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3.0 - 4.0 years

6 - 9 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements. Assigned invoices may range from moderately complex to complex transactions. Update client billing information and instructions and billing rates. Gather and review backup documentations for billing purposes. Perform revenue recalculation steps in Oracle. Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. Perform varied simple periodic and ad hoc tasks assigned by the Billing Team Leader or Billing Manager. Address critical issues with the guidance of Team Leader within the prescribed turn-around time. Gather information and documentation to assist in investigating and in resolving issues within the assigned process. May support Team Lead in data gathering and report generation Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues. Perform transition-related activities such as process training and desktop procedures creation. Support selected simple process improvement initiatives to streamline processes. Qualifications Bachelor’s degree in finance & accounting or any Business-related course. 3-4 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advance knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e., Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationships with the ability to initiate ways to improve customer support, customer experience. (Customer Service) Ability to be thorough and meticulous in completing assigned reports, tasks, and with the ability to propose ways to prevent or eliminate errors, discrepancies and issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure process, and requirements. (Adaptability)

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4.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelor’s degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability)

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4.0 - 5.0 years

6 - 11 Lacs

Bengaluru

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Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region. Responsibilities & Duties Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately. Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads. Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution. Participate in governance meetings with Operations Team and/or clients. May perform other moderately complex periodic and adhoc tasks as assigned by the Billing Team Leader or Billing Manager. Address critical issues and recommend resolutions to the Team Lead within the prescribed turn-around time. Propose alternatives in identified issues and assist in investigating and in resolving common and unusual issues. Perform transition-related activities such as process training & desktop procedures creation. Contribute in various and simultaneous process improvement initiatives to streamline processes and improve customer experience. Participate in audit-related activities. Support the Team Lead in report preparation by providing analysis and recommendation within established guidelines and procedures. Contribute specialized expertise to different assigned projects and may provide key updates to Team Lead and Manager. Assist in process trainings and knowledge transfers for new hires and may perform peer reviews as needed. Perform various billing tasks in compliance with service level agreement, process, policies, and procedures. Manage complex billing transactions and perform quality review of invoices. Monitor assigned projects and collaborate with Stakeholders to ensure invoices are submitted to the clients timely and accurately. Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues Maintain the SOP/DTP of current processes and incorporate documentation updates as required. Assist junior team members to address process related concerns. Qualifications Bachelor’s degree in finance & accounting or any Business-related course. 4-5 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash. Excellent communications skills in both written and spoken English. Intermediate to Advanced proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application. Advanced knowledge and understanding of accounting standards and procedures and internal controls. Experience working with ERP, i.e. Oracle Systems or SAP is preferred. Previous experience in process migration/transition is preferred. Experience working in Shared Services or BPO is preferred. Additional Information Ability to effectively communicate and collaborate within a varied audience and internal and external customers. (Communication) Ability to maintain good customer relationship with the ability to initiate ways to improve customer support customer experience (Customer Service) Ability to be thorough and meticulous in completing assigned tasks and with the ability to propose ways to prevent or eliminate errors, discrepancies & issues. (Attention to Detail) Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios. (Problem Solving) Ability to work in fast-paced environment and maintain efficiency and productivity while adjusting to changes in work structure, process, and requirements. (Adaptability)

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5.0 - 10.0 years

5 - 9 Lacs

Pune

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Order Management TL Skill-Order Management,Order Fulfillment,Sales Order,Global Supply Chain,Stakeholder,Team Handling 2Yrs On PPR Team Leader Exp Mand 5+Yrs In OM PKG Upto-10LPA PUNE NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Yrs On PPR Team Leader Exp Mand NP-Imm-30Days Skill-Order Management,Order Fulfillment,Sales Order,SCM,SAP,ERP,Global Supply Chain, Stakeholder, Team Handling,Pricing,Agreements, ,Logistic Exp

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4.0 - 9.0 years

4 - 9 Lacs

Mumbai Suburban, Mumbai (All Areas)

