Ouro

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. About The Role The Head of Strategic Finance will be a key member of the finance leadership team directly reporting to the CFO, responsible for leading corporate financial planning, forecasting, and strategic analysis. This role will provide data-driven insights to support business growth, optimize resource allocation, and enhance financial performance. The ideal candidate is a proactive and analytical thinker who thrives in a dynamic, fast-paced environment. Strategic Financial Planning Develop and maintain robust financial models to support quarterly, annual, and long-term strategic planning. Prepare and deliver clear, concise, and insightful financial analyses and forecasts, highlighting key trends, risks, and opportunities related to the company's strategy. Communicate financial insights effectively to stakeholders, executives, PE sponsors and the Board. Capital Allocation & Corporate Finance Optimize capital structure, fundraising strategies, and financial investments to support company growth. Assess M&A opportunities, strategic partnerships, and investment initiatives to drive long-term value. Operational & Growth Strategy Partner with the CEO, general managers, and business stakeholders to evaluate and prioritize initiatives that enhance growth and operational efficiency. Develop and implement pricing strategies, unit economics analyses, and cost optimization plans to drive revenue growth, profitability, and customer acquisition. Support key investment decisions in business development by analyzing new deals and optimizing customer acquisition costs and lifetime value. Build and maintain dashboards to track financial metrics, presenting data-driven recommendations to leadership to support growth and profitability objectives. Fundraising & Investor Relations Collaborate with the CEO and leadership team on fundraising efforts, including developing investor materials and managing fundraising processes. Prepare financial updates and presentations for the board of directors and investors to ensure transparency and build stakeholder trust. Lead financial communications, including monthly leadership discussions on company performance and strategic initiatives. Qualifications 6-8 years of experience in strategic finance, corporate finance, or investment banking (preferably in fintech, payments, or digital banking). Strong background in financial modeling, capital markets, and strategic planning. Experience with venture capital, private equity, and fundraising. Knowledge of fintech business models, regulatory considerations, and growth strategies. Excellent leadership, communication, and stakeholder management skills with a driven and adaptable mindset. MBA, CFA, or CPA preferred but not required. Show more Show less

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. About The Role Key Responsibilities: Local Tax Compliance: Ensure compliance with all local tax regulations. Prepare (or work with an outside tax accounting firm) and submit accurate and timely tax returns to local authorities. Stay updated on changes in local tax laws and regulations. Regulatory Compliance: Work closely with local regulators to ensure adherence to financial and business regulations. Keep abreast of regulatory changes and update internal processes accordingly. Payroll Management: Collaborate with payroll providers to ensure accurate and timely payment of employees. Address any payroll-related issues or discrepancies. Work with HR to ensure compliance with local labor laws and regulations. Transfer Pricing: Develop and implement transfer pricing policies in accordance with local regulations. Ensure documentation and reporting requirements related to transfer pricing are met. Monthly Journal Entries: Prepare and post monthly journal entries accurately and on time. Reconcile accounts and resolve any discrepancies. Generate financial statements for management reporting. Financial Reporting: Assist in the preparation of financial reports for both local and corporate management. Internal Controls: Implement and adhere to corporate internal controls to safeguard assets and ensure financial accuracy. Conduct periodic internal audits to identify and address any potential issues. Budgeting and Forecasting: Collaborate with relevant departments to develop and track budgets. Provide input for financial forecasting based on local market trends. Relationship Management: Build and maintain positive relationships with local authorities, regulators, and external partners such as auditors and tax consultants. Collaborate with internal stakeholders, including finance teams at the headquarters. Qualifications And Skills Bachelor's degree in Finance or Accounting Must hold a Chartered Accountant (CA) professional degree 6 plus years of experience 2 Years of experience in managing an Accounting team. Experience in setting up the new Organization and Legal aspects of setting up a software unit is preferred. Experience partnering with US-based Accounting teams Proven experience leading Finance operations and activities as listed above. Strong communication, interpersonal, and negotiation skills. Experience in the payments / Fintech sector would be an advantage This will be a hybrid role, candidates must be able to work in Noida or travel each day

