Dental Patient Care Coordinator Job Description: Mandatory Requirement: Must have dental experience or background with excellent English Communication skills Process: US Shift Answer the Call to a Brighter Smile: Become a Dental Call Center Agent! Are you a friendly, outgoing individual with a knack for customer service and a desire to help people achieve their best smiles? Then a career as a Dental Call Center Agent might be the perfect fit for you! Dental Call Centers play a vital role in connecting patients with the oral healthcare they need. As a Call Center Agent, you'll be the first point of contact for prospective and existing patients, ensuring they have a positive and informative experience. It's more than just answering phones - you'll be a key player in building relationships and streamlining the patient journey. What You'll Be Doing: This dynamic role involves a variety of responsibilities, including: · Answering phone calls: You'll be the voice of the dental practice, providing a warm and professional greeting to all callers. · Scheduling appointments: Efficiently schedule appointments for new and existing patients, considering dentist availability, patient preferences, and treatment requirements. · Providing information: Answer inquiries about services offered, office hours, location, insurance coverage, payment options, and other relevant details. · Verifying insurance: Verify patient insurance coverage and benefits, ensuring accurate billing and a smooth payment process. · Confirming appointments: Proactively confirm scheduled appointments with patients, reducing no-shows and maximizing efficiency. · Handling patient inquiries and complaints: Effectively address patient inquiries and concerns, resolving issues promptly and professionally. · Updating patient records: Accurately update patient information in the system, ensuring all data is current and complete. · Making outbound calls: Contacting patients for appointment reminders, follow-up care, and special promotions. · Collaboration with the dental team: Communicating effectively with dentists, hygienists, and other staff to ensure seamless patient care. · Maintaining a clean and organized workspace: Ensuring a professional and efficient work environment. Who We're Looking For: Successful Dental Call Center Agents possess the following qualities: · Excellent Communication Skills: Clear and concise verbal and written communication skills are essential for interacting with patients and colleagues. · Exceptional Customer Service Skills: A patient and empathetic demeanor with a genuine desire to help others is critical. · Strong Organizational Skills: The ability to manage multiple tasks, prioritize effectively, and maintain accurate records. · Proficiency in Computer Skills: Experience using computers, phone systems, and dental software is highly desirable. · Knowledge of Dental Terminology (Preferred): While not always required, familiarity with basic dental terminology can be beneficial. · High School Diploma or Equivalent: A high school diploma or equivalent is typically required. Why Join the Premiere Dental Call Center Team? Working in a Dental Call Center offers numerous benefits: · Making a Difference: You'll be helping people access the dental care they need, contributing to their overall health and well-being. · Professional Development: Opportunities for training and development to enhance your skills and knowledge in the dental field. · Team Environment: Working as part of a supportive and collaborative team. If you're ready to contribute your skills and passion to a rewarding career, consider applying for a Dental Call Center Agent position today! You'll be answering the call to a brighter smile, one patient at a time. Job Type: Full-time Pay: ₹15,000.00 - ₹35,218.76 per month Schedule: Evening shift Night shift Supplemental Pay: Yearly bonus Language: Hindi (Required) Work Location: In person
Job Summary: We are seeking a dynamic and results-driven Field Sales Executive for IT Services to join our growing team. In this role, you will be responsible for generating leads, meeting with potential clients, and closing sales in the field. You will play a key role in driving revenue growth and expanding our customer base through face-to-face interactions and relationship building. Requirements: Proven experience in field sales, direct sales, or a similar role Strong communication, negotiation, and interpersonal skills Self-motivated with a results-oriented mindset Ability to work independently and manage time effectively Willingness to travel extensively within assigned territory Bachelor's degree in Business, Marketing, or a related field (preferred) Proficiency in CRM software and Microsoft Office Suite Energetic and enthusiastic personality Strong problem-solving skills Customer-centric approach Ability to thrive in a fast-paced environment Key Responsibilities Identify and pursue new sales opportunities through field visits, cold calling, and networking Meet and exceed monthly and quarterly sales targets Conduct product presentations and demonstrations to prospective