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2.0 - 6.0 years

0 Lacs

coimbatore, tamil nadu

On-site

You should have some sales experience in Textile or a related Educational Background. As a Sales Manager, you will play a crucial role in helping the company achieve its customer acquisition and revenue growth targets. Your primary responsibility will be to lead the sales team effectively, develop sales strategies, and justify these plans to upper management. Your main duties will include driving growth and meeting sales targets through successful team management, devising and executing a strategic business plan to expand the customer base, overseeing recruitment, goal setting, coaching, and performance evaluation of sales representatives. Building lasting customer relationships, providing sales reports and forecasts to the management team, monitoring market trends, identifying new opportunities, and staying informed about products and competitors will also be part of your responsibilities. To qualify for this role, you should have a basic degree, a proven track record of success as a sales representative or manager, a commitment to ongoing learning, strong communication and presentation skills, the ability to drive the sales process effectively, business acumen, industry knowledge, as well as excellent mentoring and people management abilities. Candidates with experience or understanding of the educational sector will be given preference. This is a full-time position that offers benefits such as paid sick time, paid time off, and Provident Fund. The work location is in person.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Embark on a transformative journey as a Quality Controls | Financial Crime Service People Leader at Barclays, where you'll play a pivotal role in shaping the future. Join us in our mission to safeguard our business and our customers. Key critical skills required for this role include proven experience in a quality control role, a strong understanding of quality parameters, managing SOPs, and creating frameworks. Experience in Financial Crime and people management are essential. You should possess strong leadership, communication, and interpersonal skills. You may be assessed on key essential skills relevant to succeeding in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills. This role is based out of Chennai. Purpose of the role: To assess the quality of business processes and the execution of processes and develop initiatives to improve quality standards. Accountabilities: - Identification of areas for improvement within operations and providing recommendations for change through the quality assurance process. - Development and implementation of quality control procedures and controls to mitigate risks and maintain efficient operations. - Collaboration with teams across the bank to develop quality improvement guidelines, initiatives, objectives, and action plans to monitor performance, improve business areas, and govern processes. - Development of reports and presentations on quality control performance and communicating findings to internal senior stakeholders. - Monitoring customer-facing colleagues" performance and evaluating their performance through reviews, quality reporting, policy development, and feedback on customer interactions. - Execution of quality audits of the bank's processes and operations, aligned to regulatory requirements and internal policies. - Identification of industry trends and developments to implement best practices in quality assurance services. - Participation in projects and initiatives to improve quality control efficiency and effectiveness. Assistant Vice President Expectations: - Advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaborate closely with other functions/business divisions. - Lead a team performing complex tasks, using well-developed professional knowledge and skills to deliver work that impacts the whole business function. Set objectives, coach employees in pursuit of those objectives, appraise performance relative to objectives, and determine reward outcomes. - If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviors to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviors are: Listen and be authentic, Energize and inspire, Align across the enterprise, Develop others. - OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialization to complete assignments. They will identify new directions for assignments and/or projects, identifying a combination of cross-functional methodologies or practices to meet required outcomes. - Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues. - Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda. - Take ownership for managing risk and strengthening controls in relation to the work done. - Perform work that is closely related to that of other areas, which requires an understanding of how areas coordinate and contribute to the achievement of the objectives of the organization sub-function. - Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy. - Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively. - Communicate complex information. "Complex" information could include sensitive information or information that is difficult to communicate because of its content or its audience. - Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge, and Drive the operating manual for how we behave.,

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5.0 - 9.0 years

0 Lacs

lucknow, uttar pradesh

On-site

The HR Business Partner will hold the ultimate responsibility for effective people management within the aligned business unit. You will engage with business leaders to facilitate and impact business success. Your role will involve ideating, conceptualizing, and implementing various HR initiatives, such as workforce planning, employee engagement, learning and development, performance management, rewards and recognition, succession planning, and policy review. It is essential to establish a strong partnership with the business to ensure the continuity of all major HR initiatives being centrally rolled out. You will work closely with the business to identify ground-level risks and challenges and assist in devising suitable solutions. Collaborating with managers, you will focus on attracting the right talent, developing individuals, and retaining employees to help them achieve their full potential. Additionally, you will partner with the business on workforce planning, succession planning, skills assessment, team structures, talent classification, training needs, and career progressions. Analyzing data from the business unit will be a crucial aspect of your role. You will identify trends and recommend solutions to enhance performance, retention, and overall employee experience. Managing both annual and mid-year processes related to performance management and talent development will also fall within your responsibilities. Collaborating with business stakeholders, you will assess, create, and implement innovative solutions for employee engagement initiatives. Coordinating and aligning project plans, communication strategies, and related efforts with HR and Corporate initiatives will be necessary. You will also develop and execute employee surveys and questionnaires, including analyzing results and creating action plans based on feedback. Staying updated on industry trends regarding best practices in HR processes will be vital, and you will be expected to recommend improvements accordingly. Desired Candidate Profile: - Ability to influence and collaborate with various levels of the organization to achieve desired outcomes - Strong business and HR acumen, including exceptional problem-solving skills, critical thinking, and self-initiative - Proficient project management skills with the ability to foster a positive work environment network-wide - Excellent written and verbal communication skills, along with strong interpersonal abilities - Experience in a dynamic entrepreneurial environment requiring effective multitasking skills - Candidates from the same domain will be preferred - Strong analytical skills are essential to fulfill the responsibilities effectively.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