About The Company Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. About The Role We are seeking a highly skilled Senior Java Developer with a solid understanding of Core Java, microservices, kafka , AWS and Advance Java Skills. The ideal candidate will have hands-on experience in enterprise or large-scale projects, contributing to all phases of the development lifecycle. Responsibilities Develop and maintain SpringBoot applications using Java programming language. Collaborate with cross-functional teams to design, develop, and implement software solutions. Write clean, efficient, and well-documented code that meets industry standards and best practices. Troubleshoot and debug issues in existing applications, and provide timely resolutions. Participate in code reviews and provide constructive feedback to team members. Stay up-to-date with emerging trends and technologies in software development, and apply them to improve the quality and performance of applications. Write and execute unit tests to ensure the reliability and functionality of code. Work with databases and data structures to store, retrieve, and manipulate data. Implement security measures to protect applications from potential threats and vulnerabilities. Document technical specifications, user manuals, and other relevant documentation to ensure effective communication and knowledge transfer Required Skills Bachelors Degree in Computer Science or related field with 8+ years of experience Excellent knowledge of CoreJava and Micrso-Services. Hands on knowledge of Kafka, Spring boot microservices, AWS etc. Good understanding of Advanced Java skills. Basic Database Skills including knowledge of SQL. Experience in Version Control System (preferred Bit bucket/GIT) Preferred Qualification Strong proficiency in Java programming language Experience with SpringBoot framework Knowledge of RESTful web services and API development Familiarity with database technologies such as Oracle,or PostgreSQL Understanding of software development principles and methodologies Ability to work in a team environment and collaborate effectively with other developers and stakeholders Excellent problem-solving and analytical skills Strong communication and interpersonal skills Bachelors degree in Computer Science or related field Relevant certifications such as Oracle Certified Professional, Java SE,

About the Company: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. About the role Key Responsibilities: Local Tax Compliance: Ensure compliance with all local tax regulations. Prepare (or work with an outside tax accounting firm) and submit accurate and timely tax returns to local authorities. Stay updated on changes in local tax laws and regulations. Regulatory Compliance: Work closely with local regulators to ensure adherence to financial and business regulations. Keep abreast of regulatory changes and update internal processes accordingly. Payroll Management: Collaborate with payroll providers to ensure accurate and timely payment of employees. Address any payroll-related issues or discrepancies. Work with HR to ensure compliance with local labor laws and regulations. Transfer Pricing: Develop and implement transfer pricing policies in accordance with local regulations. Ensure documentation and reporting requirements related to transfer pricing are met. Monthly Journal Entries: Prepare and post monthly journal entries accurately and on time. Reconcile accounts and resolve any discrepancies. Generate financial statements for management reporting. Financial Reporting: Assist in the preparation of financial reports for both local and corporate management. Internal Controls: Implement and adhere to corporate internal controls to safeguard assets and ensure financial accuracy. Conduct periodic internal audits to identify and address any potential issues. Budgeting and Forecasting: Collaborate with relevant departments to develop and track budgets. Provide input for financial forecasting based on local market trends. Relationship Management: Build and maintain positive relationships with local authorities, regulators, and external partners such as auditors and tax consultants. Collaborate with internal stakeholders, including finance teams at the headquarters. Qualifications and Skills: Bachelor's degree in Finance or Accounting Must hold a Chartered Accountant (CA) professional degree 6 plus years of experience 2 Years of experience in managing an Accounting team. Experience in setting up the new Organization and Legal aspects of setting up a software unit is preferred. Experience partnering with US-based Accounting teams Proven experience leading Finance operations and activities as listed above. Strong communication, interpersonal, and negotiation skills. Experience in the payments / Fintech sector would be an advantage This will be a hybrid role, candidates must be able to work in Noida or travel each day

