We are looking for a confident and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling inbound inquiries, and converting leads into potential clients. This role requires strong communication skills and a passion for delivering excellent customer service. Key Responsibilities: Make outbound calls to prospective clients for visa, study abroad, or immigration services. Explain services and processes clearly and confidently over the phone. Follow up with interested leads and maintain regular communication. Handle inbound calls, respond to queries, and provide appropriate information. Maintain and update the customer database with accurate information. Schedule appointments for counselors or managers when required. Meet daily/weekly/monthly call and conversion targets. Coordinate with the sales or counseling team for smooth client handling. Ensure high levels of professionalism and courtesy in all client interactions. Requirements: Minimum 12th pass; a bachelor’s degree is preferred. 0–2 years of experience in telecalling or a customer support role. Excellent verbal communication skills in Hindi, Punjabi, and English. Basic computer knowledge (MS Office, CRM usage). Positive attitude, self-motivated, and target-oriented. Prior experience in the immigration, education, or travel sector will be an advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Punjabi (Required) Work Location: In person

Job Description: We are seeking a proactive and experienced Assistant Manager to join our dynamic team. The ideal candidate will support daily operations, manage team performance, and ensure customer satisfaction while assisting in the strategic planning and implementation of company goals. Key Responsibilities: Support the Manager in supervising daily office operations and staff performance. Assist with planning, organizing, and implementing internal processes and client service strategies. Ensure smooth communication between departments and with clients. Monitor employee productivity and provide performance feedback. Handle client escalations and ensure timely resolution of queries. Maintain records, reports, and documentation accurately and confidentially. Coordinate with team leaders for training and onboarding of new hires. Ensure adherence to company policies and compliance guidelines. Generate performance and activity reports for senior management. Represent the organization professionally during client meetings and external engagements. Requirements: Bachelor’s degree in Business Administration, Management, or a related field. Proven experience (2+ years) in team leadership, office operations, or client servicing. Excellent communication, organizational, and interpersonal skills. Strong problem-solving skills and a proactive approach to work. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to multitask and work under pressure. Experience in the immigration or education consultancy sector is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹250,000.00 per year Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person

We are looking for a confident and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling inbound inquiries, and converting leads into potential clients. This role requires strong communication skills and a passion for delivering excellent customer service. Key Responsibilities: Make outbound calls to prospective clients for visa, study abroad, or immigration services. Explain services and processes clearly and confidently over the phone. Follow up with interested leads and maintain regular communication. Handle inbound calls, respond to queries, and provide appropriate information. Maintain and update the customer database with accurate information. Schedule appointments for counselors or managers when required. Meet daily/weekly/monthly call and conversion targets. Coordinate with the sales or counseling team for smooth client handling. Ensure high levels of professionalism and courtesy in all client interactions. Requirements: Minimum 12th pass; a bachelor’s degree is preferred. 0–2 years of experience in telecalling or a customer support role. Excellent verbal communication skills in Hindi, Punjabi, and English. Basic computer knowledge (MS Office, CRM usage). Positive attitude, self-motivated, and target-oriented. Prior experience in the immigration, education, or travel sector will be an advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Education: Higher Secondary(12th Pass) (Required) Language: Hindi (Required) English (Required) Punjabi (Required) Work Location: In person

Job Description: We are seeking a proactive and experienced Assistant Manager to join our dynamic team. The ideal candidate will support daily operations, manage team performance, and ensure customer satisfaction while assisting in the strategic planning and implementation of company goals. Key Responsibilities: Support the Manager in supervising daily office operations and staff performance. Assist with planning, organizing, and implementing internal processes and client service strategies. Ensure smooth communication between departments and with clients. Monitor employee productivity and provide performance feedback. Handle client escalations and ensure timely resolution of queries. Maintain records, reports, and documentation accurately and confidentially. Coordinate with team leaders for training and onboarding of new hires. Ensure adherence to company policies and compliance guidelines. Generate performance and activity reports for senior management. Represent the organization professionally during client meetings and external engagements. Requirements: Bachelor’s degree in Business Administration, Management, or a related field. Proven experience (2+ years) in team leadership, office operations, or client servicing. Excellent communication, organizational, and interpersonal skills. Strong problem-solving skills and a proactive approach to work. Proficiency in MS Office (Word, Excel, PowerPoint). Ability to multitask and work under pressure. Experience in the immigration or education consultancy sector is a plus. Job Types: Full-time, Permanent, Fresher Pay: ₹200,000.00 - ₹250,000.00 per year Benefits: Cell phone reimbursement Supplemental Pay: Commission pay Performance bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person