As a Lead Engineer, you will play a leading role in turning our product vision into reality, while working with other senior Product Engineering staff to design and develop our systems. You ll join an enthusiastic and experienced Product Engineering team in our Bangalore office, with plenty of flexibility to work from home as required. When you join our team, you ll be the development lead for India, which currently consists of one team with expectations to expand. This isn t your average Lead Engineer role; expect to be heavily involved in product discovery as the Engineering voice alongside your peers in Product and Design. You ll be engaged in forward planning while also coaching and pairing with your team to execute on product requirements. Our product is written mainly in Java, Spring and ReactJS, and runs on AWS across multiple regions. We use tools like GitHub, Docker and Buildkite and deploy our systems and monitor our technology using CloudWatch, OpsGenie and Open Telemetry while embracing AI tooling to deliver with efficiency. We re looking for someone to help us evolve how our systems hang together while we grow our team and capability. What will I be doing? Creating change in a complex system. The technical lead for a team, making well-considered decisions around patterns, principals, frameworks, languages and tools, thinking through and mitigating for potential cascading impacts of those changes. Acting as a trusted advisor. Partner with PMs, engineers and customer-facing teams to negotiate appropriate product architectures with consideration for user needs, business goals and technology constraints. Designing and developing well-architected systems. Understand and contribute to our product source code and cloud infrastructure. Designing holistically, delivering iteratively. Break down system-wide architecture recommendations into small, intelligently planned increments for delivery. Advocate for technology needs. Translate technology risk into opportunity during product and technology roadmap discussions and advise on the required areas of focus. Coach and mentor. Thoughtfully lead the team around you and assist with career development of less experienced staff on our teams. What we re looking for Demonstrated experience as a lead or staff engineer, with at least 8 years experience in technology roles Experience working on technical leadership teams involved in roadmap planning, hiring and staff capacity planning You re opinionated on what great code looks like and you re passionate about code quality Experience working on complex systems and cloud architectures Excellent understanding of the Java programming language, frameworks such as Spring & SpringBoot and frontend frameworks like React. Excellent understanding of data structures and database design Excellent knowledge of AWS services, design patterns and practices Highly effective at communicating, and comfortable whiteboarding architecture ideas with teams of engineers, product managers, and business analysts Desire to challenge the status quo and maturity to know when to compromise Respect for and ability to collaborate and influence team members from all disciplines and at all levels throughout the business

The Opportunity: Working within the Professional Services team as an Implementation Consultant you will be responsible for ensuring our customers are implemented efficiently and effectively. You will partner with our customers to take them on a journey from understanding their incentive compensation needs, through design and building within the product, testing and training, to the customer using Performio to pay their commissions. You will be able to work independently as well as part of small project teams to create and implement solutions for existing and new customers alike. What will you be doing: Actively participate & contribute in Customer Workshops & Meetings led by Performio Lead Consultants Work in concert with Lead Consultants to define and document detailed requirements from customers around their sales comp plans, data, and processes Deliver thorough, well-documented, detailed solutions workbooks (detailed models of a customer s incentive compensation plans) Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process Conduct thorough functional testing to ensure a high-quality solution is delivered to customers Evaluate discrepancies in data and accurately identify root causes for any errors Provide support to Customer Admins during the Customer Testing and System Handover activities Be actively involved and support customers through the system go-live process Support existing customers by investigating and resolving issues Evaluate change requests submissions to scope the level of effort and determine the configuration changes required Participate in activities, and provide feedback on internal processes and the standard solution Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time to Value for Customers Participate in activities, and provide customer focused feedback on improving and stabilizing the product Track work on projects using our PS automation software What we re looking for: 3+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc. Proficient in working with large datasets (Excel, Relational Database Tables, SQL, ETL or other types of tools/languages) Good understanding of ICM concepts Hands on experience with using SQL Programming experience using Python will be a plus Willing to take on ambiguous & complex challenges and solve them Loves and is good at multitasking and juggling multiple workstreams Effective and confident in communication - ability to interface with senior employees at our Customers Highly detail oriented - takes great notes, can document complex solutions in detail Some understanding of accounting, finance, and/or sales comp concepts Positive Attitude - optimistic, cares deeply about company and customers High Emotional IQ - shows empathy, listens when appropriate, creates healthy conversation, dynamic, Humble / no ego Resourceful - has an "Ill figure it out" attitude if something they need doesnt exist Smart and curious to learn Guide junior consultants to help them be successful in their roles

