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2.0 - 6.0 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Hiring for Technical support Chat support Non voice Qualification : Any Degree Salary : 4 to 6lpa experience : 2 yrs to 5 yrs Good communication skills Immedaite joiners Rotational shifts and offs Contact : HR Thanu 7975651895 location : Hyd
Posted 1 month ago
0.0 - 1.0 years
0 - 0 Lacs
Chennai
Work from Office
We are hiring Interns for the IT Support position. Position: IT Support Intern Duration: 3months with Stipened(Will convert full time employee based on Performance) Interested can drop your profile to saravanan@jmangroup.com with the below details. Interested to work as Intern(YES/NO): Current Location:
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . AREESHA-9628372763 VANSHIKA-9628373762 SIYA-7565006262 DIVYA-9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Pune, Bengaluru
Work from Office
Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE :- Upto Rs 4 LPA -- FOR 1+ Years of Exp Upto Rs 6 LPA -- FOR 2+ Years of Exp FRESHERS -- SALARY RS 2.77 LPA Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize downtime and disruptions for clients. Ticketing System Management: Create, manage, and track service requests or incidents in the ticketing system, ensuring timely responses and resolutions. Customer Support: Provide first-line support for clients or end-users through multiple channels (phone, email, chat), ensuring accurate solutions and professional service. Problem Diagnosis: Identify the root cause of issues reported by customers and provide effective solutions or escalate to higher-level support teams when necessary. Service Level Agreement (SLA) Compliance: Ensure all service requests are handled within agreed-upon SLAs, maintaining response and resolution times. Knowledge Management: Maintain and update knowledge base articles, troubleshooting guides, and FAQs to assist both customers and agents in resolving common issues. Escalation Management: Escalate unresolved or complex issues to the appropriate tier of support or specialized teams, ensuring efficient issue resolution. Monitoring and Reporting: Monitor system performance, incident trends, and ticket progress, and generate reports for continuous service improvement. Customer Satisfaction Focus: Ensure positive customer experiences by resolving queries efficiently and providing quality service at all stages of the support process. Service Continuity: Actively participate in activities ensuring consistent service availability and quick recovery from service disruptions or outages. Mandatory Language Skill: Prior SD experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Bangalore or Pune because this profile is available for these two locations. DM / WA / CALL ---Schedule your interview kindly call or drop your resume on the given numbers AND write - PUNE SD OR BANGLORE SD WITH YOUR RESUME . FAREHA 8528371817 LAIBA 7317049319 AREESHA-9628372763 VANSHIKA-9628373762 SIYA-7565006262 DIVYA-9821182650 KVC CONSULTANTS LTD NO PLACEMENT CHARGES
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:20k-22K Shifts :Rotational Virtual interview Call or whatsapp manya @8105833817/ 6364822002 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
0.0 - 3.0 years
3 - 3 Lacs
Bangalore/ Bengaluru
Work from Office
We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 22k Shifts :Rotational Virtual interview Call or whatsapp manya @6364803282 / 9606523804 /6364822002 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com
Posted 1 month ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Assist in troubleshooting hardware, software, and network issues. Provide technical support to users and ensure smooth IT operations under supervision. Should have basic knowledge about hardware and networking, Required Candidate profile Any graduates who passed out from 2017 to 2024 can apply. Eagerness to learn, good communication, and problem-solving skills. Only Male freshers are eligible.
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Guwahati
Work from Office
Client : Pharma Industry End User Support (EUS) Outlook configuration Anti Virus DLP ,Group Policy, Data security Software troubleshooting Application Support Windows Installation Local of Guwahati is preferred.