Genpact is a global professional services and solutions firm committed to shaping the future with over 125,000 employees in 30+ countries. Our team is characterized by curiosity, agility, and a drive to create lasting value for clients. With a purpose-driven approach, we serve leading enterprises worldwide, leveraging our deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Manager, Financial Planning & Analysis. We are looking for accounting graduates with significant experience in accounting and a strong understanding of the Financial Planning and Analysis domain. The ideal candidate should have prior experience leading a team of approximately 20 to 25 individuals. As a Manager in this role, you will play a pivotal part in various financial activities, primarily focusing on record to report functions. Your responsibilities will include leading a FP&A team to ensure compliance with Service Level Agreements, as well as overseeing yearly financial planning, monthly revenue forecasting, and cost analysis. Monitoring team targets and budgets, conducting performance reviews, and communicating effectively with internal stakeholders will be key aspects of this role. Furthermore, you will be expected to handle close timelines efficiently, collaborate with Business Accounting teams, and support metrics reporting processes. People management skills are crucial as you will be involved in hiring, creating learning paths, and coaching team operations. **Minimum Qualifications:** - B.Com Graduate - Relevant work experience **Preferred Qualifications:** - CA Inter / ICWA Inter / Post Graduate / MBA Finance - Excellent written and verbal communication skills - Proficiency in MS Office applications, especially MS Excel - Strong analytical and problem-solving abilities - Experience in Macros/VBA is an added advantage This is a full-time position based in India-Hyderabad. If you are a dedicated professional with a passion for financial planning and analysis, we encourage you to apply for this exciting opportunity at Genpact.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

You are looking for a Unit Manager in Process Training based in Bangalore/Pune. In this role, you will be responsible for managing multiple training requirements, designing and delivering training programs, and evaluating their impact. Your expertise in Mortgage Originations will be crucial, along with your ability to optimize training processes and ensure high performance standards. Your responsibilities will include evaluating individual and organizational performance, identifying training needs through stakeholder consultations, and developing customized training solutions. You will also be expected to manage the supply chain efficiently from onboarding new hires to transitioning them to the business, while being adaptable to changing business requirements. To excel in this role, you must possess advanced communication skills, expertise in the Mortgage domain, strong facilitation skills, and the ability to evaluate others effectively. Your proficiency in instructional design, people management, and employee engagement will be essential, along with stakeholder management and Excel skills at an intermediate level. Flexibility, integrity, and accountability are qualities that are highly valued in this position. Ideally, you should hold a graduate degree and have experience or certification in the Mortgage industry, specifically in loan processing and Initial Underwriting in US Residential Mortgages. Your role at Mphasis, a company dedicated to leveraging next-generation technology for global business transformation, will involve working with cutting-edge tools and technologies to deliver hyper-personalized digital experiences to clients and customers. Your contribution to Mphasis" Service Transformation approach will enable businesses to stay competitive in an ever-evolving marketplace.,

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1.0 - 5.0 years

0 Lacs

chennai, tamil nadu

On-site

You will be responsible for preparing daily attendance and DCR (Daily Call Report) for all sites and sending them to the corporate office. The engineer shift roster needs to be created based on call/project requirements and engineer training. Assigning floors to engineers, monitoring, and completing hardware call tickets, mail tickets, and oral requests will be part of your daily tasks. You will also need to verify and close completed hardware call tickets and mail tickets, sometimes requiring telephone verification. Providing technical support to engineers, preparing daily repeat call reports, daily reports for calls exceeding one hour, and project planning and follow-up until completion are crucial aspects of the role. You will be in charge of preparing monthly consolidated reports and monthly review meeting presentations. Additionally, you will be involved in users" entry and exit processes, managing MS Office applications (Word, Excel & PowerPoint), handling service desk call flow, people management, and asset management. Good communication skills in English, Tamil, and optional Hindi are necessary. Generating MIS reports and adapting to new deliverables based on client requirements will also be part of your responsibilities. This is a full-time, permanent position with benefits including Provident Fund. A minimum of 1 year of experience in asset management is required for this role. The work location is in person.,

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1.0 - 5.0 years

0 Lacs

noida, uttar pradesh

On-site

The company is seeking experienced Team Leaders to join their team for the Property and Casualty (P&C) insurance process or other complex international BPO/KPO processes. The position is based in Noida, Sector 2 with 15 open positions available. The annual salary offered for this role is 78 LPA, and the minimum required experience is 1 year as a Team Leader or Subject Matter Expert (SME) on papers. As a Team Leader, your key responsibilities will include leading and managing a team handling complex insurance or BPO processes, driving team performance through coaching, monitoring, and structured reviews, ensuring process compliance, quality, and client satisfaction, as well as supporting escalations, reporting, and continuous process improvements. To be considered for this role, candidates must have a minimum of 2 years of proven experience as a Team Leader, prior experience in P&C insurance or complex international processes, strong people management and leadership skills, excellent communication and stakeholder management abilities, and a proven track record in process improvement and performance management. Preferred candidates will have a background in Property and Casualty Insurance or BPO/KPO (Voice or Non-Voice - International). If you meet the requirements and are interested in this opportunity, please send your updated resume to hirewave@outlook.com or contact the company at 8271273330. Thank you for your interest in the Team Leader position for Property and Casualty insurance and complex international BPO/KPO processes.,

