As a Customer Service Representative at our insurance counter, your primary responsibility will be to greet and assist customers with professionalism. You will need to understand their needs and recommend the most suitable insurance plans to meet their requirements. It will be essential for you to clearly explain policy features, benefits, and terms to ensure customers have a comprehensive understanding. Additionally, you will be responsible for generating quotes, processing applications accurately, and maintaining detailed customer interaction records. Collaboration with backend teams will also be necessary to facilitate seamless policy issuance. To excel in this role, you should possess strong communication and interpersonal skills. A minimum of 1 year of experience in Sales or Customer Service is required. Proficiency in basic MS Office applications is preferred, and being a quick learner with a keen attention to detail will be beneficial in ensuring the accuracy and efficiency of your work.,
As an insurance counter assistant, you will be responsible for greeting and assisting customers with professionalism. You will need to understand their needs and recommend the most suitable insurance plans based on their requirements. It is important to clearly explain the features, benefits, and terms of the policies to the customers. Additionally, you will be required to generate quotes, process applications accurately, and maintain records of customer interactions. Collaboration with backend teams will be essential to ensure smooth policy issuance. To excel in this role, you should possess strong communication and interpersonal skills. A minimum of 1 year of experience in Sales or Customer Service is preferred. Proficiency in basic MS Office applications is necessary. Being a quick learner with a keen attention to detail will be advantageous in fulfilling the responsibilities effectively.,