Pepup HR Consulting Firm

About the job: Key responsibilities: 1. Supervise and coordinate the daily activities of the call center agent 2. Coordinate with the call center team while handling quality checks 3. Handle escalated calls, resolve issues, and provide a superior level of service. 4.Provide regular feedback and coaching to call agents to improve their performance and call handling skills. 5. Collaborate with internal teams to streamline processes and implement strategies for operational excellence. Who can apply: Only those candidates can apply who: have minimum 1 years of experience Salary: ₹ 3,00,000 - 3,50,000 /year Experience: 1 year(s) Deadline: 2025-10-08 23:59:59 Skills required: MS-Office, MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken), Interpersonal skills, Quality Assurance/Quality Control (QA/QC), Customer Support and Collaboration About Company: We are the first political HR consultancy like no other, offering a one-stop solution for all human resource needs to organizations that want to grow their business by hiring the best talent. We are a pioneer in India for providing the best-fit skills exclusively for political organizations. We excel at providing end-to-end HR consulting services for your organization. This, combined with our role as trusted consultants for Indian professionals, translates into our core capability: building careers. building organisations. After all, our slogan is: Hiring you is human; managing you is an art!