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2.0 - 5.0 years
4 - 5 Lacs
Sanand
Work from Office
Role & responsibilities PharmaCloud ERP Responsibilities: Provide full-cycle functional and technical support across all Soham ERP PharmaCloud modules (Production, QA/QC, Regulatory, Inventory, Engineering, HR, etc.). Troubleshoot ERP-related issues, guide users, and act as the point of contact with the Soham ERP support team. Manage UAT, change requests, documentation, and training as per GMP, GLP, and 21 CFR Part 11 guidelines. Ensure system validation, audit readiness, and proper functioning of QMS, BMR/BPR, and other regulated workflows. Internal IT Support Responsibilities: Provide day-to-day troubleshooting for basic hardware/software issues: laptops, printers, antivirus, OS, application installs. Set up and support internal tech tools such as Chromecast, smart TVs, routers, video conferencing , and LAN/Wi-Fi systems. Ensure secure access to email, internet, and enterprise tools for all users. Support the configuration and maintenance of compliance-focused software and security systems. Preferred candidate profile Bachelors or Masters in IT, Computer Science, or related discipline. 36 years of pharma IT experience , with 2+ years on Soham ERP PharmaCloud . Strong knowledge of GMP, GLP , and ICH guidelines . Familiarity with analytical method development and validation processes. Hands-on experience with laboratory instruments like HPLC, UV/Vis Spectrophotometer , etc. (awareness-level for IT support roles). In-depth understanding of pharmaceutical standards, audit practices, and documentation protocols. Up-to-date knowledge of federal and industry regulations in pharmaceutical IT. Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Basic computer and math skills to support calibration workflows and instrument integration. Strong attention to detail, good written and verbal communication skills. Working knowledge of PharmaCloud/PharmaSuite or other pharma ERPs . Ability to work independently, troubleshoot under pressure, and collaborate across departments.
Posted 1 month ago
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