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Job Overview We are seeking a skilled and detail-oriented Financial Reporting Accounting Manager to join our dynamic finance team. The ideal candidate will play a crucial role in maintaining accurate and up-to-date financial records, ensuring compliance with accounting standards, and contributing to the overall success of Ouro. Key Responsibilities Monthly Close and Financial Reporting: Manage the preparation and review of external reports, including the accumulation of supporting documentation, ensuring completeness and accuracy. Complete the global consolidation process for a multinational company. Assist in the build, implement and maintain a scalable intercompany and consolidation processes and procedures. Partner closely with the Financial Operations and Tax teams and provide guidance on intercompany settlement and movement of intercompany funds. Identify opportunities to streamline and improve the consolidation process. Audit and Compliance: Work with auditors during financial audits to provide necessary documentation and explanations. Monitor accounting literature for new reporting requirements that may potentially impact the Company. Research disclosure requirements related to technical accounting issues to ensure accuracy of accounting and completeness of disclosures Technical Accounting: Recognize and apply upcoming accounting standards in preparation for adoption. Proactively identify and evaluate transactions, complex accounting judgments and financial results ensuring that US GAAP and company policy are appropriately followed and documented. Review monthly accounting and recording of journal entries for corporate level areas (Software Capitalization, Lease Accounting, etc.) Communication: Partner and coordinate with various accounting personnel and departments to receive timely and accurate financial report information Works cross functionally with Finance Operations, FP&A and external auditors. Qualifications Bachelor's degree in Accounting, Finance, or related field. 5+ years of experience in accounting, with a mix of public and industry experience. Clear and demonstrated understanding of US-GAAP and SEC reporting with ability to apply and communicate knowledge. Strong history of accounting research skills Ability to interpret and apply new accounting guidance Proficient in Oracle Fusion and Microsoft Excel. Skills And Attributes Detail-oriented with a high level of accuracy. Analytical mindset and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Adaptability and eagerness to learn and grow in a dynamic industry. Ability to consistently apply sound judgment, and operate professionally, effectively and ethically as an individual contributor and member of a team Exceptional interpersonal, written, and verbal communication skills, with the ability to create thorough documentation and interface effectively with individuals at various levels

You will be joining a dynamic team at Ouro, a company established in 1999 by industry leaders Roy and Bertrand Sosa. Ouro has a global presence, processing billions of dollars in transactions and catering to millions of customers worldwide from its headquarters in Austin, Texas and regional offices across the globe. As a Senior Java Developer, you will leverage your expertise in Core Java, microservices, Kafka, AWS, and Advanced Java to contribute to enterprise-level projects at all stages of the development lifecycle. Your responsibilities will include developing and maintaining SpringBoot applications, collaborating with cross-functional teams to deliver software solutions, writing clean and efficient code, troubleshooting and debugging issues, participating in code reviews, and staying updated on emerging technologies to enhance application quality and performance. Your role will also involve writing and executing unit tests, working with databases and data structures, implementing security measures, and documenting technical specifications and user manuals for effective communication and knowledge transfer. You should possess a Bachelor's Degree in Computer Science or a related field with at least 5 years of experience, along with a strong command of Core Java, microservices, Kafka, Spring boot, AWS, Advanced Java, SQL, and Version Control Systems like Bitbucket or GIT. Preferred qualifications for this position include a deep proficiency in Java programming, experience with the SpringBoot framework, knowledge of RESTful web services and API development, familiarity with database technologies such as Oracle or PostgreSQL, understanding of software development principles, and the ability to collaborate effectively with team members and stakeholders. Strong problem-solving, analytical, communication, and interpersonal skills are essential for success in this role. A Bachelor's degree in Computer Science or related field and relevant certifications, such as Oracle Certified Professional in Java SE, would be advantageous.,

You are a seasoned Frontend Architect who will be responsible for leading the design and development of scalable, high-performance frontend architecture for mobile and web platforms at Ouro. Your role will involve defining the frontend strategy, implementing best practices, mentoring developers, and collaborating closely with cross-functional teams including product, UX, and backend engineering. Based in Noida with a hybrid work setup, your key responsibilities will include leading frontend architecture and design for both mobile and web applications, collaborating with teams to introduce new features, maintaining and enhancing existing codebases, identifying and resolving bottlenecks and bugs, ensuring code quality and performance, and promoting a culture of continuous learning and knowledge sharing among frontend developers. To excel in this role, you should have experience in React Native development for mobile, proficiency in ReactJS and NextJS for web development, along with expertise in HTML, JavaScript, CSS, Stylex, and other relevant technologies. You should also be familiar with component libraries, design systems, performance optimization techniques, accessibility standards, testing frameworks, server-side rendering, progressive web apps, microfrontend architectures, and backend integration using Restful APIs and GraphQL. Moreover, you should possess DevOps knowledge including AWS/GCP services, Kubernetes, Docker for containerization and orchestration, CI/CD using Jenkins, and application monitoring tools such as Dynatrace, Quantum, Splunk, and Google Analytics. A Bachelor's/Master's degree in Engineering or a related field, a minimum of 12 years of experience in frontend development with at least 2 years in architecture, strong problem-solving abilities, a keen interest in learning new technologies, excellent communication skills, teamwork capabilities, and the ability to thrive in a fast-paced environment while meeting deadlines are essential qualifications for this role.,