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4.0 - 8.0 years

0 Lacs

pune, maharashtra

On-site

As a Team Lead at Gallagher Service Center LLP, you will play a crucial role within the Non-voice Service Team, reporting directly to the Process Manager. Your responsibilities will include understanding operational requirements, researching best practices, assisting in the design and implementation of new processes and tools. You will be expected to foster a team environment that delivers exceptional customer service, ensuring all team members consistently perform at a high level. Motivating the team, instilling accountability, and achieving results will be key aspects of your role. Your duties will involve monitoring the effectiveness of a team of Process Associates, preparing MIS reports, interacting with customers to address their queries, providing day-to-day coordination of team activities, and attending to written/electronic correspondence. A successful candidate for this position will be a Graduate/Post Graduate with a preference for Commerce background, possessing a good academic track record (50% or above). Strong communication skills, both verbal and written, along with robust analytical abilities are essential. To be considered for this role, you should have a minimum of 4 years of post-qualification experience in the BPO/KPO industry, with at least 1 year of on-paper experience as a Team Lead and currently holding the TL designation. Additionally, you should have served as an Assistant Manager/Team Leader for at least 18 months and have exposure to managing 15-20 FTEs. It is crucial that you come from an international non-voice background to be eligible for this position. At Gallagher, we value inclusion and diversity as integral parts of our business. We have a longstanding commitment to sustainability and supporting the communities where we operate. Embracing the diverse identities, experiences, and talents of our employees allows us to better serve our clients and communities. Inclusion and diversity are not just words for us; they are core principles that we live by every day. Gallagher extends equal employment opportunities to all aspects of the employer-employee relationship, ensuring fairness in recruitment, hiring, training, promotion, and more. We are committed to making reasonable accommodations for qualified individuals with disabilities, prioritizing inclusivity in all aspects of our operations.,

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4.0 - 8.0 years

0 Lacs

ramanagara, karnataka

On-site

The Cluster Manager oversees the operations, performance, and profitability of multiple QSR outlets within a designated region. As a strategic leader, you will ensure that each outlet runs smoothly while upholding brand standards, increasing sales, optimizing profitability, and driving exceptional guest experiences across multiple stores. Your proven expertise in managing multiple locations, operational excellence, and strong leadership skills will be crucial in this role. Your responsibilities will include overseeing the daily operations of multiple QSR outlets to ensure consistency and excellence across all locations. You will monitor and optimize operational efficiency, including kitchen processes, service quality, and inventory management across the cluster. It will be your responsibility to ensure that each store complies with health and safety regulations, food hygiene standards, and brand guidelines. To drive sales growth, you will develop and implement local store marketing initiatives and in-store promotions. Monitoring P&L for each store and the cluster as a whole, you will identify areas for improvement and opportunities for cost reduction. Collaborating with store managers to set and achieve sales targets will be essential. You will also analyze market trends and customer preferences to recommend new menu items or changes aligning with customer expectations. In terms of people management, you will lead, mentor, and develop a team of store managers, ensuring they have the necessary tools, training, and motivation to succeed. Overseeing recruitment, training, and performance management of store-level employees within the cluster will be part of your role. You will foster a positive work environment focused on teamwork, employee engagement, and retention while ensuring all staff members are well-versed in guest service standards to deliver exceptional customer experiences consistently. Collaborating with the regional team on menu development and seasonal launches, you will ensure each store's menu aligns with the brand's offerings. Regularly reviewing food and beverage costs, quality control, and presentation standards will be necessary to maintain consistency and profitability across all locations. Implementing effective stock management and control systems will ensure optimal stock levels for food, beverages, and packaging, adapting based on seasonal changes and customer demands. You will monitor customer feedback and implement guest recognition programs to drive loyalty and repeat business. Responding to guest concerns promptly and ensuring a positive resolution will be crucial for ongoing improvement in service. Working closely with the Area/Regional Manager, you will set goals and strategic directions for the cluster and provide regular performance reports, highlighting areas of concern or improvement. Qualifications for this role include a Bachelor's degree in hospitality management, business administration, or related fields (preferred but not mandatory), along with 4-6 years of experience in the food and beverage industry, including at least 2 years in a multi-unit management role (QSR experience preferred). A strong understanding of QSR operations, food safety standards, and customer service excellence is required. Proven track record in managing and developing teams across multiple locations, excellent leadership, communication, and problem-solving skills, and the ability to thrive in a fast-paced environment are also essential. Proficiency in Microsoft Office and POS systems, as well as a willingness to travel regularly between store locations, are important for this role.,

