Company Description Pacific Group subsidiaries are leading manufacturers and exporters of Flexible Laminates, BOPP Pouches & Preformed Pouches. The group serves several leading enterprises and FMCG brands across India. With a commitment to quality and innovation, Pacific Group consistently delivers high-standard products to its clients. Role Description This is a full-time on-site role, located in Pardi, for a Head of Quality. The Head of Quality will oversee the quality assurance processes, develop and implement quality control systems, and ensure compliance with industry standards. The individual will lead a team of quality professionals, conduct internal audits, analyze quality data, and work with other departments to enhance product quality and efficiency. Qualifications Strong knowledge of quality assurance processes, quality control systems, and compliance standards Experience in conducting internal audits and analyzing quality data Leadership skills with the ability to manage and mentor a team Excellent communication and interpersonal skills Problem-solving skills with a proactive approach Bachelor's degree in Quality Management, Engineering, or a related field Experience in the manufacturing industry is a plus Proficiency in using quality management software and tools Show more Show less
Job Description Learning Strategy Development: Develop and implement an organization-wide L&D strategy aligned with business goals. Identify current and future skill gaps and create programs to address them. Program Design and Delivery: Oversee the design and execution of training programs, workshops, and e-learning initiatives. Ensure programs cater to diverse employee needs, from onboarding to leadership development. 3.Team Collaboration: Provide guidance on best practices in instructional design and program delivery. Work with the L&D team for creative and innovative ideas to promote learning and skill development. 4.Stakeholder Collaboration: Partner with department heads and leadership to understand training needs. Act as a strategic advisor on employee development and succession planning. 5.Learning Technology Management: Oversee the selection, implementation, and optimization of LMS and other learning tools. Leverage AI, gamification, and other technologies to enhance learning experiences. 6.Evaluation and Metrics: Develop KPIs to measure the effectiveness of L&D initiatives. Analyse feedback and performance data to continuously improve programs. Help with monthly MIS and training effectiveness, create dashboards with the complex available data. 7.Budget and Resource Management: Manage the L&D budget, ensuring cost-effective program delivery. Source and allocate resources for internal and external training initiatives. 8.Compliance and Best Practices: Ensure all training programs comply with legal and organizational requirements. Stay updated on industry trends and incorporate best practices into L&D efforts. Job Category: Admin Job Type: Full Time Job Location: mumbai Job Shift: Day Shift
Specialist HR (HRBP) - Pacific Group of Companies Specialist HR (HRBP) Eligibility : Graduate in Commerce / Post Graduate in commerce Experience : 8-12 Years Desired Skills Strong understanding of HR functions, including performance management, talent development, employee relations, and change management. Proficient in HRIS and data analysis with the ability to translate data insights into actionable strategies. Excellent interpersonal, negotiation, and conflict-resolution skills. Ability to work effectively with all levels of the organization and build strong, collaborative relationships Job Description Employee Engagement Activities: Design and implement engagement programs, Monitor, and analyze engagement metrics Corporate Social Responsibility (CSR): Plan and execute CSR initiatives, Promote, and integrate CSR values Recognition and Rewards (RnR): Develop and manage reward systems, Organize RnR events Festival Celebrations: Plan and organize festive events, Ensure inclusivity and cultural diversity Skip-Level Meetings: Facilitate meetings between employees and senior management, Address feedback and insights Induction & Onboarding: Design onboarding programs, Conduct new hire orientation and training Report and MIS: Prepare and analyze HR reports, Track, and report on key HR metrics Grievance Management: Handle and resolve employee grievances, Implement solutions, and ensure compliance Performance Management: Oversee performance appraisal processes, Provide guidance on performance improvement plans Compliance and Policy Management: Ensure adherence to employment laws and regulations, Update and communicate HR policies and procedures Employee Feedback and Surveys: Conduct regular employee surveys to gather feedback, Use survey results to drive improvements in HR practices Attrition Analysis: Track and analyze turnover rates and trends, Identify patterns, and causes of attrition through data analysis and exit interviews. Retention Strategies: Develop and implement strategies to improve employee retention, such as enhancing job satisfaction, career development opportunities, and competitive compensation packages. Address specific issues contributing to high attrition rates, such as poor management practices or lack of growth opportunities. Exit Data Utilization: Use data from exit interviews and employee surveys to drive strategic