Onegroup Holidays

Respond to incoming leads via WhatsApp, phone, email, and social media platforms. Understand client requirements and suggest suitable domestic and international holiday packages. Prepare customized itineraries and quotations based on customer preferences and budget. Follow up consistently to convert inquiries into confirmed bookings. Achieve monthly sales targets and maintain accurate records of leads, conversions, and customer feedback. Coordinate with operations and partner vendors to ensure smooth delivery of services. Upsell additional services such as travel insurance, sightseeing add-ons, or upgrades. Provide excellent post-sale support and maintain long-term relationships with clients.