Job Description: We are seeking a skilled and dedicated CCTV Technician cum Support Executive to join our growing team in New Zealand. This is an exciting opportunity for a technical professional who is passionate about security systems and delivering exceptional customer service. About the Role: As a CCTV Technician and Support Executive, you will be responsible for the installation, maintenance, and troubleshooting of CCTV surveillance systems while providing ongoing technical support to our valued clients. This onsite role requires a hands-on approach and excellent problem-solving abilities. Key Responsibilities: Install, configure, and commission CCTV systems including IP cameras, analog cameras, DVRs, NVRs, and video management software Conduct site surveys and assess security requirements for new installations Perform routine maintenance, diagnostics, and system health checks Troubleshoot and resolve technical issues with surveillance equipment and network connectivity Configure network settings, port forwarding, and remote access for CCTV systems Provide technical support to clients via phone, email, and onsite visits Train end-users on system operation and basic troubleshooting procedures Maintain accurate records of installations, service calls, and maintenance activities Collaborate with the technical team to ensure timely project completion Stay updated with the latest security technology and industry best practices Respond to emergency service calls and provide after-hours support when required Required Skills & Qualifications: Proven experience in CCTV installation and maintenance (minimum 2-3 years preferred) Strong knowledge of IP and analog camera systems, NVRs, DVRs, and VMS platforms Understanding of networking fundamentals (TCP/IP, subnetting, VLANs, switches, routers) Proficiency in cable installation, crimping, and structured cabling Excellent troubleshooting and diagnostic skills Strong customer service orientation with professional communication skills Ability to work independently and manage multiple tasks efficiently Valid New Zealand driver's license Physical fitness to lift equipment, work at heights, and work in various weather conditions Eligibility to work in New Zealand Desirable Qualifications: Relevant technical certifications in security systems or IT networking Experience with access control systems, alarm systems, or intercom systems Knowledge of Hikvision, Dahua, Axis, or other major CCTV brands Understanding of cybersecurity principles for surveillance systems Experience with PoE (Power over Ethernet) systems What We Offer: Competitive salary package commensurate with experience Company vehicle or vehicle allowance Tools and equipment provided Ongoing training and professional development opportunities Supportive and collaborative work environment Career advancement opportunities Work-life balance with structured schedules Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Description: We are seeking a skilled and dedicated CCTV Technician cum Support Executive to join our growing team in New Zealand. This is an exciting opportunity for a technical professional who is passionate about security systems and delivering exceptional customer service. About the Role: As a CCTV Technician and Support Executive, you will be responsible for the installation, maintenance, and troubleshooting of CCTV surveillance systems while providing ongoing technical support to our valued clients. This onsite role requires a hands-on approach and excellent problem-solving abilities. Key Responsibilities: Install, configure, and commission CCTV systems including IP cameras, analog cameras, DVRs, NVRs, and video management software Conduct site surveys and assess security requirements for new installations Perform routine maintenance, diagnostics, and system health checks Troubleshoot and resolve technical issues with surveillance equipment and network connectivity Configure network settings, port forwarding, and remote access for CCTV systems Provide technical support to clients via phone, email, and onsite visits Train end-users on system operation and basic troubleshooting procedures Maintain accurate records of installations, service calls, and maintenance activities Collaborate with the technical team to ensure timely project completion Stay updated with the latest security technology and industry best practices Respond to emergency service calls and provide after-hours support when required Required Skills & Qualifications: Proven experience in CCTV installation and maintenance (minimum 2-3 years preferred) Strong knowledge of IP and analog camera systems, NVRs, DVRs, and VMS platforms Understanding of networking fundamentals (TCP/IP, subnetting, VLANs, switches, routers) Proficiency in cable installation, crimping, and structured cabling Excellent troubleshooting and diagnostic skills Strong customer service orientation with professional communication skills Ability to work independently and manage multiple tasks efficiently Valid New Zealand driver's license Physical fitness to lift equipment, work at heights, and work in various weather conditions Eligibility to work in New Zealand Desirable Qualifications: Relevant technical certifications in security systems or IT networking Experience with access control systems, alarm systems, or intercom systems Knowledge of Hikvision, Dahua, Axis, or other major CCTV brands Understanding of cybersecurity principles for surveillance systems Experience with PoE (Power over Ethernet) systems What We Offer: Competitive salary package commensurate with experience Company vehicle or vehicle allowance Tools and equipment provided Ongoing training and professional development opportunities Supportive and collaborative work environment Career advancement opportunities Work-life balance with structured schedules Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Description: Tech Support Executive - SIPO We are seeking a skilled and dedicated Tech Support Executive to join our team at SIPO, a comprehensive POS and restaurant management platform. This is an excellent opportunity for a technical professional who is passionate about hospitality technology and delivering exceptional