changes in HR practices and policies, Regularly review and update attrition management strategies based on new insights and evolving organizational needs Qualification: Bachelor s degree in human resources, Business Administration, or a related field; Master s degree or HR certification preferred Language Proficiency (If Any) : Well conversant in verbal and written English communication Required Certifications (If Any) : Excel Computer Proficiency & specifications : Sound knowledge of MS Office, mainly MS Excel and Outlook Job Category: Human Resource Job Type: Full Time Job Location: Ahmedabad Hyderabad mumbai Job Shift: Day Shift Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Manager Data Analytics 18 18 Aug / off / Department: Business Analytics / Transformation Reports To: AVP / Director F&A Transformation Role Summary: We are looking for a tech-savvy Data Analytics Manager to support Finance & Accounting operations with data-driven insights, performance dashboards, and automation initiatives. The ideal candidate will possess strong analytical capabilities and hands-on expertise in tools like Power BI, Smartsheet, and advanced MS Excel, with a passion for transforming complex data into actionable business intelligence. Key Responsibilities: Design, develop, and maintain interactive dashboards and reports using Power BI to support F&A processes such as P2P, O2C, R2R, and FP&A. Leverage Smartsheet , Excel, and other MS tools for workflow management, data consolidation, and project tracking across finance functions. Collaborate with F&A delivery teams to identify data gaps, automate reports, and support root cause analysis. Monitor performance metrics and develop visualizations to highlight trends, anomalies, and opportunities. Partner with transformation and digital teams to integrate analytics into process improvement and automation projects. Ensure data quality, governance, and compliance with internal and client-specific standards. Required Skills & Experience: 6 10 years of experience in data analytics roles within a Finance & Accounting or shared services/KPO environment. Expertise in Power BI , Smartsheet , Excel (advanced) , and MS Office 365 tools (Power Query, Power Pivot, etc.). Strong understanding of F&A operations (P2P, O2C, R2R, FP&A) and financial data structures. Experience with data storytelling and stakeholder communication. Ability to work cross-functionally and manage multiple priorities. Preferred Qualifications: Graduate/Postgraduate in Finance, Accounting, Business Analytics, or related field. Power BI or data analytics certification preferred. Exposure to automation tools (e.g., Alteryx, VBA, or RPA platforms) is an added advantage. Job Category: Finance & Accounting Job Type: Full Time Job Location: Ahmedabad Job Shift: Day Shift
10-15 years of experience in Finance & Accounting transformation in a BPM/KPO or shared services environment. Proven track record of delivering large-scale transformation and change programs across global clients. Strong understanding of US accounting standards, CPA practices, and small/medium business client dynamics. Ability to influence and collaborate with senior stakeholders across business, technology, and client teams Excellent communication, analytical thinking, and strategic problem-solving skills. Exposure to global service delivery models and cross-border client engagements Deep experience in: Lean Six Sigma (Green or Black Belt) RPA tools (UiPath, Automation Anywhere) F&A platforms (QuickBooks, Sage, Xero) BI/analytics (Power BI, Tableau) CRM/Engagement (Salesforce, Zoho) Job Description: Enterprise-Wide Transformation Strategy Develop and execute end-to-end transformation roadmaps across Finance & Accounting domains. Lead structured transformation programs aligned with business goals, client expectations, and growth objectives. Drive future-ready operating models focusing on efficiency, agility, and digital enablement. Digital & Intelligent Automation Collaborate with Digital COE and IT to embed automation (RPA), AI/ML, and advanced analytics into core delivery. Evaluate and deploy tools such as UiPath, Power BI, QBO, Sage, and Xero to streamline operations. Create business cases for digital investments and manage benefit realization. Operational Excellence & Process Optimization Champion Lean Six Sigma methodologies to improve quality, reduce cycle time, and enhance client satisfaction. Lead cross-functional Kaizen and reengineering initiatives that unlock efficiency and reduce total cost of operations. Institutionalize best practices and frameworks for continuous improvement. Stakeholder & Change Management Lead transformation governance forums with CXOs, service line leaders, and external clients. Manage organizational change by aligning people, processes, and technology. Drive high NPS/CSAT through a client-centric approach to service delivery redesign. Program & Performance Management Establish PMO frameworks, dashboards, and performance metrics to track progress, risks, and ROI. Conduct regular transformation reviews with business sponsors and operations leadership. Capability Building & Leadership Development Mentor and develop internal transformation talent; build a culture of innovation and accountability. Enable operations teams to adopt a digital-first, process-thinking mindset. Qualification CA, MBA (Finance) or equivalent master