Lead and supervise the Export Pricing team to ensure accuracy and timeliness in delivery rate. ? Maintain and provide daily pricing to the Sales team and/or directly to customers. ? Send all Freight rate inquiries to designated Steam Ship Liners (SSL) / AIR & LCL Co-loaders. ? Receive and Maintain rates every month as per the Service contract with SSL and strategically plan and participate in service contract negotiations. ? Share the Rate Sheet with the Sales team and Management. ? Follow-ups and timely feedback from the Sales team and customers to understand their needs on shipment. ? Ensure timely retrieval, quotation, negotiation, and filing of rates for internal and external customers and timely handling of bid/tender completion deadlines. ? Securing market rates through internal data or at times external carrier feedback. ? Source and validate market rates through internal data or carrier feedback. ? Support RFQs, tenders, and customer-specific pricing proposals. ? Provide leadership, guidance, and training to the Export team, fostering a collaborative and high-performance work environment. ? Regular report to Director on operational performance and improvements ? Maintain a high level of customer satisfaction through consistent service and issue resolution. ? Identify new business opportunities and collaborate with the sales team to expand client base. ? Manage a team allocate resources, set KPIs, monitor performance, and provide training

Processorders with accuracyand timeliness. Respondto customersregardingenquiriesand deliveryoforders through Emails and Phone calls. Prepare Quotation and Proforma invoice on the request of Customer andSalesperson. Arrange sample as perrequirementofcustomers. Maintainsalesreport in excel on day to day basis. Coordinatewith BillingDepartmentregardinginvoicerelated matter. Coordinate with financedepartmentforpaymentrelated queries and debit/creditnote. LR&Dispatch followupwith Logistic Department&Transport Send dispatch detailsto customer. Followup with customerforpayment Give after-salessupportwhen requested Provide all possiblesupportto thesalesteam and customers during thesalesprocess.