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3.0 - 7.0 years

0 Lacs

erode, tamil nadu

On-site

Fleettrack, a growing brand in aftermarket automobile accessories, is seeking an experienced and motivated Team Leader to oversee and lead our in-office team. The successful candidate should possess a minimum of 3 years of leadership experience, exceptional organizational and people management skills, and a comprehensive understanding of operations, sales coordination, or marketing execution within a fast-paced business environment. As the Team Leader, your responsibilities will include leading, supervising, and supporting a diverse cross-functional team comprising sales, operations, marketing, and more. You will be tasked with allocating responsibilities, ensuring timely project completion, monitoring team performance, providing guidance, and conducting regular performance reviews. Acting as the liaison between management and the team, effective communication and fostering a collaborative work environment will be crucial. Additionally, you will be expected to identify workflow inefficiencies and drive improvements, assist in implementing new strategies aligned with company objectives, and cultivate a positive and energetic office culture. The ideal candidate for this position should have a minimum of 3 years of experience in a leadership or supervisory role, possess strong communication and interpersonal skills, demonstrate a proven ability to motivate a team and achieve targets, exhibit an organized, proactive, and solution-oriented mindset, and ideally have experience in the automobile/accessories industry (though not mandatory). The role requires the incumbent to work full-time from our office in Gobichettipalayam, Erode. If you are a dynamic leader with a passion for team management and operational excellence, we encourage you to apply for this exciting opportunity at Fleettrack. Join us in our mission to drive success and innovation in the aftermarket automobile accessories sector. Please note that this is a full-time, in-office position based in Gobichettipalayam, Erode, and the start date for this role is immediate.,

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8.0 - 12.0 years

0 Lacs

maharashtra

On-site

The ideal candidate for this position should be a Chartered Accountant with a Masters degree in finance or a professional qualification in Finance with 8-10 years of relevant experience in B2B Sales, Business Development, and Relationship Management. It is essential to have working exposure in the Africa continent and a good understanding of Credit/Corporate Finance and global market trends. The candidate should be agile in building a deep understanding of diverse and bespoke product portfolios to offer solutions to clients. Managing key client relations and a large network base is a crucial aspect of this role. A solution-driven approach is required to convert client requirements into viable business opportunities. Proficiency in the French language is a must-have skill for this position. Strong people management and time management skills are necessary, along with being an excellent communicator and a quick thinker. To apply for this position, interested candidates are required to email their resume to hr@blendfinance.com mentioning the job title in the subject line.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

NTT DATA is looking for a SAP FLM to join their team in Bengaluru, Karnataka, India. As part of the team, you will play a crucial role in project delivery by managing the SS FLM group to ensure timely and accurate customer deliveries. Your responsibilities will include reviewing support execution and reporting on various accounts, providing necessary direction and guidance, and making critical business decisions to meet customer expectations. You will also serve as the escalation point of contact for respective Account DMs and be responsible for continuous improvements and overall delivery excellence. In addition to project delivery, you will be involved in people management by coordinating with GRM/VMG/TA for timely fulfillments, performing resource allocations and workload assignments according to delivery requirements, and ensuring benchmark utilization of resources across the SS pool. You will also be responsible for periodic reviews, recognition, and rewards for SS resources, as well as managing resource attrition and retention. Collaboration with HR/IT/Admin and other support functions to provide a conducive work environment for the resources will also be part of your role. You should have the ability to ensure SLA adherence, daily triaging, and timely ticket updates. The ideal candidate will be innovative, passionate, and eager to grow within an inclusive, adaptable, and forward-thinking organization like NTT DATA. NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is at the forefront of providing digital and AI infrastructure worldwide and is part of the NTT Group, which invests significantly in R&D to support organizations and society in confidently transitioning into the digital future. Visit us at us.nttdata.com,

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7.0 - 12.0 years

7 - 14 Lacs

Mumbai, Maharashtra, India

On-site

The Supply Chain Excellence Manager is integral to the Regional Supply Chain organization, driving projects, standardization, continuous Improvement and business reviews. This role is essential for enhancing customer experience and operational efficiency. Scope of Responsibilities: The role encompasses end-to-end supply chain initiatives, from sourcing to delivery, ensuring cohesive and efficient supply chain operations. MAIN RESPONSIBILITIES Strategic Collaboration: Collaborates with Regional Supply Chain leaders to translate strategy, vision, and long-term goals into actionable plans. Facilitates monthly business reviews between affiliates and upstream supply chain functions through collaborative efforts. Continuous Improvement: Drives a culture of continuous improvement in all aspect of Supply Chain Supports Area Supply Chain to identify productivity and cost improvement opportunities, to drive gross margin improvement initiatives. Creates and aligns business case with cross functional teams Assesses business environment, dynamics and customer requirements to better align internal processes to improve customer experience Project Management : Leads key supply chain projects, clearly defining project scope, goals, timelines, and deliverables. Executes and tracks project progress, identify risks, develop mitigation plans, and ensure on-time completion. Communicate project status, highlight associated risks, and provide contingency plans to stakeholders, sponsors, and leadership. Requirements 7+ years of experience in Supply Chain , Logistics or Project management within Nutrition/Healthcare/Pharma industry Experience in supply chain Experience in project management, people management and change management Experience with facilitating business reviews/ S&OP is preferred Strong leadership / influencing skills and track record of driving projects to successful completion, even when operating in matrix organizations, with different support groups with potentially conflicting objectives. Practical knowledge and experience with CI tools Lean, Six Sigma, JI, DMAIC and similar tools and methods are preferred Strong communication skills PC skills (MS Project, Excel, PowerPoint, Words)

