Pharmacovigilance (Pharm D)

Role-Specific Responsibilities

• Prescription Oversight:
• Review prescriptions for high-risk therapeutic areas.
• Ensure alignment with clinical guidelines and patient-specific factors.
• Physician Collaboration:
• Proactively communicate with doctors to resolve ambiguities or suggest optimizations.
• Share structured feedback and insights from patient interactions.
• Patient Support:
• Educate patients on medication adherence, side effects, and lifestyle modifications, if required
• Act as a bridge between patients and healthcare providers, especially in post-prescription support programs
• Device training to patients

Additional Roles and Responsibilities in PSP Program

• Call Auditing: Conduct regular audits of tele-educator calls to assess and enhance both soft skills (e.g., empathy, communication) and technical competencies (e.g., product knowledge, AE handling).
• Training & Development: Design and deliver structured training programs for tele-educators, focusing on:
• Soft skills development.
• Technical knowledge related to therapeutic areas (e.g., oncology, diabetes, obesity, IBD).
• Process adherence and compliance protocols.
• GRN Approvals: Oversee and approve Goods Receipt Notes (GRNs) to ensure timely vendor payments and accurate inventory reconciliation in coordination with procurement and finance teams.
• Adverse Event (AE) Follow-up: Coordinate with healthcare professionals (HCPs) to ensure timely follow-up and documentation of reported adverse events, in alignment with pharmacovigilance requirements.
• Escalation Management: Act as the primary point of contact for resolving escalations raised by tele-educators, including complex patient cases, communication challenges, and operational issues.

Stakeholder Engagement

• Collaborate with:
• Physicians and specialists.
• Pharmaceutical companies and health authorities.
• Patient support teams and educators.

Qualification : Pharm D
Experience : Minimum 7-8 years

Job Types: Full-time, Permanent

Pay: Up to ₹100,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person