Working within the Professional Services team as Senior Implementation Consultant you will be responsible for ensuring our customers are implemented efficiently and effectively. You will partner with our customers to take them on a journey from understanding their incentive compensation needs, through design and building within the product, testing and training, to the customer using Performio to pay their commissions. You will be able to work independently as well as part of small project teams to create and implement solutions for existing and new customers alike. What will you be doing: Effectively organize, lead and facilitate discussions with Customers and internal Stakeholders Elicit detailed requirements from Customers around their sales comp plans, data, and processes Deliver thorough, well-documented, detailed system design that ties back to Customer specific requirements Implement system designs in our SaaS ICM Software product: Setup data intake from the Customer, data integration / enrichment / transformation, buildout the compensation plans in the software tool, configure reporting & analytics according to customer requirements gleaned in the discovery process Conduct thorough functional testing to ensure a high-quality solution is delivered to customers Evaluate discrepancies in data and accurately identify root causes for any errors Lead the Customer Testing Support & System Handover activities, working closely with Customer Admins Train & support Customer Admins on the Performio product and the Customer s specific implementation Be actively involved and support Customers through the system go-live process Support existing Customers by investigating and resolving issues Provide detailed and accurate estimates for potential Customer Projects & Change Requests Participate in activities, and provide feedback on internal processes and the standard solution Document best practices, define/develop reusable components; and advocate leverage/reuse of these to improve the Delivery Efficiencies for Performio & the Time to Value for Customers Participate in activities, and provide Customer focused feedback on improving and stabilizing the product Track work on projects using our PS automation software What we re looking for: 5+ Years of relevant working experience in professional services on implementation of ICM solutions using products like SAP Commissions/Callidus, Xactly, Varicent etc. Proficient in working with large datasets using Excel, Relational Database Tables, SQL, ETL or similar type of tools Good understanding of Incentive Compensation Management concepts Willing to take on ambiguous & complex challenges and solve them Loves and is good at multitasking and juggling multiple workstreams Effective and confident in communication - ability to interface with senior employees at our Customers Ability to lead projects / initiatives, coach & guide junior consultants to help them be successful in their roles Highly detail oriented - takes great notes, can document complex solutions in detail Some understanding of accounting, finance, and/or sales comp concepts Positive Attitude - optimistic, cares deeply about Company and Customers High Emotional IQ - shows empathy, listens when appropriate, creates healthy conversation, dynamic, humble / no ego Resourceful - has a "Ill figure it out" attitude if something they need doesnt exist Smart and curious to learn Programming experience using Python will be a plus

We are looking for an Engagement Manager to oversee new customer implementations at Performio. A successful EM will keep our implementation pipeline running smoothly: setting project plans and monitoring the execution of those plans, in cooperation with the larger PS team, to ensure that our new customers go live on-time and on-budget. We believe that great EMs play a key role in driving new customer engagement and satisfaction. What will you be doing: Manage 8-10 customer implementations simultaneously (most projects ranging from 2-9 months in duration): you will set plans, allocate resources, track performance, and take the steps necessary to ensure our customers go live on-time and are highly satisfied with the implementation team and project. Use strong project management and communication skills to identify risks and communicate them effectively to all stakeholders (internal and external). Take a proactive approach to mitigating and/or resolving risks to your projects - you re unafraid to have frank conversations when you see a barrier to a successful outcome Engage with customers to build strong relationships, acting as a constructive problem solver and advocate for their implementation. Continuously improve and optimize our implementation and project management processes. Provide status reports and updates to customer stakeholders and Performio management on an ongoing basis. What we re looking for: Self-directed, proactive, and able to work with a high degree of autonomy Ability to lead project teams and manage cross-functional teams comprised of resources from throughout our organization Ability to communicate with all levels of management and team members Ability to concurrently manage 8-10 active projects of varying sizes Professionalism appropriate for working with Fortune 500 clients Knowledge of Project Management Methodologies Ability to develop and track progress against project plans, scope, timelines, and changing priorities Ability to work in a dynamic and rapidly evolving environment Ability to lead and work with both business and technical resources across various functional areas Experience managing the entire project lifecycle, preferably for ICM / SPM solutions Ability to provide regular reporting on project controls with limited guidance Understand the importance of customer engagement and satisfaction Comfortable managing customer expectations and clearly defining project deliverables Exceptional critical thinking skills, including system, process, and business analysis Comprehensive thinker for issue analysis and resolution Qualification & Other Requirements Engineering graduate in Computer Science or equivalent technical education 8+ Years of relevant professional experience with 4+ years of experience in a SaaS environment, startup experience a plus Ability to quickly learn enterprise Go-to-Market sales motions Highly skilled in Microsoft + Gsuite productivity tools PMP certification is a plus Familiarity with Project Management tools like MS Project, Rocketlane is a plus