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1.0 - 2.0 years

3 - 15 Lacs

Gurgaon, Haryana, India

On-site

We are seeking a dynamic and results-driven Sales Team Leader with prior experience in an International BPO Sales process. The ideal candidate will be responsible for leading a team of sales agents, driving performance, and ensuring achievement of business targets in a fast-paced environment. Key Responsibilities: Lead and manage a team of sales representatives in an international voice process Monitor team performance on KPIs like sales targets, conversion rates, quality scores, etc. Motivate and coach team members to improve productivity and meet goals Handle escalations and provide quick, effective resolutions Conduct regular team huddles, performance reviews, and feedback sessions Ensure compliance with organizational policies and client requirements Collaborate with training and quality teams to upskill team members Prepare and present performance reports to management Requirements: Proven experience in a Team Leader role within an International BPO (sales process is mandatory) Strong people management and team handling skills Excellent communication and interpersonal skills Ability to work in a high-pressure, target-driven environment Flexible to work in rotational shifts (24*7) Graduation is a must Perks and Benefits: Both side cab facility Opportunity to work with a global brand Annual Bonus and career growth. Medical insurance for Self and family.

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3.0 - 5.0 years

4 - 7 Lacs

Anjar, Gujarat, India

On-site

Principal Accountabilities: Oversee and manage all operations related to the cold zone finishing process in the steel plant. Ensure compliance with all safety and regulatory standards. Use analytical skills to identify areas for process improvement and implement changes. Utilize SAP and other IT-related applications to manage data, track performance, and improve efficiency. Liaise with other departments and stakeholders to ensure smooth operations and resolve any issues. Use your knowledge of ductile iron pipe to ensure the highest quality of finished product. Demonstrate a global mindset and commercial acumen in all decisions and actions. Show entrepreneurship in identifying and pursuing new opportunities for improvement and growth. Manage and lead your team to achieve excellence in all areas. Handle conflicts effectively and make decisions that are in the best interest of the company and the team. Build and maintain strong professional networks to benefit the company and its operations. This role requires a strong combination of technical knowledge and soft skills, with a special emphasis on conflict management, decision making, liaising, networking, and people management. The ideal candidate will have 3-5 years of experience in a similar role.

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6.0 - 10.0 years

0 Lacs

navi mumbai, maharashtra

On-site

This position is responsible for managing project execution teams executing geo-coding related activities that address both regional and global production requirements at a large-scale production center. Each projects-team may consist of appropriately 12 to 24 people. This role is under the general direction of a Production Manager and is responsible for project management of multiple projects to achieve delivery, quality, cost, and speed targets. Manages daily execution of production projects and ensures timely delivery with required quality and ensures effective monitoring and control, for readiness and execution. Develops detailed work plans, schedules, project estimates, resource plans and project tracking/reporting to effectively manage each project. Works with concerned functional groups globally to prioritize project execution, delivery planning, and source/resource availability; and for timely resolutions of issues. Provides technical and analytical guidance to production teams and ensures employee involvement in all quality processes and required trainings/updates to project processes and specifications. Identify, analyze, communicate and solve problems related to projects, processes and staffing and ensure timely escalations/mitigations. Ensure adherence to management processes, quality standards and project specifications; and foster a culture of quality and performance. Ensure timely and appropriate employee performance planning and evaluation. Identify actions/opportunities for continual improvements; and support positive change management with initiative. Criteria: Any Graduates (Engineering or Computer Science or any other technical related discipline preferred). Additional qualifications/certifications in management preferable. Minimum 6+ years of relevant experience with 2+ years experience in project/people management. Combination of educational qualification and work experience can be considered for equivalence. Good Project Management experience required. Preferred certifications in Project/Agile/Business Operations Management (e.g., PMP) will be an added advantage. Good interpersonal communication skills, including presentation, written and verbal. Good people management and coaching skills. Proven understanding of technology and work process flows. Good analytical and problem-solving skills. Advanced computer skills and excellent knowledge of business software applications such as MS Project/Open Workbench and Microsoft Office (Word, Excel, PowerPoint). Ability to collaborate with internal/external groups for effective problem resolution. Good Process-oriented skills with self-initiative to drive continual improvements. HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely. At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve peoples lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.,

