Working within the Professional Services team as an Implementation Consultant you will be responsible for ensuring our customers are implemented efficiently and effectively. You will partner with our customers to take them on a journey from understanding their incentive compensation needs, through design and building within the product, testing and training, to the customer using Performio to pay their commissions. You will be able to work independently as well as part of small project teams to create and implement solutions for existing and new customers alike. What will you be doing: Work in concert with Lead Consultants to define and document detailed requirements from customers around their sales comp plans, data, and processes Deliver thorough, well-documented, detailed solutions workbooks (detailed models of a customer s incentive compensation plans) Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process Conduct thorough functional testing to ensure a high-quality solution is delivered to customers Evaluate discrepancies in data and accurately identify root causes for any errors Provide support to Customer Admins during the Customer Testing and System Handover activities Be actively involved and support customers through the system go-live process Support existing customers by investigating and resolving issues Participate in activities, and provide feedback on internal processes and the standard solution Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time to Value for Customers Participate in activities, and provide customer focused feedback on improving and stabilizing the product Track work on projects using our PS automation software What we re looking for: Willing to take on ambiguous & complex challenges and solve them Loves and is good at multitasking and juggling multiple workstreams Effective and confident in communication - ability to interface with senior employees at our Customers Highly detail oriented - takes great notes, can document complex solutions in detail Some understanding of accounting, finance, and/or sales comp concepts Understanding of Incentive Compensation Management concepts will be a big plus Knowledgeable in working with large datasets (Excel, Relational Database Tables, SQL, ETL or other types of tools/languages) Positive Attitude - optimistic, cares deeply about company and customers High Emotional IQ - shows empathy, listens when appropriate, creates healthy conversation, dynamic, Humble / no ego Resourceful - has an "Ill figure it out" attitude if something they need doesnt exist Smart and curious to learn Programming knowledge using Python will be a plus

About Performio: Performio is the last ICM software you ll ever need. It allows you to manage incentive compensation complexity and change over the long run by combining a structured plan builder and flexible data management, with a partner who will make you a customer for life. Our people are highly-motivated and engaged professionals with a clear set of values and behaviors. We prove these values matter to us by living them each day. This makes Performio both a great place to work and a great company to do business with. But a great team alone is not sufficient to win. We have solved the fundamental issue widespread in our industry overly-rigid applications that cannot adapt to your needs, or overly-flexible ones that become impossible to maintain over time. Only Performio allows you to manage incentive compensation complexity and change over the long run by combining a structured plan builder and flexible data management. The component-based plan builder makes it easier to understand, change, and self-manage than traditional formula or rules-based solutions. Our ability to Import data from any source, in any format, and perform in-app data transformations, eliminate the pain of external processing and provides end-to-end data visibility. The combination of these two functions, allows us to deliver more powerful reporting and insights. And while every vendor says they are a partner, we truly are one. We not only get your implementation right the first time, we enable you and give you the autonomy and control to make changes year after year. And unlike most, we support every part of your unique configuration. Performio is a partner that will make you a customer for life. We have a global customer base across Australia, Asia, Europe, and the US in 25+ industries that includes many well-known companies like Toll Brothers, Abbott Labs, News Corp, Johnson & Johnson, Nikon, and Uber Freight. What s the opportunity? As Software Engineer, you will play a significant role in turning our product vision into reality, while working within the Product Engineering team to add value across our product. You ll draw on your experience to help us establish contemporary, web application software that is highly scalable, durable, and based on current best practices. Our company is built on good practice and high standards. Passion for our customers and a willingness to put their needs first is at the centre of everything we do. We have a long history of going the extra mile to make sure our customers are happy. We re looking for someone to join our team, ensuring that our systems scale effectively with our growth, and considering not only where we want to be but how we will get there. Our product is written mainly in Java (Spring, Hibernate) and ReactJS with our Design System, Electric. Our architecture is a combination of microservices, decoupled AWS service architectures, and a well-maintained monolith. The product is deployed on AWS across multiple regions. We use tools like Docker and Buildkite and deploy our systems and monitor our technology using CloudWatch, New Relic and SquadCast. We re looking for someone to help us evolve how our systems operate together while we grow our team and capability. We are open to front-end, back-end, or full-stack engineers applying for this role. What will I be doing? Creating change in a complex system. Working within our product stream, making well-considered decisions around patterns, principals, frameworks, languages and tools, thinking through and mitigating for potential cascading impacts of those changes. Designing and developing well-architected systems. Understand and contribute to our product source code and cloud infrastructure. Designing holistically, delivering iteratively. Work with the team to break down system-wide architecture recommendations into small, intelligently planned increments for delivery. Advocate for technology needs. Translate technology risk into opportunity during product and technology roadmap discussions.Coach and mentor. Assist with career development of less experienced staff on our teams. Putting Customers First. A regular rotation on support for the systems we develop. What we re looking for Demonstrated experience as a software engineer, with 0-5 years experience in technology roles Experience working on complex systems and cloud architectures Experience with across the full stack: The Java programming language and frameworks such as Spring & SpringBoot Front-end Javascript frameworks such as ReactJS Fair knowledge of AWS services, design patterns and practices - ideally certified but if not, we ll help you get there Some knowledge of optimising databases and SQL queries for high-performance Experience and keen understanding of the value of working in agile teams A quality-first mindset, with experience working in continuous integration environments and supporting the systems you contribute to Highly effective at communicating, and comfortable whiteboarding design ideas with teams of engineers, product managers, and business analysts Desire to challenge the status quo and maturity to know when to compromise Respect for other team members and a highly collaborative approach to working and learning together Why us? We re fast-growing, but still at a size where everyone can make a big impact (and have face time with the CEO). We genuinely care for our customers and we are passionate about solving our customers sales compensation challenges. Led by a strong set of company values, we play to win and are incentivized to succeed through our employee equity plan. We ve adapted well to the work from home lifestyle, and encourage flexible working arrangements. Some of our staff work full time from home, while others prefer working from one of our offices, or a combination of home and office. Our values speak strongly to who we really are. They mean a lot to us, and we use them every day to make decisions, and of course to hire great people! Play to win - we focus on results, have a bias to action and finish what we start Paint a clear picture - we re clear, concise and communicate appropriately Be curious - we surface alternative solutions and consistently expand our knowledge Work as one - we all pitch in but also hold each other to account Do the right thing - we put what s right for our customers over our own ego Don t check every box in our job description? That s ok! As the Harvard Business Review points out, research conducted by Hewlett Packard shows that men typically apply to jobs when they meet an average of 60% of the criteria, while women and those from marginalized groups tend to only apply when they feel they meet 100%. If you think you have what it takes, but don t necessarily meet all of the requirements listed in the job description, please still reach out. We d love to have a conversation to see if you could be a great fit! Recruitment Privacy Notice