Ouro is looking for Accounting Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

About the Company: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Payment Network Analyst (Mid-Level) Department: Payment Network Ops Reports To: Director, Payment Network Ops Location: India Employment Type: Full-Time (US Business Hours | 7am - 3pm CT) Job Summary: We are looking for a mid-level Payment Network Analyst to support our core payment network operations (Visa, MC, etc.) and initiatives. This role will analyze customer behavior and transaction flows, interpret network specifications, and contribute to optimizing system reliability and user experience. Applied deep knowledge of the end-to-end payment lifecycle to align technical solutions with business objectives. Key Responsibilities: Analyze customer behavior, transaction patterns, and payment flow data to identify trends, anomalies, and opportunities for optimization. Interpret and apply card networks (e.g., Visa, Mastercard) rules, regulations, and technical specifications to ensure compliance and improve operations. Support the implementation of new payment features, network certifications, and system updates. Set up and maintain BIN (Bank Identification Number) configurations and tokenization schemes to support new payment programs and initiatives. Coordinate encryption key rotations and certificate renewal requests with internal security teams and external partners, ensuring continuous secure operations. Maintain day-to-day Jira requests, monitor and troubleshoot issues across the payment lifecycle to ensure high system reliability and a seamless customer experience. Recommend process improvements and system enhancements to increase efficiency, reduce risk and improve customer experience. Develop and maintain documentation on network processes, transaction mapping, and exception handling. Required Qualifications: Bachelor’s degree in Business, Finance, Computer Science, or a related field. 3–5 years of experience in payments, card networks, banking, or fintech in an analytical or operational role. Demonstrated experience reading and interpreting card network documentation and operating manuals. Strong understanding of transaction messaging formats (e.g., ISO 8583) and settlement flows. Strong analytical skills with experience in data analysis, transaction flow mapping, and performance metrics. Detail-oriented with strong problem-solving and documentation skills. Familiarity with EMV, PCI-DSS, 3DS, or tokenization frameworks. Skilled in querying and analyzing data using tools like Qlik, Excel, Snowflake or similar platforms. Excellent analytical and communication skills; able to translate complex technical details into clear business insight. Ability to identify payment-related customer pain points by understanding the impact of payment network performance factors such as latency, reliability, and transparency on the customer experience.

About the Company: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Job Title: Director, HRBP & Operations – India Location: Noida, India Reports To: Head of People Work Arrangement: Hybrid (3 days onsite, 2 day remote) About the Role: We are seeking a seasoned Director of Human Resources Business Partner & Operations to lead both strategic HR business partnering and day-to-day HR operations for our India workforce. This individual will play a critical role in partnering with senior leaders to shape organizational strategies, drive talent initiatives, and lead HR operations including payroll, compliance, and employee lifecycle management. The ideal candidate brings a balance of strategic thinking, operational rigor, and strong interpersonal skills. Key Responsibilities: Strategic HR Business Partnering Serve as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. Lead initiatives related to performance management, talent reviews, employee engagement, and leadership development. Partner with global HR and business leadership to align India HR strategy with company-wide objectives. Facilitate change management efforts and support leaders during organizational transitions. Operational HR Management Oversee and continuously improve all HR operations, including payroll, and benefits administration Ensure compliance with local labor laws and internal policies, including maintaining accurate and legally compliant employee records. Develop and implement policies, procedures, and programs to support a compliant and high-performance workplace. Lead HR audits and ensure readiness for internal/external compliance requirements. People Analytics and Insights Leverage HR data to identify trends, forecast needs, and provide insights to influence decision-making. Partner with finance and other functions to align headcount, compensation, and budget forecasting. Leadership and Team Management Lead and develop a high-performing HR team. Partner and work closely with the local Finance team Promote a culture of feedback, accountability, and continuous improvement across the organization. Recruiting and Talent Acquisition Oversee full-cycle recruiting efforts in partnership with hiring managers, ensuring timely, high-quality hires that meet business needs. Drive talent acquisition strategies to build strong pipelines, enhance employer branding, and deliver a positive candidate experience. Employee Relations and Engagement Resolve complex employee relations issues and manage sensitive investigations with integrity and fairness. Support employee experience initiatives including onboarding and culture-building programs. Qualifications : 10+ years of progressive HR experience, with at least 5 years in an HR Business Partner or strategic HR leadership role. Bachelor's degree in Human Resources, Business Administration, or related field; Master’s degree preferred. Proven experience leading HR operations in a fast-paced, matrixed, or global environment. Demonstrated experience advising senior leaders and influencing at all levels of the organization. Deep understanding of India labor laws, payroll systems, and HRIS platforms. Strong analytical and problem-solving abilities with experience in HR data reporting and decision-making. Excellent communication, facilitation, and conflict-resolution skills. High level of integrity, professionalism, and confidentiality.

