Job Title: HR Executive Job Purpose: We are looking for a HR Executive who is responsible for supporting the Human Resources department in all HR functions such as recruitment, employee relations, payroll, compliance, and performance management. They ensure HR policies and procedures are properly followed and contribute to the overall smooth functioning of the organization. Key Responsibilities: Recruitment and Staffing: Post job openings on various platforms Screen resumes and schedule interviews Coordinate with hiring managers for interviews and feedback Issue offer letters and manage the onboarding process Employee Records and Documentation: Maintain and update employee databases (personal details, job history, etc.) Ensure all employee files are complete and up to date Handle employment letters, contracts, and ID cards Payroll and Attendance: Collect and verify attendance data Coordinate with finance/payroll team for salary processing Handle salary revisions, leaves, and reimbursements Compliance and Policies: Ensure company policies are followed Maintain compliance with labor laws and HR regulations Assist in audits and statutory filings (PF, ESI, Gratuity, etc.) Employee Engagement and Relations: Support employee engagement initiatives and events Address employee queries and grievances Promote a healthy and positive work culture Performance Management: Assist in setting KPIs and appraisal processes Coordinate performance review cycles Maintain records of evaluations and feedback Required Skills: Good communication and interpersonal skills Strong knowledge of MS Office (Excel, Word) Understanding of labor laws and HR best practices Organizational and time-management skills Qualifications: Bachelor’s degree in Human Resource Management, Business Administration, or related field 1–3 years of experience in HR roles (for executive level) Freshers may be considered for junior executive or HR assistant roles Job Type: Full-time Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English, Hindi, Malayalam, Kannada (Preferred) Work Location: In person Expected Start Date: 01/07/2025
Job Title: HR Executive Job Purpose: We are looking for a HR Executive who is responsible for supporting the Human Resources department in all HR functions such as recruitment, employee relations, payroll, compliance, and performance management. They ensure HR policies and procedures are properly followed and contribute to the overall smooth functioning of the organization. Key Responsibilities: Recruitment and Staffing: Post job openings on various platforms Screen resumes and schedule interviews Coordinate with hiring managers for interviews and feedback Issue offer letters and manage the onboarding process Employee Records and Documentation: Maintain and update employee databases (personal details, job history, etc.) Ensure all employee files are complete and up to date Handle employment letters, contracts, and ID cards Payroll and Attendance: Collect and verify attendance data Coordinate with finance/payroll team for salary processing Handle salary revisions, leaves, and reimbursements Compliance and Policies: Ensure company policies are followed Maintain compliance with labor laws and HR regulations Assist in audits and statutory filings (PF, ESI, Gratuity, etc.) Employee Engagement and Relations: Support employee engagement initiatives and events Address employee queries and grievances Promote a healthy and positive work culture Performance Management: Assist in setting KPIs and appraisal processes Coordinate performance review cycles Maintain records of evaluations and feedback Required Skills: Good communication and interpersonal skills Strong knowledge of MS Office (Excel, Word) Understanding of labor laws and HR best practices Organizational and time-management skills Qualifications: Bachelor’s degree in Human Resource Management, Business Administration, or related field 1–3 years of experience in HR roles (for executive level) Freshers may be considered for junior executive or HR assistant roles Job Type: Full-time Pay: ₹18,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Ability to commute/relocate: Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Language: English, Hindi, Malayalam, Kannada (Preferred) Work Location: In person Expected Start Date: 01/07/2025
TELECALLER EXECUTIVE (1-3 yrs) We are looking for an enthusiastic and goal-oriented Telecaller to join our team. The ideal candidate will manage both outbound and inbound calls, communicate effectively with existing and prospective customers, and help drive sales growth and service excellence. Female Staff kills & Attributes Excellent verbal communication, active listening, and interpersonal skills. Persuasive, resilient, and able to handle objections professionally. Strong organizational and time management skills to manage high call volumes. Problem‑solving ability and empathy to build customer trust. Experience : 1-3 years Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English, malayalam (Preferred) Work Location: In person