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8.0 - 12.0 years

0 Lacs

karnataka

On-site

At Flurn, the goal is to redefine education by fostering 21st-century skills such as creativity, communication, collaboration, critical thinking, and empathy through engaging programs in music, dance, and sports. Currently active in Bangalore across 200+ apartment communities with over 50,000 students, Flurn aims to expand to four more cities by 2025. To support this growth, we are seeking a dynamic Head of Teacher Success to lead and expand our teacher network. As the Head of Teacher Success, you will play a pivotal role in setting the vision, strategy, and execution plan to scale Flurn's teacher base by 10X while ensuring top-quality outcomes for both teachers and students. The ideal candidate for this role is an inspiring leader with expertise in talent acquisition, teacher development, and operational excellence. You will oversee a dedicated team to deliver a seamless experience for our freelance and full-time teachers and contribute significantly to Flurn's expansion nationally and globally. Key Responsibilities: Vision & Strategy: - Develop and execute a long-term vision for Flurn's Teacher Success function. - Create a strategic roadmap to expand the teacher base significantly while upholding teaching standards. - Collaborate with sales & marketing teams to ensure the availability of high-quality instructors across all program categories. - Lead the enhancement of teacher recruitment, onboarding, and development processes in line with Flurn's mission and values. Teacher Acquisition & Growth: - Supervise the recruitment of top-tier teaching talent through marketing initiatives. - Devise strategies to attract skilled instructors in music, dance, sports, and other extracurricular activities, promoting diversity in expertise. - Expand the teacher base in new markets, especially in upcoming cities like Pune and Hyderabad. Team Leadership: - Mentor and manage the Teacher Success team, fostering a culture of high performance and collaboration. - Establish and monitor team performance metrics to achieve objectives related to teacher acquisition, retention, and training. Teacher Development & Quality: - Design training programs, coaching frameworks, and quality assessment tools to ensure teaching excellence. - Provide continuous support, feedback, and professional development opportunities for teachers. - Address performance issues and conflicts constructively to maintain a high-performance teacher community. Operational Excellence: - Collaborate with cross-functional teams to optimize the teacher experience and align with company goals. - Enhance teacher satisfaction levels, aiming for a 5-star experience for both teachers and students. Desired Skills & Experience: - Leadership: Over 8 years of senior leadership experience, preferably in recruitment, talent acquisition, or operations. - Strategic Vision: Demonstrated ability to set and achieve long-term strategic goals in a dynamic environment. - Education Expertise: Background in education or freelance talent management is advantageous. - Scale & Growth: Proven success in scaling teams or business units significantly while upholding quality standards. - Operational Excellence: Strong operational acumen in optimizing systems and processes for efficiency. - People Management: Exceptional leadership and coaching skills with a focus on team development. - Communication: Outstanding communication abilities to inspire internal teams and external partners. - Adaptability: Ability to thrive in a fast-paced, high-growth environment with a hands-on approach. Join Flurn to make a significant impact on the future of education, lead a critical team, and be part of a mission-driven, collaborative environment. If you are passionate about transforming education and scaling a high-impact startup, we invite you to apply today and contribute to shaping the future of 21st-century learning.,

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5.0 - 9.0 years

0 Lacs

bhiwandi, maharashtra

On-site

You will be responsible for planning, executing, and monitoring end-to-end first mile and middle mile operations. It will be your duty to implement and develop Standard Operating Procedures (SOPs) and actively participate in audit and continuous improvement initiatives to identify gaps and offer effective solutions. You will conduct ongoing analysis to enhance facility metrics, service levels, and productivity. Your role will involve improving metrics in the medium to long term by implementing design changes, optimizing layout, and increasing line haul capacity. Driving continuous improvement projects within the facility to enhance throughput, reduce costs, and boost productivity will be a key aspect of your job. Additionally, you will be accountable for training, mentoring, and coaching Managers & Team Leads. In terms of educational background, a Bachelor's Degree is a mandatory requirement, preferably in engineering, while an MBA is preferred. Your functional skills should encompass people management, operations management, and stakeholder management. It is essential to possess personal attributes such as curiosity, ownership, and the ability to thrive in a fast-paced environment. Behavioral skills like effective communication, analytical prowess, exceptional problem-solving abilities, task prioritization, and follow-up skills are crucial for this role. You should excel at working collaboratively in a team setting and be willing to engage in extensive travel as needed. This role will require you to build robust working relationships and collaborate with various stakeholders, including Customer Service, Network Engineering, Commercial, Product, and Technology teams. Your efforts will play a significant role in driving continuous improvement initiatives, enhancing operational efficiency, and contributing to the overall success of the organization.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The Software Engineering Manager position requires a Bachelor's degree or equivalent practical experience, along with at least 8 years of software development experience in one or more programming languages such as Python, C, C++, Java, or JavaScript. Additionally, candidates should have 5 years of experience in a technical leadership role, overseeing projects, and another 5 years of experience in people management, supervision, or team leadership roles. Preferred qualifications include experience with e-commerce tools or data, as well as experience in building and structuring teams. As a Software Engineering Manager at Google, you will not only provide technical leadership on major projects but also manage a team of Engineers. In this role, you will be responsible for optimizing code, ensuring that Engineers can do the same, managing project goals, contributing to product strategy, and developing your team's skills. The teams you will work with cover a wide range of areas including information retrieval, artificial intelligence, natural language processing, distributed computing, system design, networking, security, data compression, and user interface design. Operating at scale and speed, Google's software engineers are constantly evolving, and as a manager, you will play a crucial role in guiding their growth. With your technical and leadership expertise, you will manage engineers across multiple teams and locations, handle a large product budget, and oversee the deployment of large-scale projects internationally. YouTube, a subsidiary of Google, aims to provide everyone with a platform to share their stories, explore their interests, and connect with others. Working at YouTube means working at the forefront of technology and creativity, moving quickly to reflect the ever-changing cultural landscape and sharing the world with people. Key responsibilities of the role include recruiting, onboarding, and leading a diverse team, serving as the main point of contact for the global team, and partnering to establish team goals and drive everyone towards success.,

