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Arabic - Player Support Specialist Gameberry Labs

1.0 - 5.0 years

3 - 6 Lacs

Mumbai, Delhi / NCR, Bengaluru

Work from Office

We at Gameberry Labs are seeking an ambitious individual for the Player Support team, who will own the entire support experience for Ludo STAR and Parchisi STAR Responsibilities: Define the Player Support Strategy for the company. Respond to players in a timely manner via email, tickets, and Play Store app store complaints, requests, and queries. Also, attend to Clubs moderation based on the set processes. Set up processes and build a world-class team to serve our players. Set goals and maintain high service levels & player satisfaction. Drive game improvements through analysis and reporting of game issues. Advocate for player concerns and feedback to the wider development team. Mentor and c...

Posted 5 months ago

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