1. POSITION VACANT: Communications Manager, Orbis India, Gurugram, NCR 2. ORGANIZATIONAL BACKGROUND: Orbis is an international nonprofit committed to building strong, sustainable eye care systems worldwide, ensuring that quality treatment and prevention are within everyone’s reach. Its vision is a world where everyone can access the eye care they need to thrive. The idea for Orbis took root in the late 1960s with Dr. David Paton, a U.S. ophthalmologist and faculty member at The Wilmer Eye Institute, Johns Hopkins. After witnessing the lack of eye care and ophthalmic training in low-income countries, Dr. Paton, with the support of partners like United Airlines and USAID, transformed a DC-8 aircraft into the world’s first Flying Eye Hospital—a fully functional teaching hospital in the sky. In 1988, it made its first visit to India, conducting training programs in Hyderabad and Delhi. Recognizing the need for sustained investment, Orbis established a permanent presence in India in 2000. Since then, Orbis India has created the world’s largest network of Children’s Eye Centers—33 centers across 17 states—making pediatric eye care accessible nationwide. The organization has also expanded its work into corneal blindness and eye banking, refractive error correction, diabetic retinopathy, and quality assurance in eye care services. Through partnerships, clinical training, innovation, and technology, Orbis India continues to play a vital role in eliminating avoidable blindness and strengthening the countrys eye care systems. For more information please visit, http://www.orbis.org 3. JOB DESCRIPTION/ RESPONSIBILITIES: The Communications Manager (CM) is responsible for leading Orbis India’s strategic communications efforts, ensuring a strong and consistent brand presence across public relations, digital platforms, and offline channels. This role requires both strategic planning and hands-on execution to enhance visibility and engagement. Operating within a matrix structure, the Communications Manager shall report to the Country Director of Orbis India while also working closely with the Vice President, Global Communications and Marketing for subject matter expertise and technical guidance. The role serves as the primary liaison between Orbis India and Orbis’s Global Communications and Marketing team. This position does not have direct reports but involves collaboration with internal teams, external agencies, and international colleagues to achieve communication objectives. Key Job Responsibilities: A. Strategic Leadership Brand Management: (1) Serve as the lead communications expert for Orbis India, driving strategy while also executing deliverables; (2) Develop and implement a comprehensive communications strategy across PR, digital, and offline channels; (3) Maintain a strong and cohesive brand identity, ensuring all communications align with Orbis’s global standards; (4) Act as a key representative of Orbis India at national and international forums and conferences. B. Content Development, Impact Storytelling Digital Communications: (1) Oversee content ideation, development, and management for Orbis India’s website and digital channels. Analyze web and social media insights and implement strategies to enhance engagement and reach; (2) Identify and track down compelling impact stories. Manage and oversee their collection from programmatic work, ensuring ethical storytelling, strong visual representation, and alignment with Orbis’s mission; (3) Lead and coordinate professional content capture efforts (photo and video) by overseeing hired photographers and videographers. (4) Develop case studies, multimedia content, and compelling narratives to showcase Orbis Indias impact; (5) Design visually engaging communication materials for on and offline needs. Conduct basic audiovisual editing to refine short-form multimedia content, such as social media reels; (6) Oversee the creation and distribution of Orbis India’s quarterly newsletter. C. Public Relations, Thought Leadership Media Engagement: (1) Develop and execute a media relations strategy to expand coverage of Orbis’s programs and initiatives; (2) Manage relationships with PR agencies and consultants to amplify Orbis’s reach; (3) Conceive, draft, and secure thought leadership opportunities, including op-eds, feature stories, and speaking engagements for the Orbis India leadership; (4) Draft and review press materials, ensuring accuracy, quality, and alignment with Orbis’s brand and messaging. D. Campaigns, Partnerships Stakeholder Engagement (1) Plan and execute evidence-based communication campaigns to generate public awareness; (2) Work closely with program teams to develop communications strategies for partnerships, advocacy, and fundraising efforts; (3) Provide capacity-building support to partners for effective communications. E. Cross-Functional Global Collaboration (1) Collaborate with Orbis International’s Global Communications and Marketing Team to align India’s efforts with global initiatives; (2) Serve as the primary communications liaison between Orbis India and global teams; (3) Participate in global meetings, share best practices, and contribute to organizational learning; (4) Develop quarterly media and digital performance reports to share with global and regional leadership. F. Vendor Budget Management (1) Identify, onboard, and manage vendors, agencies, and consultants to execute communication initiatives; (2) Work with the finance team to track budgets and ensure cost-effective delivery of communication activities. G. Crisis Communication Risk Management: (1) Develop and implement crisis communication strategies to manage risks and safeguard Orbis India’s reputation; (2) Prepare key messaging and response plans for sensitive issues or emergencies. H. Internal Communications Stakeholder Support: (1) Develop internal communication materials to support leadership messaging and organizational updates; (2) Assist in drafting key internal announcements and important communications for staff; (3) Support the Country Director in preparing presentations for new partner meetings, proposal development, and external stakeholder engagements. