Operations Manager - Mutual Fund

Work Level

Core

Leadership

Industry Type

Function

Key Skills

Education

Note: This is a requirement for one of the Workassist Hiring Partner.

Primary Responsibility:

As a Branch Operations Executive, you will be responsible for ensuring smooth and efficient daily operations at a Mutual Fund branch. You will support operational processes, investor servicing, and administrative tasks to maintain high standards of service, compliance, and accuracy.

Key Responsibilities

Operational Support & Processing

Oversee day-to-day branch operational activities and ensure processing of transactions is accurate and timely.

Monitor R&T (Registrar & Transfer Agent) related activities at the branch level.

Maintain records and documentation of operational workflows and tasks.

Customer & Investor Service

Provide effective customer service by responding to investor queries, concerns, and service requests professionally.

Assist with investor relations and service delivery, ensuring high levels of client satisfaction.

Reporting & MIS

Prepare and manage MIS (Management Information System) reports related to branch operations.

Track operational metrics and escalate issues as needed for resolution.

Process Improvement & Compliance

Identify opportunities for improving operational processes and contribute suggestions to central teams or branch manager.

Ensure compliance with internal policies and mutual fund regulatory requirements.

Coordination

Coordinate with central operations, compliance, and support teams to resolve escalations and streamline processes.

Company Description

Workassist is an online recruitment and employment solution platform based in Lucknow, India. We provide relevant profiles to employers and connect job seekers with the best opportunities across various industries. With a network of over 10,000+ recruiters, we help employers recruit talented individuals from sectors such as Banking & Finance, Consulting, Sales & Marketing, HR, IT, Operations, and Legal.

We have adapted to the new normal and strive to provide a seamless job search experience for job seekers worldwide. Our goal is to enhance the job seeking experience by leveraging technology and matching job seekers with the right employers.

For a seamless job search experience, visit our website: https://bit.ly/3QBfBU2

(Note: There are many more opportunities apart from this on the portal. Depending on the skills, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!