Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who You Are An intensely organized and detail oriented candidate with exceptional communication skills. Comfortable working proactively and as part of a team in a remote environment. Tech savvy, possessing a troubleshooting aptitude, along with the ability to grasp and self instruct on complex concepts. You'll spend most of your time interacting directly with clients and ensuring that they have an amazing experience using the Ontic platform! Daily tasks include resolving incoming issues and proactively engaging users before an issue arises. This role will serve as the technical liaison between Success and Product, serving as the voice of the client to make our product better. Responsibilities Maintain and respond to support/task tickets in Ontic's help desk system Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information Create and improve internal and external support documentation Act as a liaison between clients and development, when necessary, to resolve difficult technical issues faced by our clients Report on metrics related to client issues, themes, bug closure rate, and SLAs Work cross-functionally with Client Success Managers, Product Managers, and development teams to deliver exceptional service, and ensure we are exceeding client Lead and develop a high-performing team of Support Specialists, fostering a culture of collaboration and continuous growth. Coordinate support readiness planning for product launches and updates, ensuring effective communication with product and engineering teams. Serve as the primary liaison between support, product, and engineering to address technical updates and challenges. Develop and track key performance metrics (KPIs) for support readiness, utilizing data for ongoing improvement initiatives. Conduct regular one-on-one meetings to support team member development and career progression. Identify and resolve support challenges through cross-functional collaboration, enhancing service delivery efficiency. Implement scalable processes and tools to improve team productivity and operational efficiency. Foster a culture of excellence by developing training programs that promote continuous learning among team members. Qualifications Master's degree in Computer Science, Business, or a related field. 10+ years of experience in technical support or serviceability, with at least 3 years in a managerial role. Strong cross-functional stakeholder management skills with engineering and product teams. Proven technical problem-solving abilities focused on data analysis and metrics interpretation. Exceptional leadership and people management skills, including team coaching and development. Effective communication and influencing skills, capable of presenting to senior leadership. Hands-on experience with product and process improvement methodologies. Ability to work cross-functionally with other Ontic teams Experience working with offshore teams Experienced in data analysis and product documentation Experience working with: Help Desk ticketing systems (Freshdesk) Issue tracking software (Jira) CRM software (Salesforce) Spreadsheet software (Excel, Google Sheets) Office tools (G Suite, Zoom, Slack) Bonus Points for knowledge/understanding of: I.T./Networking HTML/web design Database structure Experience in technical troubleshooting on SaaS-based platforms, along with understanding of AWS and Google Cloud environments, would be an added advantage. Experience with Elasticsearch and log monitoring is an added advantage Note : Comfortable working overlapping U.S. time zones, with occasional weekend support as required. Bachelor’s degree in Engineering, Computer Science, or equivalent degree- B.Tech, MCA. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who You Are An intensely organised and detail oriented candidate with exceptional communication skills. Comfortable working proactively and as part of a team in a remote environment. Tech savvy possessing a troubleshooting aptitude, along with the ability to grasp and self instruct on complex concepts. You'll spend most of your time interacting directly with clients and ensuring that they have an amazing experience using the Ontic platform! Daily tasks include resolving incoming issues and proactively engaging users before an issue arises. This role will serve as the technical liaison between Success and Product, serving as the voice of the client to make our product better. Responsibilities Maintain and respond to support/task tickets in Ontic's help desk system Responsible for owning a wide variety of client requests from start to finish while ensuring key stakeholders are consistently updated with relevant information Create and improve internal and external support documentation Act as a liaison between clients and development, when necessary, to resolve difficult technical issues faced by our clients Report on metrics related to client issues, themes, bug closure rate, and SLAs. Work cross-functionally with Client Success Managers, Product Managers, and development teams to deliver exceptional service, and ensure we are exceeding client expectations Be a client-facing representative of Ontic and ensure professionalism, actively listening and understanding the needs of our clients, and ensuring a solution-oriented mindset Assist in updating our client knowledge portal Qualifications 4-7 years of experience providing Software support and/or Onboarding services across various desktop and mobile operating systems in a fast paced, browser based platform SaaS organization Expert at managing support ticket queues and responsible for driving client requests to a timely resolution Familiarity interacting with new and