Packaged/SaaS Application Engineer

Project Role :Packaged/SaaS Application Engineer
Project Role Description :Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills :ServiceNow Field Service Management
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary: As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve utilizing standard tools, application programming interfaces, and low-code platforms to align solutions with business needs while maintaining compatibility and performance across various systems. You will engage with cross-functional teams to understand requirements and implement effective solutions that enhance operational efficiency and user experience.
Roles Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with stakeholders to gather requirements and translate them into technical specifications.

Monitor application performance and troubleshoot issues to ensure optimal functionality.
Professional Technical Skills:
Must To Have Skills:

Proficiency in ServiceNow Field Service Management.

Strong understanding of application configuration and management.

Experience with low-code development platforms and APIs.

Ability to analyze and resolve technical issues effectively.

Familiarity with system integration and data migration processes.
Additional Information:

The candidate should have minimum 3 years of experience in ServiceNow Field Service Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education