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We are seeking an experienced and dynamic Export Sales Engineer to manage overseas customers on order execution till delivery received from sales team. If you have worked on end to end order execution in collaboration with manufacturing plants and are excited to build your career in this industry, go ahead and apply. Details of the role as below: Job Location : Mumbai Experience : 4 years Industry Preference : Plastics/OEM Manufacturing Education Qualification :: Graduation/MBA in any discipline from a recognized university. Role Responsible for all marketing & merchandising aspects of assigned set of overseas clients. To retain, grow the existing clients in terms of service, product range, quality, price etc., to handle Major accounts - International. Negotiation & finalization of quotes, sales orders & payment terms with Overseas Clients. Initiate, lead and follow ups with internal stakeholders for new projects, quotations and processes Introduction of new products to clients. Follow up of new enquiries. Providing quotations, Price list, Samples etc. Converting them in clients. Follow up with Production, Purchase and Dispatch team for the execution of orders. Coordination with Exim team for Freight Negotiation, Export Execution, Pre- shipment inspection, Customs clearance, Pre & Post Documentation, Delivery coordination etc., Implementing, updating marketing strategies and market insights on product trends with the respective retailers Updating the Clients about the developments of orders up to delivery of goods. Resolving all queries, problems related to execution of orders till delivery of goods to Clients. Resolving after sales quality issues if any. Updating Monthly, Quarterly and Yearly MIS Sales report for the team and share it to HOD for review, Working on Teams ISO related documents and keeping their records. Regularly present it for Internal and external Audit purpose. To use Business Intelligence Tools for generation of various management reports, to do the analysis of the same. Preparation, updating & analysis of various types of Reports e.g. MIS, Pending order tracker, Sales Target & Achievements, Outstanding, KRA etc. Credit control (Deciding the Cr. limit, Cr. period, payment terms, sales terms, payment follow up).

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4.0 - 7.0 years

5 - 8 Lacs

Pune

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Cilicant Private Limited is a leading manufacturer and supplier of high-quality packaging solutions, dedicated to ensuring product integrity through innovative and efficient packaging materials. We serve a wide range of industries globally, offering reliable solutions tailored to meet our customers' requirements. Cilicant has established itself as a leader in the desiccant market, delivering high-quality solutions to protect moisture-sensitive products from the damaging effects of humidity. Our commitment goes beyond qualitywe prioritize exceptional customer service, timely delivery, and reduced transportation risks to ensure a seamless experience for our clients. We proudly hold a Drug Master File with the USFDA and a Health Canada Master File, demonstrating our dedication to global regulatory compliance. Our manufacturing facility is cGMP-certified and adheres to ISO 15378:2017 standards. Additionally, our in-house R&D and testing laboratory align with the latest USP standards, ensuring the consistent delivery of safe and effective solutions. Job Description: 1. Marketplace Operations & Account Health: Manage daily end-to-end operations on Amazon.in, Flipkart, Blinkit & other online platforms. Coordinate with internal teams for product availability, shipment inward appointments, labelling, shipping and fulfilment. Monitor promotions, deals, coupons enrolment on a daily basis. Monitor & maintain account health metrics like Late Dispatch Rate, Cancellation Rate, Return Rate, Out of Stock Rate, Local In-Stock Rate & other policy compliance indicators on a continual basis. 2. Inventory & Logistics Coordination: Collaborate with warehouse and logistics teams for inventory planning and timely order fulfilment. Manage FBA shipments (Amazon), Flipkart Smart Fulfilment and other bulk shipments to ensure high Fill rates & In-Stock rate. Track dispatches, delivery timelines to maintain strong seller performance and ratings. 3. Cataloguing & Listing: Create & upload product catalogues, including bulk listings and product variations. Optimize product listings daily - titles, descriptions, bullets, keyword, etc. Ensure correct pricing, categorization, imagery, A+ content, product listing quality score and other listing quality hygiene factors. 4. Performance & Sales Analysis: Track sales performance, orders, and returns on a daily/weekly/monthly basis. Monitor buy box ownership, product visibility, product ratings, reviews & rankings, seller feedbacks, etc. Prepare reports on sales trends, category performance, and product movement insights. 5. Customer Service: Address customer queries, complaints, and returns in coordination with support teams. Resolve issues related to claims, A-to-Z Guarantee, or negative feedback promptly and professionally. Desired Qualifications & Skills: 4-5 years of experience in managing eCommerce marketplaces (Amazon, Flipkart, etc.). Strong proficiency in MS Excel (VLOOKUP, Pivot, formulas). Excellent communication skills, especially for handling emails, calls, chats, and messages with marketplace support teams, customers, and other stakeholders. Ability to multitask, meet deadlines, and work independently or collaboratively in a team environment. Familiarity with marketplace seller dashboards and analytics. Positive, results-driven attitude with strong work ethics. Why Join Us? Opportunity to work with a leading packaging solutions provider. Collaborative and growth-oriented work environment. Exposure to global markets and international trade practices CILICANT Private Limited, Pune Visit us at www.cilicant.com Location: Unit III, Gat No. 170-173, Taluka Haveli, Fulgaon, Pune, Maharashtra 412216