s degree. Language Proficiency (If Any ): Well conversant in verbal and written English communication Required Certifications (If Any): Certification in Project Management (PMP, Prince2) or Agile/Scaled Agile frameworks (SAFe). Computer Proficiency & specifications: Sound knowledge of MS Office, mainly MS Excel and Outlook Power BI Behavioral Competencies (ASK Framework): Error free and high accuracy expectation Desired Skills: 10 15 years of experience in Finance & Accounting transformation in a BPM/KPO or shared services environment. Proven track record of delivering large-scale transformation and change programs across global clients. Strong understanding of US accounting standards, CPA practices, and small/medium business client dynamics. Ability to influence and collaborate with senior stakeholders across business, technology, and client teams Excellent communication, analytical thinking, and strategic problem-solving skills. Exposure to global service delivery models and cross-border client engagements Deep experience in: Lean Six Sigma (Green or Black Belt) RPA tools (UiPath, Automation Anywhere) F&A platforms (QuickBooks, Sage, Xero) BI/analytics (Power BI, Tableau) CRM/Engagement (Salesforce, Zoho) Job Description: Enterprise-Wide Transformation Strategy Develop and execute end-to-end transformation roadmaps across Finance & Accounting domains. Lead structured transformation programs aligned with business goals, client expectations, and growth objectives. Drive future-ready operating models focusing on efficiency, agility, and digital enablement. Digital & Intelligent Automation Collaborate with Digital COE and IT to embed automation (RPA), AI/ML, and advanced analytics into core delivery. Evaluate and deploy tools such as UiPath, Power BI, QBO, Sage, and Xero to streamline operations. Create business cases for digital investments and manage benefit realization. Operational Excellence & Process Optimization Champion Lean Six Sigma methodologies to improve quality, reduce cycle time, and enhance client satisfaction. Lead cross-functional Kaizen and reengineering initiatives that unlock efficiency and reduce total cost of operations. Institutionalize best practices and frameworks for continuous improvement. Stakeholder & Change Management Lead transformation governance forums with CXOs, service line leaders, and external clients. Manage organizational change by aligning people, processes, and technology. Drive high NPS/CSAT through a client-centric approach to service delivery redesign. Program & Performance Management Establish PMO frameworks, dashboards, and performance metrics to track progress, risks, and ROI. Conduct regular transformation reviews with business sponsors and operations leadership. Capability Building & Leadership Development Mentor and develop internal transformation talent; build a culture of innovation and accountability. Enable operations teams to adopt a digital-first, process-thinking mindset. Qualification CA, MBA (Finance) or equivalent master s degree. Language Proficiency (If Any ): Well conversant in verbal and written English communication Required Certifications (If Any): Certification in Project Management (PMP, Prince2) or Agile/Scaled Agile frameworks (SAFe). Computer Proficiency & specifications: Sound knowledge of MS Office, mainly MS Excel and Outlook Power BI Behavioral Competencies (ASK Framework): Error free and high accuracy expectatio
Senior Manager Project Management - Pacific Group of Companies Senior Manager Project Management Desired Skills: 8 12 years of project management experience in shared services, KPO, BPO, or corporate transformation programs. PMP certification (mandatory) Familiarity with PMI frameworks and ability to apply Agile/Waterfall pragmatically. Exceptional PowerPoint and executive storytelling skills ability to translate complex status, risks, and options into clear recommendations Strong governance, documentation, and risk management capabilities. Excellent stakeholder influencing, negotiation, and communication skills. Structured problem solving, attention to detail, and ability to drive delivery in a matrixed environment Job Description Plan, execute, and finalize projects according to strict deadlines and within budget Define project scope, goals, and deliverables in collaboration with senior management and stakeholders Develop full-scale project plans and associated communications documents Coordinate with cross-functional teams to ensure project milestones are achieved Identify and manage project dependencies and critical path Track project milestones and deliverables Provide project status reports to stakeholders Conduct project post-mortems and create recommendations for future projects Qualification Bachelor s degree in Business, Operations, Finance, or related field (MBA preferred) Language Proficiency (If Any ): Well conversant in verbal and written English communication Required Certifications (If Any): Agile certification or Prince2 Computer Proficiency & specifications: Sound knowledge of MS Office, mainly MS Excel and Outlook Practical experience with Smartsheet, MS Project, Monday.com, or similar tools Behavioral Competencies (ASK Framework): Error free and high accuracy expectation Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Senior Manager Business Taxation - Pacific Group of Companies Senior Manager Business Taxation