clients Build and maintain strong relationships with existing and new customers Negotiate contracts and close agreements to maximize profits Provide accurate and timely reports on sales activities and customer feedback Collaborate with internal teams to ensure customer satisfaction and seamless service delivery Stay updated on industry trends, market conditions, and competitor activities Experience: 1-3 years Location: Ahmedabad Department: Sales and Business Development Benefits: Incentives policy and leave encashment and other allowances Employment Type: Full time Interested candidates can send their resumes at [email protected] Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Flexible schedule Internet reimbursement Leave encashment Schedule: Day shift UK shift Work Location: In person
Job Summary: We are seeking a dynamic and results-driven Field Sales Executive for IT Services to join our growing team. In this role, you will be responsible for generating leads, meeting with potential clients, and closing sales in the field. You will play a key role in driving revenue growth and expanding our customer base through face-to-face interactions and relationship building. Requirements: Proven experience in field sales, direct sales, or a similar role Strong communication, negotiation, and interpersonal skills Self-motivated with a results-oriented mindset Ability to work independently and manage time effectively Willingness to travel extensively within assigned territory Bachelor's degree in Business, Marketing, or a related field (preferred) Proficiency in CRM software and Microsoft Office Suite Energetic and enthusiastic personality Strong problem-solving skills Customer-centric approach Ability to thrive in a fast-paced environment Key Responsibilities Identify and pursue new sales opportunities through field visits, cold calling, and networking Meet and exceed monthly and quarterly sales targets Conduct product presentations and demonstrations to prospective clients Build and maintain strong relationships with existing and new customers Negotiate contracts and close agreements to maximize profits Provide accurate and timely reports on sales activities and customer feedback Collaborate with internal teams to ensure customer satisfaction and seamless service delivery Stay updated on industry trends, market conditions, and competitor activities Experience: 1-3 years Location: Ahmedabad Department: Sales and Business Development Benefits: Incentives policy and leave encashment and other allowances Employment Type: Full time Interested candidates can send their resumes at chandana.deka@phneco.com Job Type: Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Commuter assistance Flexible schedule Internet reimbursement Leave encashment Schedule: Day shift UK shift Work Location: In person
Premiere Dental is actively seeking a highly motivated and experienced Full-Time Revenue Cycle Management (RCM) Specialist with a strong background in dental billing to join our dynamic team. Location: Ahmedabad, Gujarat, India (Main Office) Job Type: Full-Time-In Person (remote work is not an option) About Us: Premiere Dental is a leading Dental care services provider dedicated to optimizing revenue cycles for dental practices. We pride ourselves on our commitment to accuracy, efficiency, and client satisfaction, fostering a collaborative and supportive work environment. Job Summary: The RCM Specialist will play a critical role in ensuring the efficient and accurate processing of dental claims and payments. This position requires in-depth knowledge of dental insurance processes, exceptional attention to detail, and proven proficiency with the Dentrix practice management system. The ideal candidate will be responsible for posting insurance payments, performing comprehensive insurance verification, and proactively managing insurance accounts receivable (AR). Key Responsibilities: Insurance Payment Posting: Accurately post insurance payments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) into the Dentrix practice management system. Reconcile daily payment batches to ensure all payments are accounted for and correctly applied. Research and resolve payment discrepancies, overpayments, and underpayments. Insurance Verification: Conduct thorough insurance verification for new and existing patients, confirming eligibility, benefits, limitations, and co-pays prior to appointments. Communicate benefit details clearly and concisely to dental office staff and patients (if applicable). Identify potential issues with insurance coverage and advise on necessary actions. Insurance Accounts Receivable (AR) Management: Proactively manage and resolve outstanding insurance accounts receivable, including conducting claim status checks, appeals, and re-submissions. Identify and investigate denied or rejected claims, making necessary corrections and following up with payers until resolution. Communicate effectively with insurance companies to expedite claim processing and payment. Maintain detailed records of follow-up activities and claim statuses. Dentrix Platform Management: Maintain accurate and up-to-date patient and insurance records within the Dentrix system. Utilize Dentrix functionalities effectively for all aspects of RCM, including reporting and claim submission. Compliance & Communication: Adhere to all HIPAA regulations and compliance standards related to patient privacy and data security. Collaborate with other RCM team members and dental practice staff to optimize revenue cycle processes and identify areas for improvement. Provide excellent customer service to both internal and external stakeholders. Qualifications: Minimum of 2-3 years of direct experience in dental revenue cycle management or medical billing, with a strong emphasis on dental. Required: Proven expertise and proficiency with the Dentrix platform system. Demonstrated experience in insurance payment posting, comprehensive insurance verification, and proactive insurance accounts receivable (AR) follow-up. In-depth understanding of dental insurance processes, terminology, and CDT (Current Dental Terminology) codes. Exceptional attention to detail and a high level of accuracy. Strong analytical and problem-solving skills, with the ability to identify and resolve complex billing issues. Excellent written and verbal communication skills. Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment. High School Diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred. If you are interested in applying for the opportunity, please send your CV to chandana.deka@phneco.com Job Type: Full-time Pay: ₹15,486.53 - ₹52,500.00 per month Work Location: In person
Premiere Dental is actively seeking a highly motivated and experienced Full-Time Revenue Cycle Management (RCM) Specialist with a strong background in dental billing to join our dynamic team. Location: Ahmedabad, Gujarat, India (Main Office) Job Type: Full-Time-In Person (remote work is not an option) About Us: Premiere Dental is a leading Dental care services provider dedicated to optimizing revenue cycles for dental practices. We pride ourselves on our commitment to accuracy, efficiency, and client satisfaction, fostering a collaborative and supportive work environment. Job Summary: The RCM Specialist will play a critical role in ensuring the efficient and accurate processing of dental claims and payments. This position requires in-depth knowledge of dental insurance processes, exceptional attention to detail, and proven proficiency with the Dentrix practice management system. The ideal candidate will be responsible for posting insurance payments, performing comprehensive insurance verification, and proactively managing insurance accounts receivable (AR). Key Responsibilities: Insurance Payment Posting: Accurately post insurance payments from Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) into the Dentrix practice management system. Reconcile daily payment batches to ensure all payments are accounted for and correctly applied. Research and resolve payment discrepancies, overpayments, and underpayments. Insurance Verification: Conduct thorough insurance verification for new and existing patients, confirming eligibility, benefits, limitations, and co-pays prior to appointments. Communicate benefit details clearly and concisely to dental office staff and patients (if applicable). Identify potential issues with insurance coverage and advise on necessary actions. Insurance Accounts Receivable (AR) Management: Proactively manage and resolve outstanding insurance accounts receivable, including conducting claim status checks, appeals, and re-submissions. Identify and investigate denied or rejected claims, making necessary corrections and following up with payers until resolution. Communicate effectively with insurance companies to expedite claim processing and payment. Maintain detailed records of follow-up activities and claim statuses. Dentrix Platform Management: Maintain accurate and up-to-date patient and insurance records within the Dentrix system. Utilize Dentrix functionalities effectively for all aspects of RCM, including reporting and claim submission. Compliance & Communication: Adhere to all HIPAA regulations and compliance standards related to patient privacy and data security. Collaborate with other RCM team members and dental practice staff to optimize revenue cycle processes and identify areas for improvement. Provide excellent customer service to both internal and external stakeholders. Qualifications: Minimum of 2-3 years of direct experience in dental revenue cycle management or medical billing, with a strong emphasis on dental. Required: Proven expertise and proficiency with the Dentrix platform system. Demonstrated experience in insurance payment posting, comprehensive insurance verification, and proactive insurance accounts receivable (AR) follow-up. In-depth understanding of dental insurance processes, terminology, and CDT (Current Dental Terminology) codes. Exceptional attention to detail and a high level of accuracy. Strong analytical and problem-solving skills, with the ability to identify and resolve complex billing issues. Excellent written and verbal communication skills. Ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment. High School Diploma or equivalent required; Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred. If you are interested in applying for the opportunity, please send your CV to chandana.deka@phneco.com Job Type: Full-time Pay: ₹15,486.53 - ₹52,500.00 per month Work Location: In person