existing clients and managing client data Has the experience to demonstrate a positive and approachable demeanor while maintaining empathy in client interactions Ability to work cross-functionally with other Ontic teams Experience working with offshore teams Experienced in data analysis and product documentation Experience working with: Help Desk ticketing systems (Freshdesk) Issue tracking software (Jira) CRM software (Salesforce) Spreadsheet software (Excel, Google Sheets) Office tools (G Suite, Zoom, Slack) Bonus Points for knowledge/understanding of: I.T./Networking HTML/web design Database structure Experience in technical troubleshooting on SaaS-based platforms, along with understanding of AWS and Google Cloud environments, would be an added advantage. Experience with Elasticsearch and log monitoring is an added advantage Note : Able to work in overlap with U.S. time zones, including weekend support, while maintaining a 5-day shift-based schedule. Bachelor’s degree in Engineering, Computer Science, or equivalent degree- B.Tech, MCA. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Key Responsibilities: Strategic Leadership – Own QA vision and strategy across multiple products and platforms, and services. Define and execute the QA strategy for the Ontic Platforms team, aligning quality objectives with product and organisational goals. Quality Governance – Establish and monitor quality KPIs (defect leakage, automation coverage, release readiness, etc.) to ensure visibility, accountability, and continuous improvement, into quality health, test coverage, defect trends, release readiness, and team velocity. Automation-First Approach – Drive automation adoption across UI, API, data, and performance layers, embedding tests into CI/CD pipelines for faster, high-quality releases. SaaS & Cloud Testing Excellence – Ensure reliability, scalability, and security of SaaS-based features, Drive cloud migration quality programs and AI-based solution validation with a focus on data accuracy, model explainability, and system performance. People & Team Management – Lead, mentor, and grow QA engineers and managers, fostering a collaborative and quality-driven engineering culture, creating clear career growth paths and coaching plans. Cross-Functional Collaboration – Partner with Product, Engineering, and DevOps to influence design, architecture, and release planning with a focus on end-to-end quality. Innovation & Efficiency – Champion the adoption of modern testing tools, frameworks, and best practices that improve coverage, speed, and developer productivity. Lead performance, security, and chaos testing initiatives across distributed microservice-based systems. Own vendor assessments, tool evaluations, and PoCs for test automation and AI/ML testing too Preferred Qualifications: 13+ years of progressive experience in Quality Assurance/Quality Engineering, with at least 4+ years in leadership roles (managing managers or senior engineers). Strong background in SaaS and cloud-native platforms with experience in microservices & containerised environments. Proven expertise in automation frameworks and tools (Selenium, Cypress, Playwright, REST Assured, JMeter, Postman, TestNG, etc.) and scripting (Java, Python, or JavaScript). Experience defining and driving QA strategy in CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI). Familiarity with observability and monitoring tools to enhance quality insights. Excellent stakeholder management skills, with the ability to communicate quality outcomes at executive and technical levels. Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Guide junior engineers on test automation, agile QA processes, and instill a quality-first engineering culture. Ontic Benefits & Perks: Competitive Salary Medical Benefits Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Location Type Hybrid Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who You Are You are an experienced Technical Program Manager with deep knowledge of enterprise products and startup dynamics. You bring a unique mix of strategic foresight and hands-on expertise, with a history of partnering across cross-functional teams – from product and engineering to GTM – to deliver exceptional results for clients and partners. You have the business acumen to drive company objectives to project goals; a demeanor that allows you to easily rally and organize teams around a shared effort; and the internal drive to ensure initiatives are done right and on time – no matter what. This role reports to the Director of Technical Program Management Responsibilities Release Coordination: Lead cross-functional coordination for product releases. Ensure quality gates are met and work closely with Product, Engineering, QA, and GTM teams to enable smooth, timely, and high-quality delivery Sprint Planning & Execution: Facilitate quarterly and sprint planning sessions. Align resources, define clear goals, track cross-functional dependencies, and flag risks early to maintain delivery momentum Sprint Metrics & Continuous Improvement: Track and present sprint efficiency metrics to drive team performance and identify opportunities for improvement across Agile workflows Workflow & Ticket Hygiene: Ensure tickets are well-scoped, estimated with story points, and move through defined workflows consistently to support transparent and efficient execution Delivery Tracking & Communication: Maintain accurate, up-to-date project tracking. Ensure stakeholders have visibility into delivery timelines, status, and risks through clear documentation and communication Agile Practices & Coaching: Promote Agile best practices and coach teams on entry/exit criteria, sprint retros, backlog grooming, and