1. Attend and manage technician calls, ensuring timely follow-up for payment, pending jobs, and addressing cancellation requests. 2. Maintain a comprehensive record of customer complaints and queries in Google Sheets, resolving them promptly on a daily basis. 3. Actively participate in training sessions to stay updated on new job requirements and industry best practices. Coordination with on route technicians for their in-hand jobs & urgent same day jobs. 4. Skilfully prepare finalized job quotations using Google Sheets. 5. Regularly check and respond to emails and messages in WhatsApp groups, ensuring timely communication and addressing customer queries. 6. Data Entry & Backend support.
• A Pest Control Supervisor oversees the daily operations of a pest control team, ensuring efficient service delivery, adherence to safety protocols, and client satisfaction. This role involves team management, service planning, and quality control, along with client communication and record-keeping. • Plan and coordinate pest control operations, ensuring timely and effective service delivery, including inspection, treatment, and follow-up • Supervise and lead pest control technicians, providing training, guidance, and performance feedback. • Ensure compliance with safety regulations and quality standards, maintain accurate records of services, and monitor inventory Communicate with clients, address their concerns, provide recommendations, and maintain positive relationships
• A Pest Control Supervisor oversees the daily operations of a pest control team, ensuring efficient service delivery, adherence to safety protocols, and client satisfaction. This role involves team management, service planning, and quality control, along with client communication and record-keeping. • Plan and coordinate pest control operations, ensuring timely and effective service delivery, including inspection, treatment, and follow-up • Supervise and lead pest control technicians, providing training, guidance, and performance feedback. • Ensure compliance with safety regulations and quality standards, maintain accurate records of services, and monitor inventory Communicate with clients, address their concerns, provide recommendations, and maintain positive relationships
Technician required for Pest Control services Have own 2 wheeler vehicle with License or know driving cycle and also have cycle