We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction. Your responsibilities: Install, configure, monitor & maintain computer applications & networks Configure operating systems. Prioritize and manage the workflow along with resolving issues related to the network Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion Design computer systems to meet requirements of the organization or clients. Possess the ability to learn and work on changing and emerging technologies. First point of contact for clients for issues concerning their computer systems and equipment. Keep track of user’s system issues until they are resolved by adhering to the agreed timelines. Resolve complex problems, interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals. Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments. Provide accurate feedback to customers promptly. Ensure proper logging of all issues. Follow up with clients to make sure their computer systems are functioning properly after troubleshooting. Document technical knowledge in the knowledge database. Train people on how to use different types of systems. Monitor daily performance of technical systems. Help organizations deploy new software or hardware systems. Skill sets/Experience we require: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal BS degree in Information Technology, Computer Science or relevant field Pedigree: Bachelors/Masters in Computer Science, Software Engineering, Information Technology or any other related discipline Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
We are looking for a technical support engineer who can provide enterprise-level support to customers. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the clients’ satisfaction. Your responsibilities: Install, configure, monitor & maintain computer applications & networks Configure operating systems. Prioritize and manage the workflow along with resolving issues related to the network Diagnose, troubleshoot, and resolve issues by questioning customers about the issues they are facing in a detailed fashion Design computer systems to meet requirements of the organization or clients. Possess the ability to learn and work on changing and emerging technologies. First point of contact for clients for issues concerning their computer systems and equipment. Keep track of user’s system issues until they are resolved by adhering to the agreed timelines. Resolve complex problems, interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals. Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments. Provide accurate feedback to customers promptly. Ensure proper logging of all issues. Follow up with clients to make sure their computer systems are functioning properly after troubleshooting. Document technical knowledge in the knowledge database. Train people on how to use different types of systems. Monitor daily performance of technical systems. Help organizations deploy new software or hardware systems. Skill sets/Experience we require: Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role Hands-on experience with Windows/Linux/Mac OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software (eg. Zendesk) Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal BS degree in Information Technology, Computer Science or relevant field Pedigree: Bachelors/Masters in Computer Science, Software Engineering, Information Technology or any other related discipline Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
The role of a HR manager is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role Your responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Prepares employees for assignments by establishing and conducting orientation and training programs. Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Skill sets/Experience we require: Proven working experience as HR manager or other HR executive People oriented and results driven Demonstrable experience with human resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Pedigree: Bachelor’s degree or equivalent certifications in Human Resources or Organization Development Active participation in HR communities like HRMS/NHRD
The role of a HR manager is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role Your responsibilities: Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Manage the recruitment and selection process Prepares employees for assignments by establishing and conducting orientation and training programs. Support current and future business needs through the development, engagement, motivation and preservation of human capital Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Oversee and manage a performance appraisal system that drives high performance Maintain pay plan and benefits program Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Ensure legal compliance throughout human resource management Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Skill sets/Experience we require: Proven working experience as HR manager or other HR executive People oriented and results driven Demonstrable experience with human resources metrics Knowledge of HR systems and databases Ability to architect strategy along with leadership skills Excellent active listening, negotiation and presentation skills Competence to build and effectively manage interpersonal relationships at all levels of the company In-depth knowledge of labor law and HR best practices Pedigree: Bachelor’s degree or equivalent certifications in Human Resources or Organization Development Active participation in HR communities like HRMS/NHRD
We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon. Your responsibilities as an Engineer: Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code. Prepares and installs solutions by determining and designing system specifications, standards, and programming. Improves operations by conducting systems analysis; recommending changes in policies and procedures. Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products. Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment Participate in educational opportunities & read professional publications; Protects operations by keeping information confidential. Provides information by collecting, analyzing, and summarizing development and service issues. Accomplishes engineering and organization mission by completing related results as needed. Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Skill sets we require: Proven work experience as a Software Engineer or Software Developer Experience designing interactive applications Ability to develop software in Java, Ruby on Rails, C++ or other programming languages Excellent knowledge of relational databases, SQL and ORM technologies (JPA2, Hibernate) Experience developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC) Experience with test-driven development Proficiency in software engineering tools Ability to document requirements and specifications Experience & Pedigree: Bachelor’s/Master’s degree in Computer Science Engineering or equivalent
Role Overview: As a HR manager, your role is crucial to the success of the business. You will play a key part in ensuring a happy and productive workplace where employees work together to achieve the company's mission and objectives. A significant aspect of your role will involve promoting corporate values and fostering a positive work culture. Key Responsibilities: - Develop and implement HR strategies and initiatives that align with the overall business strategy - Act as a bridge between management and employees to address demands, grievances, and other issues - Manage the recruitment and selection process - Prepare employees for their roles through orientation and training programs - Support the organization's current and future needs by engaging, motivating, and retaining human capital - Monitor and develop HR strategies, systems, tactics, and procedures across the organization - Cultivate a positive work environment - Oversee a performance appraisal system to drive high performance - Identify training needs, implement training programs, and monitor their effectiveness - Provide decision support to management using HR metrics - Ensure legal compliance in all aspects of human resource management - Maintain historical human resource records through an organized filing and retrieval system - Stay updated on professional knowledge through workshops, publications, and networking Qualifications Required: - Proven work experience as an HR manager or in a similar HR executive role - People-oriented and results-driven mindset - Demonstrated experience in using HR metrics - Familiarity with HR systems and databases - Ability to develop strategies and exhibit strong leadership skills - Excellent active listening, negotiation, and presentation abilities - Skill in building and managing interpersonal relationships at all organizational levels - Thorough understanding of labor laws and HR best practices Additional Company Details: The company is looking for candidates with a Bachelor's degree or equivalent certifications in Human Resources or Organization Development. Active participation in HR communities such as HRMS/NHRD is also valued.,