Payment Follow up Associate

Roles and Responsibilities

Clients follow up on outstanding invoices, resolve billing concerns, and

secure timely payments.

Managing accounts receivables and tracking outstanding payments from

clients

Coordinating with Marketing and Accounts teams to ensure follow-ups are

done on time

Updating and reconciling party ledgers using Tally/ERP.

Prepare and share accounts receivable reports, highlighting delays, risks,

or patterns requiring attention.

Process and document customer refunds for accounts with credit balances

Responsible for Daily, Weekly and Monthly payment follow up reports.

Ensuring timely collections and resolving client billing issues proactively

Ensure a positive customer experience while driving efficient collections

Job Type: Full-time

Pay: Up to ₹500,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Work Location: In person