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1.0 - 3.0 years

3 - 7 Lacs

Noida

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Skill required: Fulfill - Order Management Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be part of Supply Chain Planning Team which is responsible for end to end supply planning and executionAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Vendor ManagementReverse LogisticsOrder Fulfillment PlanningProblem-solving skillsStrong analytical skillsAbility to meet deadlinesAbility to work well in a teamMicrosoft ExcelClient Communication Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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0.0 - 1.0 years

3 - 5 Lacs

Gurugram

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Skill required: Order to Cash - Order Management Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Ability to establish strong client relationshipAbility to meet deadlinesAbility to perform under pressureAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 3.0 years

3 - 7 Lacs

Noida

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Skill required: Fulfill - Order Management Designation: Supply Chain Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be part of Supply Chain Planning Team which is responsible for end to end supply planning and executionAssess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for Order Fulfillment PlanningSales Order ProcessingReverse LogisticsVendor ManagementMicrosoft ExcelProblem-solving skillsStrong analytical skillsAbility to meet deadlinesAbility to work well in a team Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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10.0 - 14.0 years

4 - 8 Lacs

Bengaluru

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Skill required: Order Management - Order Management Designation: Sales Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology.- Strong understanding of Order management activities like Order booking, billing, adjustments, allocation, fullfilment- Excellent analytical skills to interpret data and identify trends- Proven experience in customer service and complaint resolution- Technical knowledge of products and systems within the company s product line- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: A Order Management Lead is responsible for overseeing the day-to-day operations of a team processing Order management activities, ensuring efficient claim evaluation, accurate data management, and timely resolution of customer Requests, all while adhering to company Order management policies and procedures; they lead the team in analyzing warranty data to identify trends, communicate with internal stakeholders, and implement process improvements to minimize warranty costs. Key Responsibilities:Team Management:Lead and motivate a team of specialists, assigning tasks, monitoring performance, and providing coaching and development opportunities. Conduct regular team meetings to discuss performance metrics, identify challenges, and share best practices. Ensure team adherence to established guidelines and procedures. Order management activities:Order booking for the requests received and validated.Billing for recurring orders and invoicing.Booking adjustments and credit/rebill activities.Booking allocation basis the demand and fullfilment of the orders. Data Analysis and Reporting:Track and analyze warranty data to identify trends, recurring issues, and potential areas for product improvement. Generate regular reports on warranty claim volume, cost, and resolution times for management review. Collaborate with product development and quality assurance teams to address identified warranty concerns. Customer Service:Act as the primary point of contact for customer inquiries, providing clear and timely information. Process Improvement:Identify opportunities to streamline order management processing and improve operational efficiency. Develop and implement new procedures to optimize warranty claim handling and minimize costs." Qualification Any Graduation

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5.0 - 10.0 years

5 - 11 Lacs

Mumbai, Mumbai Suburban

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Handling of Import shipments Worked for overseas operations team regarding import documentation & overall shipping & logistics coordination. Exp in custom clearance process & NN documentation transactions through banks/LC payment term import shipment Required Candidate profile Any graduate with experience in operations/Supply Chain/Procurement/Customer Service/currently with a chemical company along with knowledge of SAP is preferred. Good Communication Skils

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2.0 - 7.0 years

6 - 8 Lacs

Mumbai, Mumbai Suburban

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Collaborate with cross-functional departments to ensure smooth integration of sales and operational activities. Monitoring, Tracking & Analysis of Data. Sales Support. Required Candidate profile Any graduate with experience in Customer Service/currently with a chemical company along with knowledge of SAP is preferred. Good Communication Skills.

