About OptiPhoenix OptiPhoenix is a leading CRO (Conversion Rate Optimization) and A/B Testing agency working with national and international brands across e-commerce, fashion, and retail. With over 15 years of experience and a proven track record of results, we’re now ready to tell our story. About the Role We’re looking for a sharp and organized Project Coordinator - Customer Success to join our growing CRO team. This is an entry-level role, ideal for someone who enjoys staying on top of tasks, ensuring deadlines are met, and maintaining smooth communication between clients and internal teams. You’ll act as the operational backbone — helping run experiments, coordinate tasks, and make sure our clients are always in the loop. If you’re someone who thrives on clarity, loves checklists, and enjoys interacting with people, you’ll fit right in. What You’ll Be Doing: Communicate directly with clients: send meeting minutes, follow-ups, and gather approvals or feedback. Coordinate between internal teams (design, development, CRO) to keep projects on track. Create and manage tasks using tools like ClickUp or Asana. Perform sanity checks once experiments go live. Share experiment performance updates and help create client-facing reports. Keep all stakeholders aligned through Slack, MS Teams, or email. Ensure all deliverables are shared on time and as promised. What We’re Looking For: 0–1 year of experience in client servicing, project coordination, customer success, or similar roles. 0–1 years in customer-facing, support, or coordination roles. Freshers with strong communication skills and internship experience are welcome to apply. Excellent written and verbal communication skills. A strong sense of ownership, attention to detail, and ability to multitask. Comfort with tools like ClickUp, Asana, Slack, MS Teams, or willingness to learn. A structured mindset and a knack for follow-ups and documentation. Bonus Points If You: Have worked in a SaaS company (e.g., Zoho, Freshworks, VWO, Freshmarketer). Are familiar with GA4, Microsoft Clarity, or other analytics tools. Have a basic understanding of A/B testing or UX optimization. Have experience documenting tasks or projects in any collaborative tool. Why You’ll Love It Here: You’ll be part of a fast-growing CRO agency solving conversion problems for global brands. You’ll learn the fundamentals of experimentation, UX, analytics, and digital strategy. You’ll grow fast — with direct mentorship from experienced CRO specialists and strategists. Work remotely, work flexibly, and own your impact. 5 Days Working Health Insurance Skill development Program 1 company-sponsored trip The diverse & exciting client portfolio of internationally renowned brands We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees . Show more Show less
About The Company Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. Frontend Developer We are seeking a Front-End Developer passionate about merging the art of design with the science of programming. As a key player in our team, you will be responsible for crafting AB tests on our client web applications. The ideal candidate will have experience working across various JavaScript platforms to develop UI, functional, and interactive features that enhance user experience. What You Do Optimize websites for speed and scalability to ensure a seamless user experience. Develop innovative, user-facing features that meet client needs. Create reusable code and libraries to streamline future projects. Utilize markup languages like HTML to design user-friendly web pages. Maintain and enhance existing websites, ensuring excellent performance and functionality. Uphold high-quality graphic standards and maintain brand consistency across all projects. Requirements A minimum of 2 years of relevant industry experience. Solid understanding of client-side scripting and JavaScript frameworks, including jQuery. Proficient in web markup languages, particularly HTML and CSS. Experience with responsive frameworks such as Bootstrap and Foundation. Familiarity with version control, repository management, and project tracking tools like Jira and Asana is advantageous. Knowledge of advanced JavaScript libraries, such as AngularJS, ReactJS, or KnockoutJS, is a plus. Benefits of working at Optiphoenix! Work Flexibility: Our global clients follow a 5-day workweek and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees.
About The Company Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. Marketing Generalist This is a foundational role at OptiPhonix where the Marketing Generalist will kick off marketing for OptiPhoenix, which implies that the role is going to be across channels warranting at least slight depth. The role combines content creation and distribution, with the primary objective of driving awareness of OptiPhoenix within the target market, which will later translate into leads and ultimately revenue. The Marketing Generalist will work closely with the CEO and get strategic onboarding support from a Marketing Consultant. What You’ll Be Doing Updating the sparingly-used existing channels like the website, social handles, etc. and getting them ready for ongoing use Setting up new channels like email marketing, performance marketing, community marketing, and content marketing Strategizing content across channels to drive awareness for new audiences and engagement for existing ones Building content relevant to the channels and Collaborating with clients and vendors to see through content creation and distribution What We’re Looking For 2+ years of experience in marketing (as a generalist or as a specialist) Looking to set up, learn, and manage multiple channels Be pro-AI to be able to execute independently Ability to take things from 0 to 1 Inclination towards exploring digital tools for content creation, repurposing, and distribution Bonus Points If You Have Experience In Content creation across text, images, and video - self or using AI tools Upscaling content created by self or AI tools Distribution of content by customizing and repurposing for channels Good To Have Ability to communicate and learn from clients, the knowledge will be used for content creation Coordinating with vendors for assistance Familiarity with CRO and CRO tools Understanding of SaaS or B2B agency marketing Interest in experimentation Benefits of working at Optiphoenix! Health Insurance: Company-sponsored health insurance! Work Flexibility: Our global clients follow a 5-day workweek, and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Professional Growth: Outstanding learning and growth opportunities for all roles, including working on challenging projects with passionate colleagues. Our CRO team also gets opportunities to travel onsite to Australia and the U.S. to collaborate with our clients. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees .
