Orbit Tracking Solutions

Responsibilities: Manage and process new customer payments accurately and efficiently. Maintain up-to-date customer accounts and verify all payment information. Handle customer inquiries regarding billing, payments, and service issues. Coordinate with internal departments (finance, sales, and customer support) to ensure smooth onboarding and service delivery for new customers. Monitor and track payment collections to ensure timely transactions. Prepare regular reports on payment status, outstanding balances, and customer service performance. Resolve payment discrepancies and ensure customer satisfaction.