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2.0 - 5.0 years

2 - 3 Lacs

Bengaluru

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Job Summary: We are looking for a dedicated and customer-focused CSD-Assistant with SAP (SD) experience to join our team. The ideal candidate will play a key role in supporting customer service operations within the Plant WH, ensure seamless order fulfillment, accurate inventory tracking, and timely communication with stake holders. This role combines excellent customer service skills with hands-on warehouse operations, supported by SAP (SD/MM) for inventory management and order processing. Key Responsibilities: Customer Service Support: Serve as the primary point of contact for customers regarding order status, inventory availability, shipping schedules, and returns. Address and resolve customer inquiries/concerns efficiently and professionally. Warehouse Operations: Manage the receipt, storage, and dispatch of goods, ensuring that all warehouse processes align with customer service requirements. SAP (SD/MM) Utilization: Use SAP software for order processing, inventory tracking, and generating reports to ensure accurate and real-time updates for both internal and customer-facing teams. Order Fulfillment: Coordinate for processing orders including SAP transactions, ensuring timely and accurate picking, packing, and dispatching of goods according to customer specifications. Inventory Management: Monitor stock levels, conduct regular stock checks, and ensure all inventory movements are accurately logged in SAP. Assist in addressing inventory discrepancies or issues in real-time. Return and Exchange Process: Handle customer returns and exchanges, ensuring all relevant information is entered into SAP and that returned goods are processed efficiently. Shipping and Delivery Coordination: Work closely with logistics teams to ensure accurate and timely delivery of customer orders. Communicate proactively with customers regarding shipping updates and delays. Problem Resolution: Identify and resolve any issues related to product availability, order processing, or shipping that may impact customer satisfaction. Collaborate with the customer service and warehouse teams to find quick solutions. Documentation and Reporting: Ensure all warehouse and customer service documentation is complete and accurate, including order forms, delivery notes, and inventory records in SAP. Generate regular reports on customer service metrics and warehouse performance. Compliance and Safety: Ensure that all warehouse operations are conducted in accordance with company policies, safety regulations, and customer service standards Required Skills & Qualifications: Proven experience in a warehouse or customer service environment with a strong understanding of warehouse operations. Proficiency in using SAP, particularly in inventory management, order processing, and tracking. Good communication skills, both verbal and written, with the ability to professionally handle customer inquiries and resolve issues. Strong problem-solving skills and a customer-first mindset. High attention to detail and ability to multitask effectively in a fast-paced environment. Experience in managing or coordinating returns, exchanges, or inventory discrepancies.

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2.0 - 5.0 years

4 - 8 Lacs

Ernakulam

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Falcon Academy is looking for Faculty / Coordinator (Logistics and Supply Chain) to join our dynamic team and embark on a rewarding career journey Develop and execute supply chain and logistics strategies. Manage supplier relationships and negotiate contracts. Monitor and optimize inventory levels and stock replenishments. Coordinate with internal teams for order fulfillment. Ensure compliance with supply chain and logistics regulations. Monitor and report on supply chain and logistics performance metrics. Stay updated with industry trends and best practices in supply and logistics. Qualification : Graduation/MBA

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4.0 - 8.0 years

13 - 18 Lacs

Bengaluru

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Lead the architecture, design and development of a server class, high- performance Processor CPU for IBM Systems. - Architect and design Instruction caches, Branch Predictors, Issue queues, Register Renaming, Load Store Execution and other areas of the IBM processor CPU - Research novel instruction/data prefetching and branch prediction architectures. - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise Expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of object oriented languages and scripting languages - Understanding of Agile development processes - Experience with DevOps design methodologies and tools Preferred technical and professional experience Expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of object oriented languages and scripting languages - Understanding of Agile development processes - Experience with DevOps design methodologies and tools

