Patient Navigator

About OncoBridge Healthcare

OncoBridge Healthcare is established with a vision to democratize access to world-class cancer diagnostics and expert medical opinions, empowering every patient in India and beyond to make confident, informed decisions in their cancer journey.

At OncoBridge, we are building a trusted bridge between patients and the world’s leading cancer experts. We deliver precision diagnostics and global second opinions through a seamless, tech-enabled platform — combining cutting-edge tools, compassionate care, and medical excellence to improve outcomes and bring peace of mind to patients and their families.

In our endeavor to realize this mission we are looking for bright, empathetic and detail-oriented candidates to join our team as a Patient Navigator at our Coimbatore Office

Job Description: Patient Navigator

Position Overview

The Patient Navigator serves as the primary liaison between patients and OncoBridge's global second opinion services. This role ensures a seamless and supportive journey from case initiation to delivery of expert opinion and post-opinion guidance. The navigator helps reduce friction, enhance understanding, and provide personalized care coordination throughout the process.

Key Responsibilities

● Patient Onboarding: Guide patients through registration and digital consent process

● Data Coordination: Assist in uploading medical records, imaging, pathology reports

● Case Tracking: Monitor case progress, liaise with clinical ops and tech teams

● Communication: Act as a single point of contact for patient queries and updates

● Opinion Delivery: Schedule review calls, explain reports, coordinate clarifications

● Navigation Support: Help patients access further care (in India or abroad if needed)

● Feedback & Quality: Collect patient feedback and identify workflow improvement areas

● Documentation: Maintain detailed logs and ensure compliance with health data laws

Qualifications

● Bachelor's degree in Life Sciences, Nursing, or Allied Health (master’s preferred)

● 3+ years of experience in patient-facing roles (oncology, diagnostics, or telehealth preferred)

● Familiarity with cancer care workflows and medical terminology

● Strong communication skills (English + one regional language)

● Comfort with digital tools, EMR systems, and remote coordination

Key Competencies

● Empathy and active listening

● Cultural and linguistic sensitivity

● Ability to multitask in a fast-paced setting

● High attention to detail and patient confidentiality

● Comfortable working with international clinical protocols

Preferred

● Experience with second opinion services, tumor boards, or global medical collaborations

● Prior work in oncology hospitals, diagnostics companies, or digital health platforms

● Familiarity with HIPAA, GDPR, and Indian health data regulations

Contact: Send your CV & Expectations to: [email protected]

Office Location: PN Pudur Coimbatore

Monday to Friday: 9 30am -5 30 pm; Somedays may require extended working hours to coordinate with global partners.

Job Type: Full-time

Pay: ₹15,616.10 - ₹24,152.16 per month

Work Location: In person