Desired Skills: Minimum 10 years of US tax experience, with at least 5 years in a managerial role overseeing a tax team. Strong knowledge of US tax laws (individual and business tax), including IRS regulations and state taxation. Familiarity with tax research tools (CCH, RIA Checkpoint) is advantageous. Strong leadership, communication, and interpersonal skills. Ability to work under pressure and manage multiple priorities effectively. Attention to detail and a client-focused approach. Job Description Lead, manage, and mentor a team of tax professionals, ensuring high-quality deliverables. Allocate resources, monitor team performance, and conduct regular reviews. Oversee the preparation and review of complex US tax returns (1040, 1120, 1065, etc.) for individuals and businesses. Provide US tax advisory services, including tax planning and strategy formulation. Ensure compliance with IRS regulations and address client-specific tax issues. Build and maintain strong relationships with US-based clients. Serve as the primary point of contact for high-value clients, coordinating with US offices as needed. Implement best practices and drive process improvements within the tax team. Identify automation opportunities to enhance efficiency. Mitigate tax risks by ensuring adherence to IRS and international tax regulations. Review tax filings to ensure compliance and accuracy Bachelor s degree in accounting, Finance, or a related field. Language Proficiency (If Any Required Certifications (If Any): Enrolled Agent (EA) certification preferred; CPA or other tax certifications will also be considered Computer Proficiency & specifications: Sound knowledge of MS Office, mainly MS Excel and Outlook Proficiency in tax software (e.g., Thomson Reuters, GoSystem) Behavioral Competencies (ASK Framework): Error free and high accuracy expectation Accounting and Audit Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Associate Vice President (US TAX) - Pacific Group of Companies Associate Vice President (US TAX) Experience 10+ Years About the Role: We are looking for a highly skilled Assistant Vice President (AVP) US Taxation to lead and manage the US taxation function. The ideal candidate will oversee the preparation and review of complex tax returns, provide strategic tax planning and advisory services, and ensure compliance with IRS and state regulations. This role requires leadership, expertise in tax laws, and the ability to manage a team to deliver high-quality services to clients. Key Responsibilities: Lead and manage a team of tax professionals, ensuring high-quality deliverables in tax compliance and advisory services. Oversee the preparation and review of complex US tax returns (1040, 1120, 1065, etc.) for individuals and businesses. Provide strategic US tax advisory services, including tax planning, risk management, and strategy formulation. Ensure compliance with IRS regulations and address specific tax issues for clients. Maintain strong relationships with US-based clients, serving as the primary point of contact. Collaborate with internal teams to ensure alignment with business objectives and client needs. Implement best practices within the tax team and drive process improvements to increase efficiency. Identify opportunities for tax automation to streamline processes and enhance accuracy. Mitigate tax risks by ensuring strict adherence to tax regulations, both domestic and international. Review and approve tax filings, ensuring accuracy, compliance, and timely submission. Oversee special projects, including tax audits, filings, and any regulatory changes impacting clients. Competency Requirements: Minimum 10 years of experience in US tax, with at least 5 years in a managerial role overseeing tax teams. Strong knowledge of US tax laws (individual and business taxes), including IRS regulations and state tax laws. Bachelor s degree in accounting, Finance, or a related field. Enrolled Agent (EA) preferred; CPA or other tax certifications will be considered. Proficiency in tax software (e.g., Thomson Reuters, GoSystem) and MS Office. Familiarity with tax research tools like CCH and RIA Checkpoint are advantageous. Strong leadership, communication, and interpersonal skills to manage a team and interact with clients. Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously. High attention to detail with a focus on accuracy and compliance. Preferred Industry: KPO Job Category: Accounting and Audit Job Type: Full Time Job Location: Hyderabad Job Shift: Day Shift Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Senior Manager Individual Taxation - Pacific Group of Companies Senior Manager Individual Taxation Experience Required: 10+ Years in US Individual Taxation, including 3+ years in a senior review or leadership role About the Role: We are looking for a highly experienced and detail-oriented Senior Manager Individual Taxation to serve as the Single Point of Contact (SPOC) for one of our key clients. This leadership role is critical in setting up and managing a specialized tax team ensuring timely and accurate delivery of individual tax return filings (primarily 1040s) in alignment with quality and process standards. The ideal candidate will have exceptional skills in tax return review, team building, and client communication, with the flexibility to travel to the USA or Japan if required. Alternatively, the Senior Manager