TELECALLER EXECUTIVE (1-3 yrs) We are looking for an enthusiastic and goal-oriented Telecaller to join our team. The ideal candidate will manage both outbound and inbound calls, communicate effectively with existing and prospective customers, and help drive sales growth and service excellence. Female Staff kills & Attributes Excellent verbal communication, active listening, and interpersonal skills. Persuasive, resilient, and able to handle objections professionally. Strong organizational and time management skills to manage high call volumes. Problem‑solving ability and empathy to build customer trust. Experience : 1-3 years Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: Hindi (Preferred) English, malayalam (Preferred) Work Location: In person
Team Leader – Collections Location: Thodupuzha / Muvattupuzha / Kothamangalam, Kerala Company: SI Creva Capital Services Private Limited Department: Collections / Recovery Employment Type: Full-time, Onsite (Day Shift) Job Summary As the Team Leader – Collections, you will oversee and lead a team of collection agents to ensure timely and effective recovery of outstanding loans. You will set targets, monitor performance, provide training, and ensure compliance with legal and company policies. Your goal is to optimize recovery rates while maintaining a positive customer experience and fostering a motivated team environment . Key Responsibilities Team Management & Coaching Supervise, guide, and mentor a team of 5–15 collection agents Plan and resolve scheduling issues, absences, and team attrition Performance Monitoring & Reporting Track key metrics: call volumes, amounts collected, PTP (Promise To Pay), conversion rates, etc. Generate timely performance reports (daily/weekly/monthly) and present findings to senior management Process Optimization Analyze collection data to identify improvement areas and implement corrective actions Ensure adherence to company policies and applicable debt collection regulations Training & Quality Assurance Conduct onboarding and ongoing training sessions on negotiation techniques, systems, and compliance Monitor calls for quality, provide coaching for effective communication, objection handling, and policy compliance Escalations & Conflict Resolution Handle escalated customer issues, disputes, and sensitive high-value accounts Act as liaison between your team and senior management to address operational challenges Qualifications & Skills Education: Bachelor’s degree in Business, Finance, Commerce, or equivalent Experience: 3–5 years in loan collections or recovery Minimum 1–2 years in a supervisory or team-lead role Technical Skills: Strong verbal communication and negotiation skills Familiarity with collections software or CRM systems Proficiency in MS Office (Excel, reports) (SmartRecruiters, Apna) Personal Qualities: Leadership mindset with ability to motivate teams Data-driven and analytical Resilient, detail-oriented, and target-focused Must comply with regional debt collection practices and ethics Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Team Leader – Collections Location: Thodupuzha / Muvattupuzha / Kothamangalam, Kerala Company: SI Creva Capital Services Private Limited Department: Collections / Recovery Employment Type: Full-time, Onsite (Day Shift) Job Summary As the Team Leader – Collections, you will oversee and lead a team of collection agents to ensure timely and effective recovery of outstanding loans. You will set targets, monitor performance, provide training, and ensure compliance with legal and company policies. Your goal is to optimize recovery rates while maintaining a positive customer experience and fostering a motivated team environment . Key Responsibilities Team Management & Coaching Supervise, guide, and mentor a team of 5–15 collection agents Plan and resolve scheduling issues, absences, and team attrition Performance Monitoring & Reporting Track key metrics: call volumes, amounts collected, PTP (Promise To Pay), conversion rates, etc. Generate timely performance reports (daily/weekly/monthly) and present findings to senior management Process Optimization Analyze collection data to identify improvement areas and implement corrective actions Ensure adherence to company policies and applicable debt collection regulations Training & Quality Assurance Conduct onboarding and ongoing training sessions on negotiation techniques, systems, and compliance Monitor calls for quality, provide coaching for effective communication, objection handling, and policy compliance Escalations & Conflict Resolution Handle escalated customer issues, disputes, and sensitive high-value accounts Act as liaison between your team and senior management to address operational challenges Qualifications & Skills Education: Bachelor’s degree in Business, Finance, Commerce, or equivalent Experience: 3–5 years in loan collections or recovery Minimum 1–2 years in a supervisory or team-lead role Technical Skills: Strong verbal communication and negotiation skills Familiarity with collections software or CRM systems Proficiency in MS Office (Excel, reports) (SmartRecruiters, Apna) Personal Qualities: Leadership mindset with ability to motivate teams Data-driven and analytical Resilient, detail-oriented, and target-focused Must comply with regional debt collection practices and ethics Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person