Oracle E-Business Suite US Payroll

As a member of the team at Rite Software, you will be responsible for various tasks related to configuration changes and enhancements to the application. Your role will involve staying informed about the latest patches and effectively communicating these changes to relevant individuals. Additionally, you will play a crucial part in testing upgrades, patches, and configuration modifications to ensure the application's stability. Open and clear communication with all stakeholders, interested parties, and project teams is a key aspect of this role. You will also have the opportunity to mentor associates, creating a conducive environment for learning and growth within the team. Working closely with customers will be part of your daily routine, involving tasks such as analyzing and documenting problems, recommending solutions, initiating corrective actions, and providing timely updates to customers on issue resolution progress. Adhering to the current project management methodology while advocating for best practices, process improvements, and procedures will be essential. Following ticket management guidelines diligently to maintain consistency in communication and processes during client interactions is also a crucial part of this role. You will collaborate with customers to understand their objectives and requirements fully, updating configuration workbooks as needed and participating in knowledge transfer sessions both internally and with clients. A proactive approach to reviewing data and deliverables for potential issues and escalating them appropriately will be expected. Additionally, you will be required to liaise with Oracle and third-party vendors to address product and integration issues effectively. Key Skills Required: - Good understanding of Business Processes - Ability to troubleshoot client-raised issues - Capability to decode functional designs to resolve problems - Proficiency in working on enhancements by gathering client requirements - Skill in creating or updating functional design documents - Ability to develop test plans and test scripts for upgrades and patches Your contribution in these areas will play a vital role in ensuring the smooth operation and continuous improvement of our applications and services.,