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2.0 - 6.0 years

6 - 10 Lacs

Bengaluru

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- Lead the architecture, design and development of Instruction Sequencing Unit for high-performance Processor CPU of IBM Systems. - Architect and design Instruction Dispatch to Issue queues, Register Renaming for Out of Order Execution, Issue instructions to Execution Pipelines, Reordering Buffers for completion of a high performance processor CPU - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 or more years of demonstrated experience in architecting and designing Instruction Dispatch unit of CPU - Hands of experience of implementing Issue Queues, Register renaming and forwarding, Reordering Buffer and Pipeline flush/exception handling - Deep expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - At least 1 generation of Processor Core silicon bring up experience - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of Instruction Decode and Execution units - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of one object oriented language and scripting language - Understanding of Agile development processes - Experience with DevOps design methodologies and tools

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3.0 - 7.0 years

12 - 16 Lacs

Bengaluru

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Lead the architecture, design and development of Processor Core Front end of pipeline units for high-performance IBM Systems. - Architect and design I-Cache, Instruction Fetch, Branch Prediction and Decode units of a high performance processor CPU - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise .12 or more years of demonstrated experience in architecting and designing specific CPU unit(eg. I-Cache, Instruction Fetch, Branch Prediction, Instruction Decode) - Hands on experience of different Branch Prediction techniques - Deep expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - At least 1 generation of Processor Core silicon bring up experience - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Knowledge of at least one object oriented or functional programming language and scripting language. - Nice to haves - Knowledge of instruction decode and handling pipeline hazards - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Understanding of Agile development processes - Experience with DevOps design methodologies and tools Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

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4.0 - 7.0 years

13 - 17 Lacs

Bengaluru

Work from Office

Lead the architecture, design and development of a server class, high- performance Processor CPU for IBM Systems. - Architect and design Instruction caches, Branch Predictors, Issue queues, Register Renaming, Load Store Execution and other areas of the IBM processor CPU - Research novel instruction/data prefetching and branch prediction architectures. - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise Expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of object oriented languages and scripting languages - Understanding of Agile development processes - Experience with DevOps design methodologies and tools

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5.0 - 10.0 years

11 - 16 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for a highly skilled Finance Functional Consultant – Microsoft Dynamics 365 Business Central with strong hands-on experience in implementing and supporting financial modules. The ideal candidate will be well-versed in procure-to-pay and order-to-cash processes, banking setup, and financial reporting frameworks. This role involves end-to-end configuration, validation, and data setup of core finance and operational modules, including GL setup, journal entries, vendor/customer management, invoice processing, and month/year-end close activities in line with the Ready-to-Migrate (RTM) checklist. Roles and Responsibilities: 1. Finance Setup Create and validate GL accounts and chart of accounts. Define and manage dimensions and dimension values. Set up and manage general journals (standard, recurring, and allocation-based). Reverse and copy journal entries and GL registers. Create budgets and set up accounting periods. Perform month-end and year-end closing activities. Configure account schedules and column layouts for financial statements. Generate trial balance and other key financial reports. 2. Procure-to-Pay (P2P) Create and update vendor cards and vendor-specific order addresses. Manually create inventory and non-inventory purchase orders. Process purchase invoices, credit memos, and purchase order returns. Suggest vendor payments and process them using batch jobs. Apply freight and landed cost allocations to item unit cost. Preview and print purchase orders and email directly from the system. Print purchase receipt reports and view AP aging reports. 3. Order-to-Cash (O2C) Create and update customer cards and customer contacts. Define item-level pricing and customer-specific discounts. Create and process sales orders with accurate discounts. Ship, invoice, and archive sales orders. Process sales invoices, credit memos, and apply/unapply cash receipts. Automate remittance emails via job queues. Print/preview AR aging reports and customer statements. Cancel or correct posted sales invoices. 4. Banking Setup View and manage bank account ledger entries. Create and modify bank account posting groups. Configure base calendar codes for financial scheduling and reporting. Integrate banking setup with AP/AR functions for reconciliation. 5. Accounts Payable (AP) Maintain vendor master data and payment terms. Process purchase documents and vendor payments. Post and reverse purchase transactions. Generate AP aging and audit-ready reports. Ensure accurate landed cost and freight tracking. 6. Accounts Receivable (AR) Maintain customer master data and contact/shipping information. Process and post sales transactions and cash applications. Reconcile AR ledgers with customer statements. Execute credit memos and apply correction entries. Manage customer-specific invoice formats and automation. 7. RTM List Coverage Ensure all User Action/Data Setup tasks are validated as per the RTM checklist. Execute pass/fail validation for test scripts across Sales, Purchasing, Finance, and Banking modules. Validate configuration readiness via system walkthroughs. Align user setup activities with Business Central best practices. Verify any additional field customizations on customer cards and documents. Required Skills and Qualifications: 5–10 years of experience with Microsoft Dynamics 365 Business Central (or NAV). Strong knowledge of financial operations, journal entries, AP/AR cycles, and reporting. In-depth understanding of procure-to-pay and order-to-cash processes. Proven experience with data setup, validation, and test execution against the RTM checklist. Good documentation and communication skills. Ability to work closely with business and technical stakeholders. Preferred Skills: Experience with Business Central automation (Job Queues, Auto Remittance). Familiarity with using base calendar codes in financial configurations. Ability to test and troubleshoot user setup workflows. Microsoft certification in Dynamics 365 Business Central is a plus. Experience in ERP implementation or migration projects.