may visit India for training and onboarding. Long-term success in this role will be defined by quality outcomes, process ownership, and continuity of team delivery throughout the US tax season. Key Responsibilities: Client Leadership & SPOC Role: Act as the single, senior-most point of contact for client, managing all communication and workflow alignment. Build strong working relationships with senior leadership and manage expectations around deliverables, deadlines, and quality. Coordinate onboarding, meetings, and performance evaluations as required. Tax Review & Compliance: Lead the review of complex US Individual Tax Returns (Form 1040), ensuring accuracy, compliance, and timely delivery. Establish quality benchmarks and ensure all returns meet client-specific norms and IRS regulations. Review sample cases during the evaluation phase to demonstrate review proficiency. Team Setup & Management: Set up a dedicated individual tax team to serve Client needs. Hire, train, and supervise two seasonal resources Ensure team continuity by having the same resources return each tax season, and lead offseason training and development. GO System Expertise & Training: Develop expertise in the GO System tax software to independently train the team. Maintain year-round readiness and ensure minimal reliance on Clients for software training. Manage internal documentation, workflows, and SOPs for GO System use and return preparation. Travel & Training Coordination: Be available to travel to the USA or Japan for client onboarding, training, or key meetings when necessary. Alternatively, coordinate with the Sr. Manager s visit to India and ensure successful training and knowledge transfer. Organize and lead training sessions for seasonal team members in the off-season. Competency Requirements: Deep expertise in US Individual Taxation (Form 1040) with at least 10 years of experience in the domain. Proven track record in reviewing complex tax returns and leading tax compliance projects. Strong client communication and leadership skills; experience as a SPOC or client-facing lead is highly preferred. Ability to build and lead high-performing tax teams and manage workflow across geographies. Knowledge of the GO System tax software is essential (or demonstrated ability to learn and train others on it). Highly accountable, organized, and capable of handling peak season pressures and client audits. Willingness to travel internationally and work flexible hours during the busy season. Preferred Qualifications: Bachelor s or master s degree in accounting, Finance, or related field Enrolled Agent (EA) preferred Familiarity with IRS regulations, client-facing tax review processes, and cloud-based tax platforms Prior experience working with US-based CPA firms or tax outsourcing clients Job Category: Accounting and Audit Job Type: Full Time Job Location: Hyderabad Job Shift: Day Shift Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *
Job Description Client Management & Relationship Leadership Serve as the primary point of contact for high-value U.S.-based CPA clients. Own client escalations, ensuring root-cause resolution and proactive follow-ups. Conduct regular performance reviews, status calls, and strategic planning sessions with clients. Align delivery and team strategy to evolving client needs and regulatory expectations. Operational Leadership Lead and optimize daily operations across accounting, tax, and audit functions. Drive performance management via KPIs, SLAs, and quality benchmarks. Maintain adherence to U.S. GAAP, IRS compliance, and auditing standards. Standardize and scale delivery processes using automation, RPA, and lean principles. Team Management Lead, mentor, and retain a team of 200+ professionals, including managers and team leads. Build leadership bench strength and succession planning strategies. Implement robust performance management, training, and upskilling frameworks. Foster a culture of accountability, innovation, and high performance. Technology & Transformation Initiatives Champion the adoption of new technologies and tools to modernize service delivery and enhance productivity. Collaborate with internal stakeholders to support digital transformation and automation projects. Stay ahead of industry trends (e.g., AI in accounting, client portals, cloud platforms) and integrate best practices into operations. Leverage data and analytics to improve visibility, forecasting, and decision-making. Executive Leadership & Reporting Provide strategic insights and updates to the SVP and executive leadership team. Participate in quarterly business reviews and support cross-functional initiatives. Contribute to strategic planning, budgeting, and growth initiatives. Qualification Bachelor s degree in accounting, Finance, or a related field. CPA, EA, or MBA preferred Language Proficiency (If Any ): Well conversant in verbal and written English communication Required Certifications (If Any): Process improvement certifications (e.g., Six Sigma, Lean) are a plus Computer Proficiency & specifications: Sound knowledge of MS Office, mainly MS Excel and Outlook Familiarity with software such as QuickBooks, Xero, CCH Axcess, UltraTax, Lacerte, CaseWare, etc Behavioral Competencies (ASK Framework): Error free and high accuracy expectation Job Category: Accounting and Audit Job Type: Full Time Job Location: Ahmedabad Job Shift: Day Shift