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12.0 - 20.0 years

0 Lacs

karnataka

On-site

You are invited to apply for the position of Executive Manager - Data Engineering with a requirement of 12-20 years of experience. The location for this role is in Bangalore, and the work mode involves being present in the office for 3 out of 5 days. Your primary responsibilities as a Chapter Area Lead will involve collaborating with Crew Leaders to motivate and empower the chapter to align with the squad strategy to enhance customer outcomes. Your focus will be on fostering agility within the Chapter, motivating the squad to embody future ways of working, and ensuring consistent delivery in accordance with the strategic outcomes of the practice area. We are looking for individuals who possess a natural ability to harmonize cultural, people, and technology needs. You should excel in communication, be adept at working across boundaries, sharing challenges, and fostering a unified team spirit across different time zones, cultures, and work methodologies. Your role will also involve supporting Crew Leads with delivery, defining Chapter targets, formulating workforce strategies, and establishing measurable goals. You will be expected to drive a Tech culture of growth and continuous improvement based on data metrics. Proficiency in executive-level stakeholder management to advocate for team ideas and inspire squads to operate with a mindset of constructive challenge towards achieving collective goals is crucial. Identifying technology limitations and deficiencies in existing systems to develop scalable and sustainable long-term solutions will be a key aspect of your role. In terms of skills and experience, we are actively working on developing a best-in-class AWS-based cloud data platform to cater to the data processing and access needs of the CBA group. You should have experience in managing large teams (30+) and holding leadership positions within a data engineering chapter. Expertise in leading platform engineers using AWS services such as EMR, Redshift, and Glue is highly desirable. Furthermore, a background in financial services or a similarly regulated industry with a strong risk-oriented mindset is preferred. Experience in implementing large-scale self-service enterprise data platforms is also highly desirable for this role.,

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8.0 - 12.0 years

0 Lacs

pune, maharashtra

On-site

The IT Project Senior Analyst role is a senior professional position that requires a deep understanding of the discipline, contributing to the development of new techniques and process improvements. You will integrate subject matter expertise and industry knowledge within a defined area, demonstrating an in-depth understanding of how different areas collectively integrate within the sub-function and contribute to the overall business objectives. Your role will involve evaluating moderately complex issues with significant potential impact, requiring you to weigh various alternatives and balance potentially conflicting situations using multiple sources of information. Strong analytical skills are essential to filter, prioritize, and validate complex and dynamic material from different sources. Effective communication and diplomacy skills are crucial as you will regularly take on informal/formal leadership roles within teams, coaching and training new recruits. Your influence will have a significant impact on project size, geography, etc., by providing advice, counsel, and facilitating services to others in your area of specialization, directly affecting the work and performance of all teams within the area. Responsibilities: - Coordinate project team activities, identify necessary resources, and develop schedules to meet completion deadlines. - Verify project team adherence to control, risk implementations, standards, and process changes. - Determine the scope and impact of project risks and issues, raising and resolving them. - Apply a good understanding of concepts and procedures within your IT project leadership area to resolve issues. - Demonstrate a comprehensive understanding of how various areas of IT project leadership integrate to contribute to achieving business goals. - Provide evaluative judgment based on the analysis of factual information in complicated and unique situations. - Directly impact the IT project leadership area through shared responsibility for delivering end results, contributing to planning, budget management, and formulation of procedures, influencing resource planning. - Persuade and influence others through communication and diplomacy skills, including negotiation with external parties. - Assess risks appropriately when making business decisions, considering the firm's reputation and ensuring compliance with laws, rules, and regulations. Qualifications: - 8 - 12 years of experience in an IT project leadership role with relevant people management experience. Education: - Bachelor's/University degree or equivalent experience Please note that this job description offers a high-level overview of the work performed, and other job-related duties may be assigned as required. Citi is an equal opportunity and affirmative action employer.,

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8.0 - 12.0 years

0 - 0 Lacs

hyderabad, telangana

On-site

As an Operations Manager, you will be responsible for developing, implementing, and monitoring day-to-day operational systems and processes to ensure visibility into goals, progress, and obstacles for key initiatives. Your role will involve planning, monitoring, and analyzing key metrics to ensure efficient and timely completion of tasks. You will devise strategies for program growth enterprise-wide, implementing process improvements to maximize output and minimize costs. Your responsibilities will include working knowledge of administrating work, coordinating with accounts and product teams, evaluating business procedures regularly to apply improvements aligned with organizational objectives, and overseeing customer support processes to enhance customer satisfaction. Exceptional communication skills, interpersonal skills, emotional intelligence, coaching skills, people management, ownership, accountability, teamwork, collaboration, decision making, root cause analysis, recurrence prevention, and behavioral management will be essential for this role. This position requires a minimum of 8 to 10 years of experience in operations and a qualification of BBA or any other relevant degree. The job type is full-time, with a work location in person in Eswatini, Swaziland, Southern Africa. The salary range for this position is between 70,000 to 1,00,000 per month. Additionally, benefits such as Provident Fund and a performance bonus are included. If you have a total of 8 years of work experience and at least 7 years of experience in operations management, you are preferred for this role. Your ability to plan, analyze, and implement operational strategies effectively will be crucial in ensuring the efficiency and success of the organization's operations.,

