1. Job Summary The Educational Counsellor is responsible for guiding students in making informed academic, career, and personal development choices. The role involves counselling, academic planning, career guidance, coordinating admissions processes, and supporting students to identify suitable educational pathways based on their interests, skills, and goals. 2. Key Responsibilities Student Counselling & Guidance Provide one-on-one counselling to students regarding academic programs, course selection, and career pathways. Assess students’ interests, strengths, and challenges using interviews, assessments, and profiling tools. Help students set realistic academic and career goals. Admissions & Enrollment Support Guide prospective students about available programs, eligibility, fee structure, and admission processes. Conduct information sessions, campus tours, and counselling workshops. Assist with application documentation, form filling, and follow-up. Required Skills & Competencies Strong communication and interpersonal skills Empathy, patience, and active listening Knowledge of academic systems, career options, and education pathways Counselling and problem-solving abilities Organizational and documentation skills Ability to work with diverse student groups
Job Summary The Education Counselor will guide prospective students through the complete admissions process for MBA and PGDM programs. This role involves counseling, lead management, application assistance, documentation support, and ensuring conversions through continuous follow-up. The counselor acts as a trusted advisor, helping students choose the right program based on their career goals. Key Responsibilities1. Student Counseling Provide detailed program guidance for MBA and PGDM courses (specializations, curriculum, accreditation, career outcomes, fees, etc.). Understand students’ academic backgrounds, aspirations, and financial conditions to offer personalized recommendations. Conduct one-on-one telephonic, online, and in-person counseling sessions. 2. Lead Management & Conversion Handle walk-ins, telephonic inquiries, website leads, and outbound call lists. Qualify leads and maintain consistent follow-ups to achieve monthly enrollment targets. Update CRM/lead management systems with timely and accurate information. 3. Admissions Support (End-to-End) Assist students in the application form filling, documentation, and payment processes. Explain the selection criteria, entrance requirements, interview processes, and important deadlines. Coordinate entrance tests, GD/PI rounds, counseling sessions, and campus visits. Guide students until final enrollment and onboarding. 4. Relationship Building Build strong rapport with students and parents to maintain trust throughout the counseling cycle. Communicate program value propositions clearly and confidently. Liaise with internal teams like admissions, academics, marketing, and finance for smooth processes. 5. Reporting & Process Compliance Maintain accurate records of counseling activities and conversions. Prepare daily/weekly MIS reports on leads, applications, and admissions. Ensure all admissions processes follow institutional policies and compliance guidelines. Required Skills & Competencies Excellent communication and interpersonal skills. Strong sales orientation with the ability to meet targets. Good understanding of MBA/PGDM programs and higher education trends. Ability to handle pressure, objections, and diverse student profiles. Proficiency in MS Office, CRM tools, and online communication platforms. Strong problem-solving and presentation skills. Qualifications Bachelor’s degree (mandatory). MBA or PGDM preferred but not mandatory. 1–5 years of experience in education counseling, admissions, or inside sales (preferred). Key Performance Indicators (KPIs)Lead-to-Admission Conversion Ratio Number of Counseling Sessions Conducted Admission Target Achievement Timely Documentation & CRM Updates Student Satisfaction & Feedback Scores Why Join Us? Attractive incentives based on admissions. Opportunity to work in a growing education ecosystem. Training, career development, and professional growth opportunities.
Company: College Chalo (Phoenix360 Solutions Pvt. Ltd.) Department: Marketing & Student Relations Location: Nehru Place, New Delhi Vacancies: 20 Employment Type: Full-Time (On-site) Working Days: Monday to Saturday Timings: 10:00 AM – 6:30 PM About the Role We are looking for enthusiastic and result-oriented Education Counselors to guide students in selecting the right higher education programs. The role requires strong communication skills, student engagement abilities, and a passion for career counseling. Key Responsibilities ● Counsel students on course selection, college options, and admission processes. ● Handle student inquiries via calls, emails, and CRM tools. ● Maintain follow-up with prospective leads and convert them into admissions. ● Guide students through application documentation and screening. ● Provide personalized counseling based on academic background and career goals. ● Collaborate with internal teams to ensure a smooth admissions workflow. ● Maintain accurate student data in CRM and generate reports. Required Skills & Qualifications ● Any Graduate (Postgraduate preferred but not mandatory). ● Excellent communication & interpersonal skills. ● Confident, energetic, and student-focused mindset. ● Ability to learn CRM tools and follow structured processes. ● Strong persuasion, presentation, and coordination skills. Benefits ● Attractive Incentive Structure ● Growth Opportunities ● Training & Development Support ● Professional Work Environment in South Delhi