other key rituals. Support a culture of accountability, learning, and continuous improvement Execution Processes: Support the adoption of program management tools and best practices. Help implement consistent execution tracking, delivery measurement, and communication cadences across teams Preferred Qualifications 8 plus years of experience in technical program management or Agile delivery, preferably in SaaS or high-growth tech environments Strong experience driving sprint planning, coordinating cross-functional teams, and managing execution dependencies Familiarity with Agile frameworks (Scrum, Kanban) and project tracking tools (Jira, Asana) Certified Scrum Master (CSM) or similar Agile certification preferred. PMP or other project management credentials are a plus Hands-on experience with backlog hygiene, story point estimation, and metrics-driven team performance improvements Ability to communicate effectively across technical and non-technical stakeholders and manage multiple projects in a fast-paced environment Comfortable with cloud platforms (e.g., AWS, Azure), SDLC practices, and DevOps principles is a plus Proficient with collaboration and reporting tools such as Slack, Confluence, Notion, Excel, or Domo Bachelor’s degree in Engineering or related technical field; MBA or equivalent a plus, but not required MBA from a Tier I or Tier II institution + B. Tech/Engineering degree Ontic Benefits & Perks Competitive Salary Medical Benefits Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Location Type On-site Department Operations
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who We Are Ontic is the first protective intelligence software company to digitally transform how Fortune 500 and emerging enterprises proactively address physical threat management to protect employees, customers and assets. Ontic’s SaaS-based platform collects and connects threat indicators to provide a comprehensive view of potential threats while surfacing critical knowledge so companies can assess and action more to maintain business continuity and reduce financial impact. Ontic also provides strategic consulting, multidimensional services, education and thought leadership for safety and security professionals at major corporations via its Center for Protective Intelligence. For more information please visit ontic.co As Ontic employees, we put our mission first and value the trust bestowed upon us by our clients to help keep their people safe. We approach both our clients and each other with empathy while focusing on the execution of our strategy. And we have fun doing it. As a DevOps Engineer at Ontic, you will be bridging the gap between development and operations, ensuring the highest level of security for our cloud-based services for government clients. You would be part of major cloud migration projects, moving critical services to Cloud. Ontic's DevOps Engineer will be an integral part of our global team, collaborating closely with our DevOps professionals in India and the U.S. This individual will contribute to ongoing projects and support initiatives, ensuring alignment and knowledge sharing across the team What you should have 4+ years of experience in DevOps Proficient in Linux Hands-on experience with public cloud, Azure/Oracle preferred Experience of technology like Docker, Kubernetes is must Experience in ansible, Terraform is must Excellent programming (Python, Go, Shell) and automation skills Working knowledge of web servers (Nginx/Apache), networking, and version control system like Gitlab or GitHub Proficient experience in Oracle Cloud is preferred Experience in CI/CD (Jenkins), GitHub actions, Argo CD Experience in L1 issues troubleshooting Experience in Mongo, Elasticsearch, Kafka is must Expertise with monitoring & logging tools like Kibana, Prometheus, Grafana, Logstash, new Relic Awareness of Cloud Security Best Practices What you will be doing at Ontic as DevOps Engineer Deployment of various infrastructures on Cloud platforms like AWS, AZURE, GCP Server monitoring, analysis, and troubleshooting Integration of Container technologies like Docker, Kubernetes Automation using Go, Python or Bash CI/CD integration for applications Database administration Maintain application SLA Ontic Benefits & Perks Competitive Salary Medical Benefits Monthly ME (Mental Escape) day for all employees Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. We are seeking a highly skilled and experienced Principal Software Engineer - Backend + AI. This role involves designing, developing, and maintaining scalable backend systems for our product. You will also lead the integration of modern AI technologies to solve complex technical challenges and deliver powerful new features for our platform. The ideal candidate will have extensive experience in backend technologies, a deep understanding of software architecture, and proven expertise in applying and integrating AI/ML services (like LLMs and vector search) into production environments. This is a hands-on engineering role, not a data science position. What you will do Lead the architectural design and development of scalable backend systems that integrate modern AI/ML models and services. Collaborate on an agile team with Front-end and Back-end Engineers and Product Managers to build and release AI-powered features and enhancements. Evaluate and select third-party and open-source AI models (e.g., LLMs, embedding models) based on performance, scalability, and integration feasibility—not model creation. Design and maintain robust data pipelines and APIs to support AI functionalities, such as RAG (Retrieval-Augmented Generation) systems. Find and address performance and security issues, with a specific focus