Job Title: Tele caller cum Relationship Manager Experience: 1-2 years Communications Skill: Fluent English and Hindi Mandatory Employment Type: Full-Time Job Overview: We are seeking a dynamic and persuasive individual to join our team as a Tele caller cum Relationship Manager. The role requires a blend of strong communication skills for tele calling and the ability to build and maintain lasting relationships with clients. The ideal candidate will proactively reach out to potential clients, resolve queries, and ensure customer satisfaction. Key Responsibilities: Tele calling: Make outbound calls to potential and existing clients to promote products/services. Handle inbound calls, addressing inquiries and resolving complaints efficiently. Maintain a detailed record of all calls and client interactions in the CRM system. Relationship Management: Build and maintain strong client relationships to ensure long-term customer loyalty. Schedule meetings, follow-ups, and visits as needed to address client needs. Understand client requirements and provide tailored solutions to enhance satisfaction. Sales Support: Assist in achieving sales targets by identifying and converting leads into customers. Collaborate with the sales and marketing teams to improve client engagement strategies. Key Skills and Qualifications: Proven experience in tele calling, customer service, or relationship management roles. Excellent communication and interpersonal skills. Ability to handle rejection positively and stay motivated. Strong organizational skills with attention to detail. Basic proficiency in using CRM tools and MS Office. A degree in Business Administration, Marketing, or a related field is preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Schedule: Fixed shift Experience: Tele sales: 1 year (Required) Telecalling: 1 year (Required) Language: Hindi (Required) English (Required) Location: Chittaranjan Avenue, Kolkata, West Bengal (Required) Work Location: In person
Job Title: Tele caller cum Relationship Manager Experience: 1-2 years Communications Skill: Fluent English and Hindi Mandatory Employment Type: Full-Time Job Overview: We are seeking a dynamic and persuasive individual to join our team as a Tele caller cum Relationship Manager. The role requires a blend of strong communication skills for tele calling and the ability to build and maintain lasting relationships with clients. The ideal candidate will proactively reach out to potential clients, resolve queries, and ensure customer satisfaction. Key Responsibilities: Tele calling: Make outbound calls to potential and existing clients to promote products/services. Handle inbound calls, addressing inquiries and resolving complaints efficiently. Maintain a detailed record of all calls and client interactions in the CRM system. Relationship Management: Build and maintain strong client relationships to ensure long-term customer loyalty. Schedule meetings, follow-ups, and visits as needed to address client needs. Understand client requirements and provide tailored solutions to enhance satisfaction. Sales Support: Assist in achieving sales targets by identifying and converting leads into customers. Collaborate with the sales and marketing teams to improve client engagement strategies. Key Skills and Qualifications: Proven experience in tele calling, customer service, or relationship management roles. Excellent communication and interpersonal skills. Ability to handle rejection positively and stay motivated. Strong organizational skills with attention to detail. Basic proficiency in using CRM tools and MS Office. A degree in Business Administration, Marketing, or a related field is preferred. Job Type: Full-time Pay: ₹13,000.00 - ₹20,000.00 per month Schedule: Fixed shift Experience: Tele sales: 1 year (Required) Telecalling: 1 year (Required) Language: Hindi (Required) English (Required) Location: Chittaranjan Avenue, Kolkata, West Bengal (Required) Work Location: In person
Role & responsibilities Make outbound calls to prospective clients and explain our matchmaking services. Understand the client's needs, preferences, and expectations regarding potential matches. Maintain accurate records of client conversations, requirements, and feedback in the CRM system. Schedule consultations for clients with senior matchmaking specialists. Follow up with clients regularly to ensure satisfaction and provide updates on new matches. Assist in managing client profiles and match recommendations. Provide support to clients during their matchmaking journey, ensuring they feel valued and understood. Address client concerns and resolve any issues that may arise, providing excellent customer service. Work closely with the matchmaking team to ensure that client preferences are met accurately. Meet daily/weekly targets for calls, consultations, and lead conversions. Preferred candidate profile a.Sales Experience b.Hindi Fluent Mandatory c.Basic English