Operational Support Administrator

As an Operational Support Administrator (Quality Assurance) at Assurant-GCC, India, you will play a crucial role in ensuring the quality and accuracy of unit test outputs and maintaining SharePoint libraries. Your primary responsibilities will include validating unit test results, tracking defects, generating quality reports, and updating Word documents in SharePoint libraries. You will be expected to meet service-level standards, complete assigned deliverables on time, and uphold department processes. Your duties and responsibilities in this role will involve validating unit test outputs from Forms Designers, ensuring compliance with expectations and accurately implementing customer changes. You will also be responsible for tracking unit test defects, generating monthly quality reports, and auditing SharePoint letter libraries to ensure alignment with Documaker production by updating Word documents as necessary. To be successful in this position, you should have a Bachelor's degree in a related field or equivalent work experience, along with 2-3 years of professional experience in relevant areas. Strong communication skills, the ability to read and understand scripting languages, effective multitasking abilities, and a customer-centric approach are essential. Additionally, you must be detail-oriented, organized, and proficient in Microsoft Word and Excel. Familiarity with SharePoint content management, experience with Documaker Studio (an Oracle Product), and the ability to read and validate data in extract files are desirable skills for this role. This position is based in Hyderabad/Bangalore/Chennai, India, and offers an opportunity to contribute to the quality assurance processes of Assurant-GCC. If you are a detail-oriented professional with a strong technical aptitude and a passion for ensuring quality and accuracy, we encourage you to apply for this role.,