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13.0 - 16.0 years

13 - 16 Lacs

Pune, Maharashtra, India

On-site

We are seeking a highly experienced and strategic Service Delivery Manager to lead process management and improvement, manage teams, ensure exceptional customer service, and drive strategic initiatives. You will be responsible for achieving productivity enhancements, overseeing new process migrations, managing client relationships, and fostering a culture of continuous improvement within the ITES sector. Roles and Responsibilities: Process Management & Improvement: Drive and achieve productivity enhancements . Own weekly/monthly management reports, highlighting relevant gaps and concerns. Oversee the migration and stabilization of new processes. Periodically review process and regulatory requirements, ensuring compliance. Review FTE (Full-Time Equivalent) requirements, shift plans, and capacity planning. Initiate, execute, and facilitate process improvement initiatives/projects . Integrate domain knowledge and business understanding to create superior solutions for the client. Must clear at least one certification a year. People Management: Conduct regular meetings with team leaders and resolve concerns. Conduct skip-level meetings with team members and resolve escalations. Own rewards and recognition schemes for assigned processes/teams. Oversee L&D (Learning & Development) trainings for self and team leaders. Oversee staff domain certifications. Ensure completion of process certifications by all staff (Team leads & associate) within predefined timelines. Liaise with the recruitment team for recruiting new team members. Identify and facilitate movements within the division for team leads. Customer Service & SLA Delivery: Drive on-time, accurate, and quality service delivery within agreed upon SLAs (Service Level Agreements) for assigned processes. Manage client relationships and escalations effectively. Strategic Initiatives: Explore opportunities to move processes to the GSC (Global Service Center) satellite office. Participate in special projects/organization-wide initiatives. QUALIFICATIONS: Post-graduation in any discipline (Master's Degree).

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

The ideal candidate for this position will be responsible for process tracking, metrics tracking, headcount management, and various other data collections essential for decision-making. You will be involved in developing site programs annually and providing input to business programs within a specific function or business unit as well as contributing to midterm plans. You will lead analytical activities utilizing established technologies and methods to derive valuable insights for the site. To be considered for this role, you must hold a Bachelor's or Master's degree from an accredited university or college and possess a minimum of 5 years of additional experience in Operations and people management. Strong communication skills, both oral and written, are essential for this role. Additionally, you should have strong interpersonal and leadership abilities, a track record of problem-solving, experience in leading programs and projects, and proficiency in documenting, planning, marketing, and executing programs. Project management skills are also a must. About Us: We are an energy technology company operating globally and providing innovative solutions to energy and industrial clients. With a rich history spanning over a century and a presence in more than 120 countries, our cutting-edge technologies and services are driving the energy sector towards a safer, cleaner, and more efficient future for both people and the planet. Join Us: If you are looking for an opportunity to contribute to a company that values innovation and progress, this is the place for you. Join our team of driven individuals who will challenge and motivate you to excel. Let's work together to propel energy forward and make a meaningful impact. R151510,

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10.0 - 14.0 years

0 Lacs

karnataka

On-site

Manager Legal (Litigation) will support the organization by ensuring effective handling of various activities and assignments in a timely manner with a practical and comprehensive approach. You will collaborate closely with the Legal team to achieve organizational objectives. Your responsibilities will include managing and following up on court cases when necessary, coordinating with internal departments to gather required information for legal proceedings, and engaging with external Advocates to oversee litigations across different courts such as RERA, Consumer Forums, Civil Court, High Court, and Supreme Court. Additionally, you will be responsible for monitoring all litigations, updating court proceedings, drafting legal notices and replies, reviewing drafts from external Advocates, and ensuring timely filing of documents. Moreover, you will conduct title due diligence, prepare title reports, evaluate land records, draft various agreements and deeds, stay updated on real estate laws, and capitalize on emerging opportunities beneficial to the organization. Effective management of legal documents will also be a key aspect of your role. To be successful in this position, you should hold a Bachelor of Law (LLB) degree with a minimum of 10-12 years of experience in court practice and the real estate sector. Proficiency in Kannada language is essential, along with strong communication, interpersonal, organizational, and multitasking skills. Familiarity with regulatory authorities, legal provisions, property, contract, and commercial law, as well as experience with RERA, will be advantageous. In summary, as Manager Legal (Litigation), you will play a crucial role in ensuring legal compliance, managing litigations, and contributing to the overall success of the organization through your legal expertise and strategic approach.,

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