Operations & Fulfillment Executive

Job Description:

Flaviour is seeking a dedicated and detail-oriented Operations & Fulfillment Executive to join our Calicut office. This role is essential in ensuring smooth backend operations, timely order processing, and efficient inventory and logistics management.

Key Responsibilities:

• Order Packing & Fulfillment: Accurately pick, pack, and dispatch customer orders from our warehouse.
• Courier Coordination: Schedule and manage daily courier pickups and ensure timely delivery execution across platforms (Amazon, Flipkart, Website, etc.).
• Inventory Management: Track stock levels of raw materials (RM), packaging materials (PM), and finished goods; update inventory records regularly.
• Procurement Support: Assist in sourcing and purchasing RM/PM based on inventory thresholds.
• Customer Support: Handle basic customer queries related to order status, delivery, and product information via email, call, or WhatsApp. General Operations: Provide hands-on support in day-to-day office and warehouse activities.

• Requirements:
• Basic computer skills (Excel, email, inventory software familiarity preferred)
• Good organizational and communication skills
• Willingness to take responsibility and multitask
• Experience in e-commerce operations is a plus, but not mandatory Preferably based in or around Calicut Job Type: Full-time Location: Flaviour Office, Calicut

Job Type: Full-time

Pay: From ₹10,000.00 per month

Benefits:

• Flexible schedule

Schedule:

• Morning shift

Work Location: In person

Expected Start Date: 15/07/2025