Operational Resilience Delivery Manager

Role Overview: You will be joining the HCIB Operational Resilience team as an Operational Resilience Delivery Manager / Operational Resilience Scenario Planning Manager / ICAAP Scenario Planning Manager in Bangalore. The team is responsible for supporting nine international markets in meeting local regulatory requirements and global resilience standards by providing cross-market insights, driving efficiencies, supporting resilience testing, and ensuring consistency across all HCIB markets. Key Responsibilities: - Support the annual identification and review of Important Business Services (IBS) and Important Group Business Services (IGBS) in alignment with Group principles. - Document customer value chains, impact tolerance statements, and process delivery maps. - Maintain dependency catalogues for IBS and IGBS. - Refresh and manage the BSO Incident Management checklist for HCIB. - Produce self-assessments outlining resilience posture, vulnerabilities, and remediation actions. - Track and support closure of identified resilience vulnerabilities. - Assist with thematic analyses at entity and Group level to identify trends and common issues. - Prepare periodic and ad-hoc reporting/MI on resilience across IBS and IGBS. - Provide ad-hoc support during local incident responses and post-incident remediation. Qualifications Required: - Solid understanding of Operational Resilience, IT Risk Management, Business Continuity, Third-Party Risk, or Enterprise Risk Management. - Experience within risk, technology, controls monitoring, or operational resilience functions. - Proven ability to design and maintain business continuity plans and risk mitigation strategies. - Strong cross-functional coordination skills and experience collaborating with diverse stakeholders. - Strong communication skills with the ability to engage effectively across levels and cultures. - Analytical mindset with the ability to interpret data and identify trends. - Experience driving organizational change and enhancing control environments. Company Details: The HCIB Operational Resilience team plays a crucial role in ensuring operational resilience across HCIB markets by supporting stakeholders in delivering day-to-day activities under the Global Operational Resilience Framework. Reporting to the HCIB Resilience Delivery Lead, you will contribute to maintaining resilience standards and promoting efficiency in resilience testing, vulnerability remediation, and self-assessment support.,