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualifications: Bachelor’s or postgraduate degree in communications, marketing, or a related field. Experience: (1) A minimum of eight years of experience in strategic communications, brand management, and digital media, with at least three years in the nonprofit sector; (2) Proven ability to develop and implement communications strategies independently; (3) Experience in managing external agencies and vendors to deliver communications outputs; (4) Expertise in content collection, including impact storytelling, photography, and videography, with a strong understanding of ethical storytelling principles. Strong track record in media relations, securing thought leadership opportunities, and engaging with high-profile media outlets;(5) Proficiency in digital communications, including social media management, website oversight (with experience using content management systems), and analyzing digital performance through social media insights and web analytics tools like Google Analytics to track, measure, and optimize engagement. Skills And Competencies: (1) Strong strategic thinking and ability to lead communications efforts independently; (2) Expertise in digital communications, social media strategy, and content marketing; (3) Proven experience in PR, media relations, and crisis communication; (4) Exceptional writing, editing, and storytelling skills across various formats; (5) Strong project management skills, ensuring timely execution of high-quality deliverables; (6) Ability to collaborate cross-functionally in a global, matrixed work environment; (7) Experience in developing communication materials for brand-building and fundraising; (8) Strong interpersonal and representation skills for engaging with media, partners, and stakeholders; (9) Proficiency in basic graphic design using Canva or similar tools; (10) Ability to conduct basic audiovisual editing. (Preferred: Experience in editing longer-form videos); (11) Highly preferred: Hands-on experience in professional photography and videography, with the ability to personally capture high-quality visual content. 5. COMPENSATION OFFERED: Gross compensation budgeted for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 6. LOCATION: Gurugram, NCR. 7. REFERENCE: CM-OI 8. CONTACT INFORMATION: Team SAMS Strategic Alliance Management Services P Ltd. 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi 110 025 Phone Nos.: 011- 4081 9900; 4165 3612 9. APPLICATION PROCESS: Eligible candidates interested in the position are requested to upload their applications, using the using the link https://samsstc.com/Jobs/job-description/communications-manager-orbis-india-gurugram-ncr-orbis-india-gurgaon/108 by or before June 18, 2025 . Orbis is an Equal Opportunity Employer. As part of a global organization, Orbis India welcome qualified applicants from diverse backgrounds, cultures, and marginalized communities who are underrepresented in the international NGO sector who reflect the five Orbis values of Accountability, Commitment, Equity, Innovation, and Integrity. Show more Show less
1. POSITION VACANT: Director-Programs, Innovation & Impact, Orbis India, Gurugram 2. ORGANIZATIONAL BACKGROUND : Orbis is an international nonprofit committed to building strong, sustainable eye care systems worldwide, ensuring that quality treatment and prevention are within everyone’s reach. Its vision is a world where everyone can access the eye care they need to thrive. The idea for Orbis took root in the late 1960s with Dr. David Paton, a U.S. ophthalmologist and faculty member at The Wilmer Eye Institute, Johns Hopkins. After witnessing the lack of eye care and ophthalmic training in low-income countries, Dr. Paton, with the support of partners like United Airlines and USAID, transformed a DC-8 aircraft into the world’s first Flying Eye Hospital—a fully functional teaching hospital in the sky. In 1988, it made its first visit to India, conducting training programs in Hyderabad and Delhi. Recognizing the need for sustained investment, Orbis established a permanent presence in India in 2000. Since then, Orbis India has created the world’s largest network of Children’s Eye Centers 33 centers across 17 states making pediatric eye care accessible nationwide. The organization has also expanded its work into corneal blindness and eye banking, refractive error correction, diabetic retinopathy, and quality assurance in eye care services. Through partnerships, clinical training, innovation, and technology, Orbis continues to play a vital role in eliminating avoidable blindness and strengthening the country's eye care systems. For more information visit, http://www.orbis.org 3. JOB DESCRIPTION/ RESPONSIBILITIES: The Director-Programs, Innovation & Impact (DPII) is a key senior leadership role responsible for overseeing Program Operations, Research, Program Development, Program Technology, and Knowledge Management in the country office. As part of the SMT, the role ensures in-country effective strategy execution, program excellence, and alignment with Orbis’s global objectives. A core focus is partner management, fostering strong relationships with government agencies, healthcare institutions, and implementing partners to drive long-term impact. The DPII will lead a team of professionals, ensuring the seamless implementation of initiatives and integrating global innovations in program technology and research. Working closely with the MEL Team, the role ensures data-driven decision-making and measurable impact. The DPII will actively support the Country Director (CD) in achieving mission, championing accountability in program implementation, and ensuring that all operational, research, and knowledge management efforts are aligned with organizational priorities. Key Job Responsibilities: A. Strategic Leadership & Program Implementation: (1) Oversee the effective execution of Program Operations, Research, Program Development, Program Technology, and Knowledge Management, ensuring alignment with Orbis’s global strategy; (2) Support the CD in shaping and executing strategic growth plans for the program portfolio; (3) Lead the design and development of new eye health programs, ensuring they are aligned with Orbis’s mission and strategic priorities. oversee the creation of high-quality program proposals and ensure that all programs are scalable, sustainable, and evidence based; (4) Ensure