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3.0 - 7.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Lead the architecture, design and development of Processor Core Vector- Scalar Execution unit for high-performance IBM Systems. - Architect and design Fixed point/Floating point/Vector/SIMD/Crypto instructions of a high performance processor CPU - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise 12 or more years of demonstrated experience in architecting and designing Execution unit of CPU - Hands on experience of implementing Arithmetic/Crypto/SIMD functions - Deep expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - At least 1 generation of Processor Core silicon bring up experience - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of instruction dispatch and load/store units - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of one object oriented language and scripting language - Understanding of Agile development processes - Experience with DevOps design methodologies and tools Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage.

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3.0 - 6.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Lead the architecture, design and development of Processor Core Load- Store Execution unit for high-performance IBM Systems. - Architect and design Load and Store pipelines, D-Cache, Address Translation, Out of Order Execution of a high performance processor CPU - Develop the features, present the proposed architecture in the High level design discussions - Estimate the overall effort to develop the feature. - Estimate silicon area and wire usage for the feature. - Develop micro-architecture, Design RTL, Collaborate with other Core units, Verification, DFT, Physical design, Timing, FW, SW teams to develop the feature - Signoff the Pre-silicon Design that meets all the functional, area and timing goals - Participate in post silicon lab bring-up and validation of the hardware - Lead a team of engineers, guide and mentor team members, represent as Logic Design Lead in global forums. Required education Bachelor's Degree Preferred education Doctorate Degree Required technical and professional expertise 12 or more years of demonstrated experience in architecting and designing Load-Store Execution unit of CPU - Hands on experience of implementing D-Cache, Address Translation, Memory Consistency handling, Store ordering etc. - Deep expertise in Out of Order, Super Scalar, Multi-Threaded Core Architecture and ISA - Experience with high frequency, instruction pipeline designs - At least 1 generation of Processor Core silicon bring up experience - In depth understanding of industry microprocessor designs (e.g., x86, ARM, or RISC-V processor designs) - Proficiency of RTL design with Verilog or VHDL - Nice to haves - Knowledge of instruction dispatch and Arithmetic units - Knowledge of verification principles and coverage - High-level knowledge of Linux operating system - Knowledge of one object oriented language and scripting language - Understanding of Agile development processes - Experience with DevOps design methodologies and tools Preferred Education

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0.0 - 2.0 years

1 - 2 Lacs

Thane, Pune, Mumbai (All Areas)