Posted 1 month ago
1.0 - 3.0 years
1 - 3 Lacs
Chennai
Work from Office
Designation: Desktop Support Engineer Job Code: JD2208400 No. of vacancies: 1 Location: Chennai (Guindy) Job Summary Configuring and Troubleshooting Windows 7 & 10, offer Remote-Assistance to Client computers. Knowledge in Installing, Upgrading and Deploying Windows Server 2012 and Services. Excellent problem-solving skills, effective communication skills and strong understanding Skills. Knowledge in Windows Active Directory, DHCP, DNS, , TCP/IP File and Print Services. Knowledge in troubleshooting network connectivity, Network printers and User access issues. Excellent ability to handle significant workload with experience in managing multiple projects. Experience in Outlook configuration and troubleshooting issues. Experience in printer installation and configuration. Configuration and Maintenance Router sand switches. Maintaining and configuration of printers via Lan & Server ,Troubleshooting printer issues. Maintaining and Accessing Remote User system and Troubleshooting. Responsibilities and Duties Desktop Support Desktop Engineering Network Support, LAN and WAN, TCP/IP Troubleshooting Minimum 1 to 2 years of exp is required (for exp candidate) Oral and Written Communication skills must be very good Qualifications and Skills Any MCSE or CCNA / Hardworking or networking (preferable) Only immediate joiner will be considered
Posted 1 month ago
0.0 years
1 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
Senior Advisor Technical Support Pune Only Graduates Can Apply NOTE - Looing Only For Immediate Joiner Must Have 1+ Yrs of Exp as a Technical Support on Papers (Mandate) LOOKING ONLY FOR IMMEDIATE JOINERS 1 Yr of International BPO On Papers (Mandate) CTC Up to 8 LPA( Depending Upon Last 25 % - 35 % Hike ) Top Most MNC in PUNE Opportunity to work in a fast-paced, international work environment Excellent communication skills in English (both verbal and written) Willingness to work in rotational shifts and on rotational offs Interested in Joining? Call HR Ankita : +91 8840819455 Email: ankita2.jobfinder@gmail.com Please share this opportunity with friends who are actively looking for jobs!
Posted 1 month ago
2.0 - 5.0 years
3 - 3 Lacs
Bharuch
Work from Office
Roles & Responsibilities: Outlook Configuration Office 365 Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10 Troubleshooting Network connectivity in a LAN/WAN environment. Install, configure & maintain network services, equipment and devices. Printer Installation and Troubleshooting of both local and network printers. Hands-on experience in MS-Outlook configuration & Troubleshooting. Malware/Computer virus remediation by Antivirus installation and patch updates implementation. Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern. Providing End user support in order to facilitate operational flow. Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop. Involved in maintaining and resolving tickets as per the SLA. Adding clients to Domain and resolving related issues. If interested, please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current CTC: Expected CTC: Notice Period: Current Location:
Posted 1 month ago
1.0 - 3.0 years
0 - 2 Lacs
Chennai
Work from Office
Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Only Male candidates can apply Only immediate joiners can apply
Posted 1 month ago
1.0 - 4.0 years
0 - 3 Lacs
Gurugram
Work from Office
Desktop Support Engineer
Posted 1 month ago
2.0 - 5.0 years
3 - 5 Lacs
Mumbai
Work from Office
Roles and Responsibilities Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot network connectivity issues and perform basic networking tasks such as configuring firewalls and routers. Assist in installing Windows operating systems on new devices and perform routine maintenance tasks like updating drivers and firmware. Collaborate with team members to resolve complex technical issues that require escalation. Desired Candidate Profile 2-5 years of experience in IT support or related field (desktop administration). B.Tech/B.E. degree from a recognized university in any specialization. Strong knowledge of desktop support principles, including hardware installation, configuration, and troubleshooting. Proficiency in installing Windows operating systems and performing routine maintenance tasks. Experience with Outlook configuration setup.