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Job Title: Director, HRBP & Operations – India Location: Noida, India Reports To: Head of People Work Arrangement: Hybrid (3 days onsite, 2 day remote) About The Role We are seeking a seasoned Director of Human Resources Business Partner & Operations to lead both strategic HR business partnering and day-to-day HR operations for our India workforce. This individual will play a critical role in partnering with senior leaders to shape organizational strategies, drive talent initiatives, and lead HR operations including payroll, compliance, and employee lifecycle management. The ideal candidate brings a balance of strategic thinking, operational rigor, and strong interpersonal skills. Key Responsibilities Strategic HR Business Partnering Serve as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. Lead initiatives related to performance management, talent reviews, employee engagement, and leadership development. Partner with global HR and business leadership to align India HR strategy with company-wide objectives. Facilitate change management efforts and support leaders during organizational transitions. Operational HR Management Oversee and continuously improve all HR operations, including payroll, and benefits administration Ensure compliance with local labor laws and internal policies, including maintaining accurate and legally compliant employee records. Develop and implement policies, procedures, and programs to support a compliant and high-performance workplace. Lead HR audits and ensure readiness for internal/external compliance requirements. People Analytics and Insights Leverage HR data to identify trends, forecast needs, and provide insights to influence decision-making. Partner with finance and other functions to align headcount, compensation, and budget forecasting. Leadership and Team Management Lead and develop a high-performing HR team. Partner and work closely with the local Finance team Promote a culture of feedback, accountability, and continuous improvement across the organization. Recruiting and Talent Acquisition Oversee full-cycle recruiting efforts in partnership with hiring managers, ensuring timely, high-quality hires that meet business needs. Drive talent acquisition strategies to build strong pipelines, enhance employer branding, and deliver a positive candidate experience. Employee Relations and Engagement Resolve complex employee relations issues and manage sensitive investigations with integrity and fairness. Support employee experience initiatives including onboarding and culture-building programs. Qualifications 10+ years of progressive HR experience, with at least 5 years in an HR Business Partner or strategic HR leadership role. Bachelor's degree in Human Resources, Business Administration, or related field; Master’s degree preferred. Proven experience leading HR operations in a fast-paced, matrixed, or global environment. Demonstrated experience advising senior leaders and influencing at all levels of the organization. Deep understanding of India labor laws, payroll systems, and HRIS platforms. Strong analytical and problem-solving abilities with experience in HR data reporting and decision-making. Excellent communication, facilitation, and conflict-resolution skills. High level of integrity, professionalism, and confidentiality.

