Perform a range of spa treatments including massages, facials, body treatments, in a professional and hygienic manner. Maintain a clean, organized, and relaxing treatment environment. Keep up to date with current spa trends and continue education in new techniques and products. Ensure compliance with all health and safety regulations. Promote spa services and products to clients, achieving retail sales targets. Provide excellent customer service and build lasting relationships with guests. Assist in maintaining inventory and restocking supplies as needed. Attend regular staff meetings and training sessions. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
Perform a range of spa treatments including massages, facials, body treatments, in a professional and hygienic manner. Maintain a clean, organized, and relaxing treatment environment. Keep up to date with current spa trends and continue education in new techniques and products. Ensure compliance with all health and safety regulations. Promote spa services and products to clients, achieving retail sales targets. Provide excellent customer service and build lasting relationships with guests. Assist in maintaining inventory and restocking supplies as needed. Attend regular staff meetings and training sessions. Job Type: Full-time Pay: ₹22,000.00 - ₹35,000.00 per month Benefits: Food provided Health insurance Paid sick time Provident Fund Work Location: In person
Role & Responsibilities: Guest Engagement : Warmly welcome guests, provide consultations, and ensure they have a relaxing experience. Appointment Management : Handle phone calls and schedule appointments efficiently. Service Knowledge : Be well-versed with all therapies and educate guests about spa services. Sales & Promotions : Sell gift vouchers and memberships to enhance customer retention. Billing & Accounts : Maintain accurate cash billing records and ensure secure handling of transactions. Guest Feedback : Seek reviews to improve services and guest satisfaction. Cost Control : Follow standard procedures to manage expenses effectively. Hygiene & Cleanliness : Ensure high levels of sanitation with housekeeping coordination. Service Excellence : Collaborate with therapists to deliver a top-notch, personalized spa experience. Standard Operating Procedures (SOPs) : Ensure compliance with all spa protocols. Guest Grievances : Address concerns promptly and escalate issues when necessary. Reception & Inventory Management : Maintain an organized reception area and oversee inventory to prevent wastage or pilferage. Job Type: Full-time Pay: ₹170,000.00 - ₹180,000.00 per year Work Location: In person