on the unique challenges of AI-driven applications. Conduct code reviews, provide constructive feedback, and ensure code quality and performance optimization. Identify and address technical debt, ensuring the long-term maintainability and scalability of the backend systems. Identify and advocate for engineering best practices across the team, especially in the domain of applied AI. What you should have 6+ years of experience and expert knowledge of service implementations in languages such as Java, Spring boot, Elasticsearch, MongoDB. Proven experience designing and integrating systems with AI/ML services, such as LLM APIs (e.g., OpenAI, Anthropic, open-source models) or vector databases (e.g., Pinecone, Milvus). Practical understanding of core AI application concepts like Retrieval-Augmented Generation (RAG), embeddings, and prompt engineering. Familiarity with AI orchestration frameworks (e.g., LangChain, LlamaIndex) is a strong plus. Experience building the backend infrastructure (e.g., APIs, data pipelines) to support and serve fine-tuned models would be a significant advantage. At least 2 years of experience in a senior or lead role. Curiosity about how things work and love to share that knowledge with others. Strong Algorithmic & Problem-solving skills. Ability to work independently as well as manage the team and figuring out your way in the wild. Urge to learn new things & drive for focused milestones based high speed development. Experience in dealing with high scale data. Experience in managing product lifecycle from beginning to end. Familiarity and experience with JavaScript and modern front-end frameworks such as React. Interest in modern and RESTful API design principles. B.Tech/ M.Tech degree in Computer Science. Ontic Benefits & Perks Competitive Salary Medical, Vision & Dental Benefits 401k Stock Options HSA Contribution Learning Stipend Flexible PTO Policy Quarterly company ME (mental escape) days Generous Parental Leave policy Home Office Stipend Mobile Phone Reimbursement Anniversary & Milestone Celebrations Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who You Are As a Senior Software Engineer, you take ownership of designing, developing, and optimizing scalable backend services for our SaaS platform using Java, Spring Boot, MongoDB, and Elastic Search. You thrive in a fast-paced environment, contributing both technical expertise and leadership. Beyond development, you drive system improvements, mentor junior engineers, and collaborate across teams to shape the platform’s long-term success. Responsibilities Design, develop, and maintain backend services for a SaaS-based platform. Work with Java, Spring Boot, MongoDB, and Elastic Search to build high-performance applications. Develop high-performance applications using Java, Spring Boot, MongoDB, and Elastic Search. Optimize applications for high scalability and performance. Manage the entire product lifecycle from conceptualization to deployment. Take ownership of the entire product lifecycle, from conceptualization and design to deployment and post-launch monitoring. Collaborate with cross-functional teams to improve system architecture and drive innovation. Write clean, maintainable, and efficient code while following best practices. Conduct code reviews and provide technical guidance to the team to ensure high-quality deliverables. Preferred Qualifications 3-5 years of experience in backend development. Hands-on experience with Java, Spring Boot, MongoDB, and ElasticSearch. Prior experience working in a product-based company. Must have experience working on a SaaS-based platform. Proven experience in building and maintaining SaaS-based platforms. Strong algorithmic and problem-solving skills. In-depth knowledge of algorithmic problem-solving, system architecture, and distributed systems. Experience dealing with high-scale data and distributed systems. Knowledge of API design, microservices architecture, and system scalability. Passion for learning new technologies and sharing knowledge with others. Ability to work independently in a fast-paced, milestone-driven development environment. Ontic Benefits & Perks Competitive Salary Medical Benefits Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Location Type On-site Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Who We Are Ontic makes software that corporate and government security professionals use to proactively manage threats, mitigate risks, and make businesses stronger. Built by security and software professionals, the Ontic Platform connects and unifies critical data, business processes, and collaborators in one place, consolidating security intelligence and operations. We call this Connected Intelligence. Ontic serves corporate security teams across key functions, including intelligence, investigations, GSOC, executive protection, and security operations. Who You Are As a Senior Software Engineer, you take ownership of designing, developing, and optimizing scalable backend services for our SaaS platform using Java, Spring Boot, MongoDB, and Elastic Search. You thrive in a fast-paced environment, contributing both technical expertise and leadership. Beyond development, you drive system improvements, mentor junior engineers, and collaborate across teams to shape the platform’s long-term success. Responsibilities Design, develop, and maintain backend services for a SaaS-based platform. Work with Java, Spring Boot, MongoDB, and Elastic Search to build high-performance applications. Develop high-performance applications using Java, Spring Boot, MongoDB, and Elastic Search. Optimize applications for high scalability and performance. Manage the entire product lifecycle from conceptualization to deployment. Take