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Payment Network Analyst (Mid-Level) Department: Payment Network Ops Reports To: Director, Payment Network Ops Location: India Employment Type: Full-Time (US Business Hours | 7am - 3pm CT) Job Summary We are looking for a mid-level Payment Network Analyst to support our core payment network operations (Visa, MC, etc.) and initiatives. This role will analyze customer behavior and transaction flows, interpret network specifications, and contribute to optimizing system reliability and user experience. Applied deep knowledge of the end-to-end payment lifecycle to align technical solutions with business objectives. Key Responsibilities Analyze customer behavior, transaction patterns, and payment flow data to identify trends, anomalies, and opportunities for optimization. Interpret and apply card networks (e.g., Visa, Mastercard) rules, regulations, and technical specifications to ensure compliance and improve operations. Support the implementation of new payment features, network certifications, and system updates. Set up and maintain BIN (Bank Identification Number) configurations and tokenization schemes to support new payment programs and initiatives. Coordinate encryption key rotations and certificate renewal requests with internal security teams and external partners, ensuring continuous secure operations. Maintain day-to-day Jira requests, monitor and troubleshoot issues across the payment lifecycle to ensure high system reliability and a seamless customer experience. Recommend process improvements and system enhancements to increase efficiency, reduce risk and improve customer experience. Develop and maintain documentation on network processes, transaction mapping, and exception handling. Required Qualifications Bachelor’s degree in Business, Finance, Computer Science, or a related field. 3–5 years of experience in payments, card networks, banking, or fintech in an analytical or operational role. Demonstrated experience reading and interpreting card network documentation and operating manuals. Strong understanding of transaction messaging formats (e.g., ISO 8583) and settlement flows. Strong analytical skills with experience in data analysis, transaction flow mapping, and performance metrics. Detail-oriented with strong problem-solving and documentation skills. Familiarity with EMV, PCI-DSS, 3DS, or tokenization frameworks. Skilled in querying and analyzing data using tools like Qlik, Excel, Snowflake or similar platforms. Excellent analytical and communication skills; able to translate complex technical details into clear business insight. Ability to identify payment-related customer pain points by understanding the impact of payment network performance factors such as latency, reliability, and transparency on the customer experience.

Role Overview: You will be responsible for serving as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. Additionally, you will lead initiatives related to performance management, talent reviews, employee engagement, and leadership development. You will partner with global HR and business leadership to align India HR strategy with company-wide objectives, facilitate change management efforts, and support leaders during organizational transitions. Key Responsibilities: - Serve as a trusted advisor to business leaders on HR strategy, organization design, and workforce planning. - Lead initiatives related to performance management, talent reviews, employee engagement, and leadership development. - Partner with global HR and business leadership to align India HR strategy with company-wide objectives. - Facilitate change management efforts and support leaders during organizational transitions. - Ensure compliance with local labor laws and internal policies, including maintaining accurate and legally compliant employee records. - Develop and implement policies, procedures, and programs to support a compliant and high-performance workplace. - Lead HR audits and ensure readiness for internal/external compliance requirements. - Leverage HR data to identify trends, forecast needs, and provide insights to influence decision-making. - Partner with finance and other functions to align headcount, compensation, and budget forecasting. - Lead and develop a high-performing HR team. - Partner and work closely with the local Finance team. - Promote a culture of feedback, accountability, and continuous improvement across the organization. - Oversee full-cycle recruiting efforts in partnership with hiring managers, ensuring timely, high-quality hires that meet business needs. - Drive talent acquisition strategies to build strong pipelines, enhance employer branding, and deliver a positive candidate experience. - Resolve complex employee relations issues and manage sensitive investigations with integrity and fairness. - Support employee experience initiatives including onboarding and culture-building programs. Qualifications: - 10+ years of progressive HR experience, with at least 5 years in an HR Business Partner or strategic HR leadership role. - Bachelor's degree in Human Resources, Business Administration, or related field; Masters degree preferred. - Proven experience leading HR operations in a fast-paced, matrixed, or global environment. - Demonstrated experience advising senior leaders and influencing at all levels of the organization. - Strong analytical and problem-solving abilities with experience in HR data reporting and decision-making. - Excellent communication, facilitation, and conflict-resolution skills. - High level of integrity, professionalism, and confidentiality.,

You will be responsible for interpreting and applying card networks rules, regulations, and technical specifications to ensure compliance and improve operations. You will coordinate encryption key rotations and certificate renewal requests with internal security teams and external partners, ensuring continuous secure operations. Additionally, you will recommend process improvements and system enhancements to increase efficiency, reduce risk, and improve customer experience. Your role will also involve developing and maintaining documentation on network processes, transaction mapping, and exception handling. Qualifications required for this position include a Bachelors degree in Business, Finance, Computer Science, or a related field. You should have demonstrated experience in reading and interpreting card network documentation and operating manuals, as well as a strong understanding of transaction messaging formats (e.g., ISO 8583) and settlement flows. Strong analytical skills with experience in data analysis, transaction flow mapping, and performance metrics are essential. You should be detail-oriented with strong problem-solving and documentation skills. Familiarity with EMV, PCI-DSS, 3DS, or tokenization frameworks is preferred. Additionally, you should be skilled in querying and analyzing data using tools like Qlik, Excel, Snowflake, or similar platforms. Excellent analytical and communication skills are required, enabling you to translate complex technical details into clear business insight.,

