Role & responsibilities Managing the entire order cycle of timely booking of Order / Invoicing / Dispatching / and providing timely dispatch details to customers and team. Coordinate with various internal teams such as Accounting, Warehouse, Transportation and Sales Team, etc to execute the dispatch. Checking and Verification of Purchase Order, Credit Limit, Price, Items, Eway Bill, LR Copy and other things related to dispatch. Rechecking of Sales Invoice Made. Regular follow-up with warehouse and transporters to ensure that material received to the client before/on time. Ensuring minimum freight charges to customers and our company from the transporters. Timely responding to all the dispatch related calls, emails and queries. Maintaining accurate and complete data entry for the dispatch/logistics on the system. Protect the organization reputation by keeping pricing, promotion, purchase order, and credit-limit information confidential Ensuring customer satisfaction at all levels. Handling and assisting other dispatch team members. Ensuring stocks are available as per Stock Minimum Order Level. Preferred candidate profile Proven experience minimum 5 years in dispatching, scheduling, and billing roles. Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Familiarity with dispatching and billing software.