Posted 1 month ago
0.0 - 1.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Job description Hiring for - Service Desk (Technical Support || International voice) Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software.Should Aware of PC/Laptop troubleshooting Both Hardware & Software.- Knowledge of networking and support, VPN, Active Directory. Qualifications Freshers and Experience both are eligible Freshers with only Excellent communication skills are preferred Experience with Min 6months-5yrs of exp into Technical support for voice are preferred Should have Excellent Communication Skills with Good Technical Knowledge Only Immediate joiners are preferred Work from Office/ Rotational night Shift/5 days working & 2 weekoff/ Both side Transportation Provided Interested candidates can walkin directly to Tech Mahindra Bahadurpally(HYD) location for F2F interview from 9/6/25 to 13/6/25 Timings: 11am-2pm (For location please find it in Google) Note: Candidates should carry their Resume and Aadhar card with them and please do mention the name Aniketh on top of your resume while coming HR : ANIKETH Role: Technical Support - Voice / BlendedIndustry Type: IT Services & ConsultingDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not RequiredKey SkillsSkills highlighted with are preferred keyskillsService DeskTechnical SupportTechnical Voice ProcessOutlook ConfigurationWANRemote SupportVPN ConfigurationTroubleshootingLAN Networking About companyTech MahindraCompany InfoAddress:WEBSurvey No. 62/1A, Part B, Tech Mahindra Technology Centre, Special Economic Zone, Dundigal Municipality, Bahadurpally , District : Medchal -Malkajgiri, Hyderabad - 500043 (Telangana)Beware of imposters!Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable FeeRead moreServices you might be interested inKnow moreResume DisplayIncrease your profile visibility to recruiters upto 3 times Get a Featured Profile, Stand out and get noticed in recruiter eyes.
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Kolkata
Remote
NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Remote
NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Remote
NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Pune
Remote
NO CAREER GAPS Excellent Spoken English 3 - 5 yrs Exp in Desktop Support + AD + O365 Admin Night Shift Active Directory Office 365 Admin Center SCCM, RMM Tools Windows Active Directory Outlook, VPN WApp CV: 888-464-3032 Call: 022-4614-1600 Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600
Posted 1 month ago
1.0 - 6.0 years
0 - 2 Lacs
Mumbai, Navi Mumbai
Work from Office
We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Mumbai (Chembur) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 1 month ago
1.0 - 6.0 years
0 - 2 Lacs
Navi Mumbai
Work from Office
We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 1 to 4 Yrs Job Location: Navi Mumbai (Juinagar) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole
Posted 1 month ago
0.0 - 1.0 years
0 - 2 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
Good Communication And Technical Skill Any Graduate 6 month to 1 years Exp
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Thane
Work from Office
Job Title: Technical Support Engineer & Desktop Support Job Summary: We are hiring a skilled Technical Support Engineer with expertise in desktop support, switches, and servers. The ideal candidate will be responsible for providing end-user support, troubleshooting hardware/software issues, and managing desktop systems. Additionally, the role includes ensuring compliance with audit points related to IT systems, network infrastructure, and security protocols. Key Responsibilities: Provide technical support for desktop systems, hardware, software, and Network peripherals. Troubleshoot and resolve issues related to network switches, servers, and IT infrastructure. Install, configure, and maintain operating systems (Windows/macOS) and software. Manage and support server environments and network configurations. Perform regular system maintenance, updates, and security patches. Ensure compliance with internal and external audit requirements related to IT systems and infrastructure. Respond to and resolve support tickets, ensuring timely issue resolution. Collaborate with IT teams to resolve complex infrastructure and connectivity problems. Maintain accurate documentation for audit purposes, including system configurations, changes, and support activities. Qualifications: 2+ years of experience in technical support and desktop support. Hands-on experience with switches, servers, and network configurations. Proficient in Windows OS, macOS, and troubleshooting hardware/software. Strong knowledge of networking concepts, server management, and IT security. Experience with audit point compliance and knowledge of security protocols. IT certifications (CompTIA Network+, MCSA, etc.) are a plus. Excellent problem-solving, communication, and organizational skills. Preference: - Near By in Thane Office who is easily available for Support.
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Pimpri-Chinchwad, Chakan,Pune
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Perform routine maintenance tasks such as updating software, running virus scans, and backups. Troubleshoot network connectivity issues using basic knowledge of networking concepts. Collaborate with team members to resolve complex technical problems. Desired Candidate Profile 0-2 years of experience in desktop support or related field (freshers can apply). Diploma in Computers or equivalent qualification required; ITI certification preferred. Strong understanding of PC assembling, OS installation, hardware troubleshooting, printer troubleshooting, Outlook configuration, and basic networking skills.
Posted 1 month ago
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