About the Company: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Observability Response and Reliability Technician Ouro is looking for a proactive Observability Response and Reliability Technician to support critical areas of its processing environment. This role is essential in ensuring system reliability by automating monitoring processes and swiftly addressing production events using Site Reliability Engineering (SRE) principles. The technician will collaborate with various internal departments to troubleshoot production issues and maintain software platforms across primary, secondary, and certification environments. Key responsibilities include overseeing software deployments, component installation, and monitoring within a 24/7 production environment, performing system administration for Linux and Windows operating systems, and leveraging scripting languages Additionally, the role requires proficiency in source control technologies, configuration management tools, MFT and enterprise scheduling softwares in order to maintain system consistency. The ideal candidate is detail-oriented, follows precise procedural instructions, and possesses a fundamental understanding of processing and system health checks in complex technology environments. The technician will actively participate in on-call rotations for first-level support of critical systems, ensuring seamless operations. A willingness to learn and continuously improve procedural operations is essential. Responsibilities Use infrastructure-as-code and configuration management based platforms to complete both internal and external assignments. Provide support for the Ouro processing environment, facilitating effective interaction with internal and external team members. Oversee software component installations and deployments, ensuring robust monitoring in a 24/7 Production Environment. Demonstrate expertise in administering both Linux and Windows operating systems. Maintain scripts in various languages, including Shell, Perl, Python, and Ruby. Use and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitLab or Jenkins. Create and maintain comprehensive documentation covering deployment and monitoring protocols in the Ouro processing environment. Creation and maintenance of managed file transfers and enterprise scheduling activities. Participate in Quarterly DR and HA testing. Requirements Proficient with source control technologies like Git and Subversion. Experienced in using tools such as Puppet, Ansible, Chef or other CM tooling. Committed to following strict procedural guidelines for application deployments and operating system patching. Participate in a 24/7 on-call support rotation for critical systems and platforms. Maintain high standards of precision and quality in all procedural tasks. Professionally engage in incident response, offering assistance and direction effectively. Adhere strictly to NetSpend procedures for data management. Possess a foundational understanding of Linux, Windows and Java environments. Display a commitment to continual learning and improvement in procedural operations.

About the Company: Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Observability Response and Reliability Technician Ouro is looking for a proactive Observability Response and Reliability Technician to support critical areas of its processing environment. This role is essential in ensuring system reliability by automating monitoring processes and swiftly addressing production events using Site Reliability Engineering (SRE) principles. The technician will collaborate with various internal departments to troubleshoot production issues and maintain software platforms across primary, secondary, and certification environments. Key responsibilities include overseeing software deployments, component installation, and monitoring within a 24/7 production environment, performing system administration for Linux and Windows operating systems, and leveraging scripting languages Additionally, the role requires proficiency in source control technologies, configuration management tools, MFT and enterprise scheduling softwares in order to maintain system consistency. The ideal candidate is detail-oriented, follows precise procedural instructions, and possesses a fundamental understanding of processing and system health checks in complex technology environments. The technician will actively participate in on-call rotations for first-level support of critical systems, ensuring seamless operations. A willingness to learn and continuously improve procedural operations is essential. Responsibilities Use infrastructure-as-code and configuration management based platforms to complete both internal and external assignments. Provide support for the Ouro processing environment, facilitating effective interaction with internal and external team members. Oversee software component installations and deployments, ensuring robust monitoring in a 24/7 Production Environment. Demonstrate expertise in administering both Linux and Windows operating systems. Maintain scripts in various languages, including Shell, Perl, Python, and Ruby. Use and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitLab or Jenkins. Create and maintain comprehensive documentation covering deployment and monitoring protocols in the Ouro processing environment. Creation and maintenance of managed file transfers and enterprise scheduling activities. Participate in Quarterly DR and HA testing. Requirements Proficient with source control technologies like Git and Subversion. Experienced in using tools such as Puppet, Ansible, Chef or other CM tooling. Committed to following strict procedural guidelines for application deployments and operating system patching. Participate in a 24/7 on-call support rotation for critical systems and platforms. Maintain high standards of precision and quality in all procedural tasks. Professionally engage in incident response, offering assistance and direction effectively. Adhere strictly to NetSpend procedures for data management. Possess a foundational understanding of Linux, Windows and Java environments. Display a commitment to continual learning and improvement in procedural operations.