Job Role: Instrument After Sales Support Engineer Process: International Shift - US Process Job Type: Full Time (Onsite) Location: 601,6th Floor, Eventi- Patson Engineering Building, CG Road, Navrangpura, Ahmedabad, Gujarat - 380009 Job Description: We seek a talented and experienced Instrument Sales Engineer to join and grow our small Industrial Automation company "JLC International" . As an Instrument Sales Engineer, you will be responsible for providing expert advice and support to our clients on a range of automation products and services. Your instrument knowledge and strong communication and interpersonal skills will help our clients meet their automation objectives and drive growth. Responsibilities: -Develop and maintain relationships with existing and potential clients to determine their needs and provide effective solutions. -Provide technical expertise on products to customers and coordinate product demonstrations on occasion. -Provide accurate and timely responses to customer inquiries and concerns -Assist clients in selecting the suitable instrumentation for their specific automation requirements -Coordinate with our vendors in Europe and internal departments to ensure timely product delivery -Identify opportunities for expanding product offerings and work with the team to develop new business proposals Requirements: -Bachelor's degree in Applied Physics, Electrical or Mechanical Engineering, or a related -field -At least 3 years of experience in Industrial Automation and Instrumentation sales -A solid understanding of the latest instrumentation technologies and industry trends -Strong technical skills and ability to explain complex concepts to a non-technical audience -Ability to build and maintain strong relationships with clients and vendors -Excellent communication, negotiation, and problem-solving skills -Familiarity with CRM software and sales tools. -Team handling experience and self-motivated person How to Apply: Interested candidates can send their updated resume to chandana.deka@phneco.com Let's connect to thrive in an exciting career! Job Type: Full-time Pay: ₹25,000.00 - ₹450,000.00 per month Experience: total work: 3 years (Preferred) Work Location: In person
Job Role: Sales and Marketing Executive – Territory Sales Location: Ahmedabad, Gujarat Experience Required: 2–3 Years Employment Type: Full-Time Location: Ahmedabad About the Role At Phoenix Nexus we are seeking a dynamic and results-driven Sales and Marketing professional to manage and grow our territory sales operations in Ahmedabad. The ideal candidate will have a strong background in B2B sales , channel partner management, and strategic marketing . This role demands a proactive individual who can generate leads, analyze market trends, and implement effective sales strategies to drive revenue growth. Key Responsibilities Territory Management: Develop and execute sales plans to achieve targets within the assigned territory. Lead Generation: Identify and pursue new business opportunities through cold calling, networking, and digital outreach. Channel Partner Development: Build and maintain strong relationships with channel partners to expand market reach. B2B Sales: Engage with corporate clients, understand their needs, and offer tailored solutions. Market Research & Analysis: Monitor market trends, competitor activities, and customer preferences to inform strategy. Sales Strategy & Execution: Design and implement sales campaigns, pricing strategies, and promotional activities. Upselling & Cross-Selling: Maximize revenue by identifying opportunities to upsell and cross-sell products/services. Marketing Initiatives: Collaborate with the marketing team to develop territory-specific campaigns and materials. Reporting & Forecasting: Maintain accurate records of sales activities and provide regular performance reports. Requirements Bachelor’s degree in Business, Marketing, or related field (MBA would be plus). 2–3 years of experience in B2B sales, channel partner management, and marketing. Proven track record in lead generation and territory sales. Strong analytical skills with experience in market research and sales forecasting. Excellent communication, negotiation, and interpersonal skills. Self-motivated with the ability to work independently and as part of a team. Willingness to travel within the assigned territory as needed. What We Offer Performance-based incentives structure Opportunity to work with a growing and innovative team Professional development and career growth opportunities Supportive work culture and collaborative environment Travelling allowances Mobile reimbursements How to apply: Interested candidates can send their updated resume at chandana.deka@phneco.com Job Type: Full-time Work Location: In person