About the Company: Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. Frontend Developer We are seeking a Front-End Developer passionate about merging the art of design with the science of programming. As a key player in our team, you will be responsible for crafting AB tests on our client web applications. The ideal candidate will have experience working across various JavaScript platforms to develop UI, functional, and interactive features that enhance user experience. What You Do Optimize websites for speed and scalability to ensure a seamless user experience. Develop innovative, user-facing features that meet client needs. Create reusable code and libraries to streamline future projects. Utilize markup languages like HTML to design user-friendly web pages. Maintain and enhance existing websites, ensuring excellent performance and functionality. Uphold high-quality graphic standards and maintain brand consistency across all projects. Build AB Test Experiments using platforms like Optimizely, Convert, VWO etc. Requirements A minimum of 2 years of relevant industry experience. Solid understanding of client-side scripting and JavaScript frameworks, including jQuery. Proficient in web markup languages, particularly HTML and CSS. Experience with responsive frameworks such as Bootstrap and Foundation. Familiarity with version control, repository management, and project tracking tools like Jira and Asana is advantageous. Knowledge of advanced JavaScript libraries, such as AngularJS, ReactJS, or KnockoutJS, is a plus. Knowledge of Gen AI coding tools like Cursor, Chat GPT, Codex, Claude Code is a plus. Benefits of working at Optiphoenix! Health Insurance: Company-sponsored health insurance! Work Flexibility: Our global clients follow a 5-day workweek, and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Professional Growth: Outstanding learning and growth opportunities for all roles, including working on challenging projects with passionate colleagues. Our CRO team also gets opportunities to travel onsite to Australia and the U.S. to collaborate with our clients. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees .
About The Company Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. CRO Specialist As a CRO specialist, you will use creativity and strong analytical skills to understand website behavior, identify opportunities to increase conversion, revenue, and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills. The ideal candidate would be extremely data-driven and make design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus What You Do Use qualitative (heat maps, session recordings, surveys, etc.) and quantitative(Google Analytics or similar) data sources to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate. Establish a web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design, and usability factors of highly converting web pages. To understand the WHY behind the data and deliver actionable insights to improve UX and conversion rate optimization and increase lead generation and online sales. Define and maintain overall optimization program (site and e-commerce experience, landing pages, forms, and calls-to-action). Use an iterative optimization approach (hypothesize, design, test, measure, optimize), derive actionable insights from the results, formulate new experiment ideas and hypotheses, and implement winning results. Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization) Coordinate with developers, analysts, and researchers to drive projects forward Requirements Prior experience of 2+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website Prior experience in a customer-facing role or equivalent history of increasing customer satisfaction with excellent presentation skills Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools. Understanding best practices for UI and UX for websites Understand how e-commerce websites work(what ROI, AOV, conversion rate, etc.) Experience with research tools, including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ surve Zarget or other similar tools, will be a plus. Experience with multichannel media campaign,s including a working knowledge of paid search, testing ad tex,t and landing pages Optimization, SEO will be a plus. Prior experience working in a diverse client portfolio Benefits of working at Optiphoenix! Health Insurance: Company-sponsored health insurance! Work Flexibility: Our global clients follow a 5-day workweek, and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Professional Growth: Outstanding learning and growth opportunities for all roles, including working on challenging projects with passionate colleagues. Our CRO team also gets opportunities to travel onsite to Australia and the U.S. to collaborate with our clients. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees .
About The Company Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. Wordpress Developer We are seeking a talented WordPress Developer to craft and enhance WordPress-based websites with an emphasis on UI/UX improvements. As a WordPress Developer, you will work closely with our design and development teams to deliver responsive, visually appealing, high-performance websites. What You Do Develop and enhance WordPress websites with a strong focus on improving user interface and user experience. Implement responsive designs using HTML, CSS, and JavaScript, ensuring visual appeal across all devices. Customize themes and templates to meet specific project requirements. Optimize website performance and ensure compatibility across different browsers. Develop back-end functionalities, incorporating custom post types, taxonomies, and WordPress hooks. Design and modify WordPress themes and plugins as needed. Integrate third-party APIs, payment gateways, and RESTful services for enhanced functionality. Ensure website security, manage updates, and troubleshoot technical issues. Collaborate with designers and developers to refine and perfect the user experience. Requirements 3+ years of experience in WordPress development with a strong portfolio demonstrating your capabilities. Proficiency in HTML, CSS, JavaScript, and WordPress development. Strong background in PHP and WordPress backend, including custom themes, plugins, and database management. In-depth knowledge of WordPress hooks, actions, and filters. Experience with Advanced Custom Fields (ACF). Familiarity with MySQL database queries and optimization techniques. Understanding of website security, caching strategies, and performance optimization. Strong problem-solving skills with meticulous attention to detail. Benefits of working at Optiphoenix! Health Insurance: Company-sponsored health insurance! Work Flexibility: Our global clients follow a 5-day workweek, and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Professional Growth: Outstanding learning and growth opportunities for all roles, including working on challenging projects with passionate colleagues. Our CRO team also gets opportunities to travel onsite to Australia and the U.S. to collaborate with our clients. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees .
About The Company Optiphoenix, a Conversion Rate Optimization (CRO) agency specializing in AB Test Development with a global footprint. Over the last eight years, we've partnered with renowned brands such as Taj, Jabra, ButcherBox, and PiqueTea, helping them revolutionize their digital strategies to substantially improve critical customer metrics, including Revenue, Conversion, and Engagement. As we continue to grow, we're seeking passionate individuals who are eager to join our mission-driven journey. If you are motivated by the opportunity to drive meaningful change and excel in conversion optimization and A/B testing, we invite you to join our team. Shopify Developer We are looking for an experienced Shopify Developer to join our team. In this role, you will be pivotal in building, maintaining, and optimizing Shopify stores, ensuring seamless performance and exceptional user experiences. What You Do Develop and maintain Shopify 2.0 themes using Liquid, JSON templates, SCSS, and ES6. Implement and customize apps such as Locksmith, Flow, Klaviyo, and ReCharge to enhance store functionality. Create wholesale/B2B features, including price lists, customer tags, draft orders, and quick-order flows. Optimize website performance, SEO, and accessibility for enhanced user engagement. Integrate with external services using Storefront/Admin GraphQL and REST APIs. Manage Git-based deployment pipelines, performing code reviews and maintaining effective documentation. Utilize Shopify Functions and Checkout extensibility for discounts, shipping, and validation needs. Conduct rigorous testing, including unit/snapshot tests, Theme Check, and comprehensive cross-device/browser quality assurance. Collaborate proactively with designers, marketers, and operations teams to ensure project success. Requirements 5 years of experience in Shopify development. Expertise in Liquid, including sections, snippets, filters, and Online Store 2.0 JSON templates. Proficiency with Shopify CLI v3 for theme management and Theme Check linting tools. Strong skills in semantic HTML5 and responsive CSS/SCSS design. Advanced knowledge of JavaScript (ES6+), familiarity with Alpine.js and basic React (Hydrogen). Experience with consuming Admin & Storefront GraphQL APIs and setting up webhooks. Proven ability to optimize Core Web Vitals (LCP, CLS, TBT) and perform audits for app bloat using tools like Lighthouse and Theme Inspector. Competence in implementing SEO best practices, including JSON-LD, structured data, and meta objects. Familiarity with Git feature-branch workflow, PR reviews, and light CI pipelines using GitHub Actions or Bitbucket Pipelines. Experience with automation tools like Shopify Flow and integrating apps like Klaviyo, Recharge, Locksmith, and Search & Discovery. Ability to hand off from design tools like Figma/Zeplin for pixel-perfect implementation. Benefits of working at Optiphoenix! Health Insurance: Company-sponsored health insurance! Work Flexibility: Our global clients follow a 5-day workweek, and so do we. We offer flexible hours and a supportive work-from-home policy. Culture and Community: Participate in company-sponsored team outings, social events, and an annual trip that foster community and camaraderie. Professional Growth: Outstanding learning and growth opportunities for all roles, including working on challenging projects with passionate colleagues. Our CRO team also gets opportunities to travel onsite to Australia and the U.S. to collaborate with our clients. Support and Rewards: Benefit from competitive salaries that are at or above industry standards, along with company-sponsored lunches. Empowered Environment: Embrace our no official leave policy, rooted in trust; dress comfortably with no formal dress code required. We are an equal opportunity employer. We celebrate diversity and are committed to building a versatile environment for all our employees .