remote customer support. About the Role: As a Tech Support Executive at SIPO, you will provide remote technical assistance to our restaurant and hospitality clients, helping them with system installations, configuration, and ongoing support via phone calls, AnyDesk, and other remote tools. This role requires excellent communication skills, technical expertise, and a customer-first approach. Key Responsibilities: Guide clients through remote installation and setup of SIPO modules (POS, KDS, Online Ordering, Admin Panel, Self-Service Kiosks) Provide remote technical support via phone, AnyDesk, email, and chat Troubleshoot and resolve technical issues with SIPO applications and integrations Assist clients with system configuration, settings adjustments, and customization Help configure network settings, remote access, and cloud connectivity for SIPO systems Train end-users on system operation, features, and best practices through remote sessions Debug software issues and coordinate with the development team when necessary Document support tickets, resolutions, and maintain knowledge base articles Assist with database queries, report generation, and data management tasks Handle client escalations professionally and ensure timely resolution Provide guidance on hardware compatibility (printers, payment terminals, tablets, etc.) Stay updated with SIPO platform updates and new features Required Skills & Qualifications: Proven experience in technical support or helpdesk roles (minimum 1-2 years) Strong understanding of POS systems, restaurant operations, or hospitality software Proficiency with remote support tools (AnyDesk, TeamViewer, etc.) Basic knowledge of databases (MySQL/SQL queries) Understanding of networking fundamentals (local networks, port forwarding, IP configuration) Familiarity with Windows and Android operating systems Excellent troubleshooting and problem-solving abilities Strong verbal and written communication skills in English Patient and customer-oriented approach Ability to work independently and handle multiple support tickets simultaneously Comfortable working in shifts to provide extended support hours Basic understanding of server environments and cloud platforms Desirable Qualifications: Experience with Laravel-based applications or web technologies Knowledge of Flutter mobile applications Familiarity with Firebase, payment gateway integrations Experience with POS hardware (thermal printers, cash drawers, barcode scanners) Understanding of multi-location business operations Previous experience in the hospitality or F&B industry Technical degree/diploma in Computer Science or IT What We Offer: Competitive salary package based on experience Work-from-home/hybrid work options Comprehensive training on SIPO platform Direct collaboration with the development team Career growth opportunities within a growing tech company Supportive team environment Professional development and upskilling opportunities Performance-based incentives Work Details: Location: Trivandrum (Work from office/Hybrid options available) Type: Full-time Work Hours: Flexible shifts to provide extended support coverage Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Strong knowledge of android sdk Hands on experience in flutter/react-native Familiarity with restfull API Collaborate with cross functional teams to define, design and ship new features Stay upto date with new technology trends Provicient understanding of code versioning tools eg:git 0-1 year experience in mobile technology Job Type: Full-time Pay: ₹60,000.00 - ₹85,000.00 per month Benefits: Health insurance Experience: Flutter: 7 years (Required) Work Location: Remote
Role Overview: You will be joining SIPO as a Tech Support Executive, where your primary responsibility will be to provide remote technical assistance to restaurant and hospitality clients. This role requires excellent communication skills, technical expertise, and a customer-first approach. Key Responsibilities: - Guide clients through remote installation and setup of various SIPO modules such as POS, KDS, Online Ordering, Admin Panel, and Self-Service Kiosks - Provide remote technical support via phone, AnyDesk, email, and chat - Troubleshoot and resolve technical issues related to SIPO applications and integrations - Assist clients with system configuration, settings adjustments, and customization - Help in configuring network settings, remote access, and cloud connectivity for SIPO systems - Conduct training sessions for end-users on system operation, features, and best practices - Debug software issues and collaborate with the development team when necessary - Document support tickets, resolutions, and maintain knowledge base articles - Assist with database queries, report generation, and data management tasks - Handle client escalations professionally and ensure timely resolution - Stay updated with SIPO platform updates and new features Qualifications Required: - Minimum 1-2 years of proven experience in technical support or helpdesk roles - Strong understanding of POS systems, restaurant operations, or hospitality software - Proficiency with remote support tools like AnyDesk, TeamViewer, etc. - Basic knowledge of databases, specifically MySQL/SQL queries - Understanding of networking fundamentals including local networks, port forwarding, and IP configuration - Familiarity with Windows and Android operating systems - Excellent troubleshooting and problem-solving abilities - Strong verbal and written communication skills in English - Patient and customer-oriented approach - Ability to work independently and handle multiple support tickets simultaneously - Willingness to work in shifts to provide extended support hours - Basic understanding of server environments and cloud platforms Additional Company Details: You will be based in Trivandrum and have the option to work from the office or choose hybrid work arrangements. The job offers competitive salary packages, comprehensive training on the SIPO platform, and various opportunities for career growth within a dynamic tech company. You will also benefit from a supportive team environment, professional development initiatives, and performance-based incentives.,