Phlebotomist (Medanta Labs)

1. Technical & Procedural Competence:

Must be proficient with laboratory tests and procedures, including the correct order of draw and handling of specimens.

o Should be tech-savvy and familiar with laboratory software for test requisition and data entry.

2. Patient Interaction & Care:

Greet patients with professionalism, ensuring a comfortable and reassuring experience.

o Maintain strict patient confidentiality at all times.

o Explain procedures clearly and address any concerns the patient may have.

3. Sample Collection & Handling:

Collect blood samples using aseptic techniques, ensuring minimal discomfort to the patient.

o Verify patient details and match samples accurately to avoid any errors.

o Follow proper labeling protocols by tagging barcodes with the Unique Health Identification Number (UHID).

o Maintain the integrity of samples, ensuring cold chain storage at 2-8C (if applicable).

o Transport and hand over samples to the designated department within the required timeframe.

4. Patient Preparation & Test Instructions:

o Obtain relevant clinical history and record it accurately in the online test requisition form.

o Provide necessary pre-test instructions to patients (e.g., 10-12 hour fasting for lipid profile, urine sample collection guidelines, or special conditions for hormone tests).

o Educate patients about specific test requirements

5. Compliance & Safety Standards:

o Adhere to infection control protocols and maintain hygiene in sample collection areas.

o Dispose of biohazardous waste appropriately as per safety guidelines.

o Report any adverse events, such as patient reactions or sample collection issues, immediately.