ownership of the entire product lifecycle, from conceptualization and design to deployment and post-launch monitoring. Collaborate with cross-functional teams to improve system architecture and drive innovation. Write clean, maintainable, and efficient code while following best practices. Conduct code reviews and provide technical guidance to the team to ensure high-quality deliverables. Preferred Qualifications 4.5+ years of experience in backend development. Hands-on experience with Java, Spring Boot, MongoDB, and ElasticSearch. Prior experience working in a product-based company. Must have experience working on a SaaS-based platform. Proven experience in building and maintaining SaaS-based platforms. Strong algorithmic and problem-solving skills. In-depth knowledge of algorithmic problem-solving, system architecture, and distributed systems. Experience dealing with high-scale data and distributed systems. Knowledge of API design, microservices architecture, and system scalability. Passion for learning new technologies and sharing knowledge with others. Ability to work independently in a fast-paced, milestone-driven development environment. Ontic Benefits & Perks Competitive Salary Medical Benefits Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Department Engineering
Overview Application Who We Are Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations. Key Responsibilities Strong understanding of performance testing tools such as JMeter, LoadRunner, and Gatling . Convert NFRs/SLOs into measurable test objectives (throughput, p95/p99 latency, error budgets). Build realistic workload models including concurrency, think time, data mix, caching, spike/soak patterns, and canary strategies . Define environment parity and test data strategies to ensure credible results. Design scalable JMeter scripts with correlation, parameterization, data feeders, and custom logic (JSR223). Execute load, stress, spike, endurance/soak, capacity, and baseline tests across services and UI/API layers. Create reusable components/utilities to speed up authoring and reduce maintenance effort. Integrate performance suites into CI/CD pipelines (Jenkins/GitHub Actions) with automated thresholds and budgets. Establish performance release gates (pass/fail criteria, canary checks, rollback triggers) and lead go/no-go decisions. Publish and maintain the performance release checklist (warm-up, ramp-up, data hygiene, isolation, noise control). Leverage APM/observability tools (Grafana, Prometheus, Datadog, New Relic, Dynatrace, CloudWatch) to correlate metrics with test KPIs. Perform bottleneck analysis (CPU, GC, threads, DB query plans, caches, Kafka/queues, downstream dependencies). Produce clear performance reports with trends, variance against budgets, and actionable tuning recommendations. Validate environment configurations (instance types, autoscaling, TLS, caches) and eliminate client-side bottlenecks. Enforce warm-ups, steady-state validation, and repeatability , flagging any noise sources. Maintain baselines and flakiness detection for performance test results. Lead/mentor a small team when required (code reviews, coaching, establishing standards). Collaborate with Dev, DevOps, DBA, and SRE teams on triage, tuning, and verifying fixes. Drive post-release performance verification (canary checks, observability reviews) and participate in incident retrospectives. Must-Have Qualifications 7–10 years of experience in performance engineering for web services and distributed systems. Strong, hands-on JMeter expertise (advanced correlation, JSR223 scripting, custom functions, backends/listeners). Solid knowledge of HTTP/REST, TLS, concurrency, caching, connection pooling, and asynchronous patterns . Proven experience integrating performance tests into CI/CD and enforcing SLO/threshold-based gates . Skilled with APM/observability tools and infra/DB analysis (GC, heap, thread dumps, slow queries). Scripting experience in Java, Groovy, or Python for utilities, data generation, and JMeter extensions. Strong communication skills with the ability to translate data into insights and influence release outcomes . Nice-to-Have Skills Exposure to cloud platforms (AWS/GCP/Azure) and container environments ( Docker, Kubernetes ). Experience with protocols (gRPC, WebSocket) and Kafka throughput/latency testing . Strong understanding of DB performance (indexing, query plans, connection limits across MySQL/Postgres/NoSQL). Awareness of security–performance interplay (ciphers, WAF/CDN) and edge/CDN caching strategies . Experience with service virtualization and synthetic data platforms . End-to-End Performance Release Ownership You will: Define and enforce performance budgets through CI gates. Run canary performance checks and validate stability with live metrics before full rollout. Document go/no-go decisions with supporting evidence (APM dashboards, logs, charts). Ontic Benefits & Perks Competitive Salary Medical Benefits Internet Reimbursement Home Office Stipend Continued Education Stipend Festive & Achievement Celebrations Dynamic Office Environment Ontic is an equal opportunity employer. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable law. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Ontic we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Ontic prioritizes the full inclusion of qualified individuals, providing necessary accommodations for those with disabilities to perform essential job functions. If you need assistance during the application or interview process or job tasks, please contact us at recruitment@ontic.co or call (512) 572-7400 Apply for this Job Location Noida, India Employment Type Full time Location Type On-site Department Engineering