Verifying all the documents submitted by the candidates Client management Inform candidate about the missing documents/information which will be required in order to complete the background check verification Employee communication and eye to details Handle MIS reports & analytics The position will also include other related duties and responsibilities that may be assigned by your supervisors from time to time
The role is evidently focused towards resolving customer complaints & queries. Handling complaints and providing appropriate solutions and alternatives in a timely fashion. Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints, Dashboards) on daily basis. Demonstrate a thorough understanding of clients products and services. Leadership and mentoring ability
Monitor queues across systems to ensure efficient handling of tickets, tasks, or inquiries. Assign tasks to the appropriate team members based on priority, skill set, and workload. Collaborate with the team to meet SLA and TAT (Turnaround Time) commitments. Serve as the central point of contact for queue updates and status reports. Ctc -2,86,000 INHAND 16400
Candidate would support HR Operations activities of around 8000 employees but not limited to and would also be involved in other projects at Client side as and when required for entire Sikkim Should be tech-savvy and have worked on any HRMS system, preferably Success Factor. (Preferred but not mandatory). Candidate will be responsible for following activities, but not limited to : Onboarding process Managing payroll Handling employee queries and grievances Resolving HRBP's queries w.r.t process Taking care of Exit formalities on employees LWD Incumbent will be responsible for handling all ELC process apart from above activities right from joining to exit. Location -Lower Parel