About The Company Ouro is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Ouro’s financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Ouro's flagship product Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since Ouro's founding in 1999 by industry pioneers Roy and Bertrand Sosa, Ouro products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with regional offices around the world. Learn more at www.ouro.com. Observability Response and Reliability Technician Ouro is looking for a proactive Observability Response and Reliability Technician to support critical areas of its processing environment. This role is essential in ensuring system reliability by automating monitoring processes and swiftly addressing production events using Site Reliability Engineering (SRE) principles. The technician will collaborate with various internal departments to troubleshoot production issues and maintain software platforms across primary, secondary, and certification environments. Key responsibilities include overseeing software deployments, component installation, and monitoring within a 24/7 production environment, performing system administration for Linux and Windows operating systems, and leveraging scripting languages Additionally, the role requires proficiency in source control technologies, configuration management tools, MFT and enterprise scheduling softwares in order to maintain system consistency. The ideal candidate is detail-oriented, follows precise procedural instructions, and possesses a fundamental understanding of processing and system health checks in complex technology environments. The technician will actively participate in on-call rotations for first-level support of critical systems, ensuring seamless operations. A willingness to learn and continuously improve procedural operations is essential. Responsibilities Use infrastructure-as-code and configuration management based platforms to complete both internal and external assignments. Provide support for the Ouro processing environment, facilitating effective interaction with internal and external team members. Oversee software component installations and deployments, ensuring robust monitoring in a 24/7 Production Environment. Demonstrate expertise in administering both Linux and Windows operating systems. Maintain scripts in various languages, including Shell, Perl, Python, and Ruby. Use and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools like GitLab or Jenkins. Create and maintain comprehensive documentation covering deployment and monitoring protocols in the Ouro processing environment. Creation and maintenance of managed file transfers and enterprise scheduling activities. Participate in Quarterly DR and HA testing. Requirements Proficient with source control technologies like Git and Subversion. Experienced in using tools such as Puppet, Ansible, Chef or other CM tooling. Committed to following strict procedural guidelines for application deployments and operating system patching. Participate in a 24/7 on-call support rotation for critical systems and platforms. Maintain high standards of precision and quality in all procedural tasks. Professionally engage in incident response, offering assistance and direction effectively. Adhere strictly to NetSpend procedures for data management. Possess a foundational understanding of Linux, Windows and Java environments. Display a commitment to continual learning and improvement in procedural operations.

As a DevOps and Platform Engineering professional at Ouro, you will play a crucial role in designing and implementing CI/CD pipelines to automate and optimize software deployment. Your responsibilities will include collaborating with development and operations teams to streamline code releases, evaluating and recommending DevOps tools and technologies, and ensuring infrastructure scalability, security, and performance through Infrastructure as Code (IaC) practices. You will also troubleshoot deployment and infrastructure issues, provide rapid solutions, continuously monitor system performance, and lead training and workshops on DevOps best practices and toolsets for internal teams. Additionally, you will stay updated with emerging DevOps trends and incorporate relevant innovations into the company's processes. Your key responsibilities will include: - Designing and implementing CI/CD pipelines for software deployment automation and optimization. - Collaborating with development and operations teams to streamline code releases. - Evaluating and recommending DevOps tools and technologies based on organizational needs. - Ensuring infrastructure scalability, security, and performance through Infrastructure as Code (IaC) practices. - Troubleshooting deployment and infrastructure issues, providing rapid solutions. - Continuously monitoring system performance and making necessary adjustments. - Leading training and workshops on DevOps best practices and toolsets for internal teams. - Staying updated with emerging DevOps trends and incorporating relevant innovations into the company's processes. Qualifications required for this role include: - Bachelors Degree and 8+ years of experience in DevOps and Platform Engineering, Infrastructure Architect. - Demonstrated expertise in creating and executing CI/CD pipelines. - Proficiency with DevOps toolchains such as Jenkins, Docker, Kubernetes, Terraform, and Ansible. - In-depth understanding of cloud services such as AWS, Azure, or Google Cloud. - Experience with Infrastructure as Code (IaC) methodologies and associated instruments. - Exceptional problem-solving skills and ability to work in high-pressure environments. - Excellent communication skills, both written and verbal, for collaboration with cross-functional teams.,