Work from Office

Position : Customer Service Intern Duration: 12 Months ( extendable ) Location: Vashere - Kalayn Mumbai and Ranjangaon, Pune Transport : Company Provides Transport + Canteen Facility Mode: Work from Office Working Days : 6 Days in week. About the Role: We are looking for a proactive and detail-oriented Customer Service Intern to support our Customer Account team. This internship offers hands-on experience in customer relationship management, order processing, and cross-functional coordination in a dynamic business environment. Key Responsibilities: Assist Customer Account Representatives with daily tasks and customer interactions. Support order processing from entry to delivery and invoicing. Communicate effectively with customers via phone and email. Maintain accurate customer records and documentation. Coordinate with internal teams (sales, supply chain, shipping) to ensure timely order fulfilment. Respond to customer inquiries regarding pricing, availability, and documentation. Participate in customer calls and meetings with sales representatives. Learn and apply company systems and ISO procedures. What Were Looking For: Currently pursuing or recently completed a degree in Business, Commerce, or related field. Strong communication and interpersonal skills. Basic understanding of customer service principles. Proficiency in MS Office; familiarity with ERP systems is a plus. Eagerness to learn and contribute in a team-oriented environment. Perks: Attractive stipend Company-provided transport and canteen facilities Exposure to global customer service practices

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1.0 - 4.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Roles and Responsibilities : Manage orders from placement to fulfillment, ensuring timely delivery of products to customers. Process customer invoices, handle payment follow-ups, and maintain accurate records in the OTC system. Collaborate with internal teams to resolve billing discrepancies and optimize order processing efficiency. Analyze sales data to identify trends and opportunities for improvement in the Order to Cash process. Job Requirements : 1-4 years of experience in accounts receivable, billing, or order management. Strong understanding of OTC (Order to Cash) processes, including order management, invoice billing, and collections. Proficiency in using O2C billing software or similar systems.

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1.0 - 6.0 years

2 - 7 Lacs

Coimbatore, Bengaluru

Work from Office

Prior experience of handling order processing/supply chain management cycle for major US retailers would be a big added advantage. Sales order creation. Sales order allocation from inventory. Sending Pick Tickets to the warehouse for shipping. Warehouse coordination on phone & emails. Invoicing, Credit Memo & Return Authorization. Coordination between Sales Rep, Owner(s), and others. Inventory Management. Factoring Taking credit approvals from factoring company/Bank. Required Candidate profile Must have excellent knowledge of advanced EXCEL. Very good understanding of US business English. Excellent English is written and oral skills. Ability to multi-task and eye for details. Ability to handle pressure and tight deadlines. IMPORTANT CRITERIA FOR APPLYING FOR THIS POSITION : 1. You must be willing to commute to workplace on your own. (Cab facility is not provided) 2. You must be willing to work in US Time Zone 7:30 pm to 4:30 am. (No Rotation Shifts)

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1.0 - 5.0 years

2 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Support business customers with their day-to-day operation queries, technical queries, in timely manner. Assist warehouse colleagues with operation, technical queries to ensure uninterrupted operations. Investigate and resolve client queries quickly and patiently. Work with carriers for distribution related issues, for prompt resolution to the customers. Understand customer specific offerings & workflow, and monitor the entire cycle and workflow to ensure uninterrupted service (Inbound to Last mile delivery) Proactively share any incidences/potential risk with the management team Monitor the inventory levels, keep updating the relevant stakeholders. Assist the warehouse in Stock take activities and audits. Collaborate with customer supply chain team, warehouse team, fulfilment management to drive improvement and enhance customer service experience. Prepare reports, run analysis for fulfilment customers and management team. Be thorough with documentation and should have a sound knowledge of Claims Process Support new implementations, customers, or new features in the testing environment. Collaborate closely with IT team for technical issues or enhancement deployments. Identify technology gaps in the process and portals and share the observations with relevant teams. Show strong initiative, attention to detail, and should have the ability to interpret and resolve problems. Must provide valuable insights, by running market research, to your team members and Business Partners. Must acquire new and modify existing knowledge to support a changing marketplace and workforce. Must implement plans with the purpose of achieving short- and long-term goals. Exhibit individual control over day-to-day responsibilities and work collaboratively with other Business units to accomplish encouraging results. QUALITIES AND QUALIFICATIONS: Graduate (Bachelors degree from a recognized University in any discipline) Minimum 4 years of experience. Experience in Fulfilment operations and Ecommerce. Must have warehousing/fulfilment center back-end support, customer service experience. Must have a basic understanding of the IT infrastructure for ecommerce. Good communication skills verbal/written. Good with MS office (Excel, word, PowerPoint). Good reporting, and analytical skills.

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