1 Outofwarranty Service Jobs

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Petra Infoserv Pvt. Ltd. logo
Branch Manager Petra Infoserv Pvt. Ltd.

3.0 - 7.0 years

0 Lacs

malappuram, kerala

On-site

As the Service Operations Manager at the branch, your role involves overseeing the service operations for Acer and HP brands. Your responsibilities include: - Managing both warranty and out-of-warranty service processes for Acer and HP, ensuring compliance with brand-specific policies and documentation requirements. - Coordinating the allocation of daily service calls to field engineers based on skill set, availability, and location. - Participating in Acer and HP review meetings, providing updates on open calls, service performance, and improvement actions. - Providing technical support to engineers for fault diagnosis, escalation handling, and part compatibility verification. - Tracking an...

Posted 1 week ago

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