities include: - Providing e-mail and telephone support - Utilizing remote access tools for customer systems - Preparing Proof of Concept systems and resolving technical issues - Updating configuration and support records accurately - Installing, configuring, and training cust...

Posted 21 hours ago

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