Responsibilities: Work with continental cuisine sauces, egg cookery, proteins, and plating. Handle line service and prep for breakfast, lunch, and dinner menu. Execute an established menu recently developed.
Role & responsibilities You will be responsible for delivering exceptional F & B service to guests by promptly attending to their needs, providing product knowledge, and ensuring a warm and welcoming environment. The role requires enthusiasm, teamwork, attention to detail, and an unyielding commitment to guest satisfaction. Greet customers with warmth, professionalism, and a positive attitude. Present menus, answer questions, and make knowledgeable recommendations. Accurately take customer orders and input them into the POS system. Ensure timely service of food and beverages to the correct table or customer. Maintain cleanliness and hygiene of tables, service areas, and workstations. Follow all health, hygiene, and safety protocols as per company policy. Collaborate effectively with kitchen and barista teams to ensure smooth operations. Upsell menu items and promote ongoing offers or featured products. Address and resolve customer feedback or concerns with empathy and tact. Ensure all bills are correctly processed and payments received promptly. Refill condiments, stock supplies, and replenish inventory as needed. Report any equipment malfunctions or maintenance issues to the supervisor. Adhere to the grooming standards and uniform policy of the coffeeshop. Participate in pre-shift briefings, training sessions, and team meetings.