The purpose of this role is to deliver transactional and specialist HR services, with a strong focus on Workday HCM and end-to-end HR operations. The Advisor possesses a thorough understanding of HR service delivery across teams and demonstrates flexibility and adaptability, leveraging , engage, collaborate, and support Workday configurations, testing, data audits, queue management, and Workday enhancements. Strong communication skills, adaptability, and the ability to handle challenging tasks are essential.
Job Description:
Key responsibilities:
- Participate in new Workday module testing, enhancement validation, and system implementation activities.
- Perform regular Workday data audits to ensure accuracy, completeness, and compliance with company standards.
- Manage and update Workday supervisory organizations (Sup Orgs), positions, and employee data.
- Handle Workday compensation updates, including salary changes, allowances, and compensation events.
- Support Workday enhancement requests by performing impact analysis, testing, and providing recommendations.
- Manage the Help Center / HR ticket queue, ensuring prompt and accurate resolution of Workday-related queries.
- Collaborate with HR Tech and cross-functional teams for system improvements and process automation.
- Ensure data integrity in Workday by conducting periodic checks and coordinating corrections with stakeholders.
- Assist in creating and updating Workday SOPs, user guides, and process documentation.
- Ability to leverage AI-enabled HR systems and analytics to automate transactional processes, improve data accuracy, and drive operational efficiency.
Required Skills & Qualifications
- Master’s degree in HR, Business Administration, or related field.
- Minimum 5 years of experience in HR.
- At least 3 years of hands‑on experience in Workday HCM.
- Working knowledge of applying AI in day-to-day HR operations.
- Strong proficiency in MS Office, especially Excel and Word.
- Excellent verbal and written communication skills.
- Adaptable, proactive, and willing to take on challenging tasks.
- Strong analytical mindset and attention to detail.
Location:
India - Haryana - Gurugram - AIHP Horizon
Brand:
Dentsu Apac
Time Type:
Full time
Contract Type:
Permanent