that all programs are delivered on time, within scope, and within budget. B. Clinical Oversight & Quality Assurance: (1) Ensure Orbis’s programs uphold clinical best practices, medical ethics, and patient safety standards in partnership with healthcare institutions; (2) Support capacity-building initiatives for eye health professionals, ensuring continued professional development and knowledge exchange; (3) Facilitate the integration of new medical technologies, treatment protocols, and surgical innovations within Orbis -supported programs; (4) Ensure that program design incorporates clinical input to enhance service delivery models and patient outcomes. C. Partnership & Stakeholder Engagement: (1) Foster and manage strong partnerships with government agencies, healthcare institutions, academic organizations, donors, and implementing partners; (2) Identify and cultivate new partnerships to expand Orbis’s impact and presence in the country; (3) Represent Orbis in national and regional forums, contributing to policies and initiatives that strengthen eye health and public health systems. D. Collaboration with MEL for Impact & Learning (1) Work closely with the MEL team to ensure that programs are informed by data-driven decision-making and continuous learning; (2) Utilize MEL insights to refine program strategies, ensuring effectiveness and scalability; (3) Ensure that program teams actively contribute to evaluations, learning reviews, and impact assessments, integrating findings into future program designs; (4) Support the timely submission of reports and updates for internal and external stakeholders. E. Research, Innovation & Program Technology (1) Drive the expansion of Orbis’s research and knowledge management efforts, ensuring that programmatic decisions are guided by evidence and global best practices; (2) Lead the integration of digital health and program technology solutions to enhance accessibility, efficiency, and innovation in service delivery; (3) Ensure that knowledge management systems effectively capture and disseminate learnings across the organization. F. Team Leadership & Capacity Building (1) Lead and mentor a team of professionals, fostering a culture of accountability, collaboration, and innovation; (2) Provide strategic direction and professional development opportunities to strengthen team capabilities; (3) Ensure seamless coordination between program teams and other key functions to drive operational efficiency. G. Operational Oversight & Compliance; (1) Ensure adherence to Orbis’s global operational policies, donor regulations, and compliance frameworks in all program activities; (2) Work closely with the finance and operations teams to ensure responsible budgeting, financial management, and resource allocation; (3) Adapt and provide leadership in a changing environment, ensuring resilience and operational effectiveness; (4) Provide technical and strategic support to global program teams and other country offices whenever required. 4. QUALIFICATIONS, EXPERIENCE AND COMPETENCIES: Qualifications: Master’s degree in Public Health, International Development, Healthcare Management, or a related field. A clinical background in ophthalmology/ optometry or a healthcare-related discipline, would be an advantage. Experience: (1) Minimum of 10 years of experience in program management, with at least five years in a senior leadership role in eye care, healthcare, or public health programs, preferably in an NGO, non-profit, or international development setting; (2) Demonstrated experience in designing, developing, and implementing large-scale health programs, particularly in the eye health sector, with a strong understanding of clinical programs, ophthalmic healthcare, or health systems; (3) Proven record in partner management, particularly with clinical stakeholders, medical institutions, government health authorities, global health organizations, and donors; (4) Experience in program technology and the integration of innovative healthcare technologies in eye care programs; (5) Experience in research, especially in the context of clinical and public health research. Ability to integrate evidence-based findings into program development, clinical practices, and program evaluation is essential; (6) Extensive experience in program development, including proposal writing, grant writing, donor reporting, and ensuring that programs meet clinical outcomes, regulatory compliance, and accountability standards. Skills And Competencies: (1) Ability to adjust strategies and approaches to meet the changing needs of programs in a dynamic environment; (2) Strong analytical skills for identifying challenges and developing innovative solutions; (3) Exceptional interpersonal skills, fostering collaboration across cross-functional teams and ensuring program success; (4) Proven ability to address and resolve conflicts constructively, maintaining a positive, solution-oriented work environment; (5) Experience in training, mentoring, and developing team members and partners to enhance program delivery and sustainability; (6) Strong organizational skills to manage multiple projects; (7) Ability to develop long-term, sustainable program strategies; (8) Proven experience in managing large-scale country programs from inception to completion. 5. COMPENSATION OFFERED: Gross compensation budgeted for the position is attractive. Please note that the offer made to the selected candidate shall be commensurate with qualifications, experience, and salary history. 6. LOCATION: Gurugram 7. REFERENCE: DPII-OI 8. CONTACT INFORMATION: Team SAMS 1/1B, Choudhary Hetram House, Bharat Nagar New Friends Colony, New Delhi Phone: 4081 9900 9. APPLICATION PROCESS: Eligible candidates interested in the position are requested to upload their applications, using the link https://samsstc.com/Jobs/job-description/director-programs-innovation-impact-orbis-india-gurugram/118 by or before June 24, 2025. Orbis is an Equal Opportunity Employer. As part of a global organization, Orbis India welcome qualified applicants from diverse backgrounds, cultures, and marginalized communities who are underrepresented in the international NGO sector who reflect the five Orbis values of Accountability, Commitment, Equity, Innovation, and Integrity. Show more Show less