Manager- Customer Experience Design Worxwide Consulting

9.0 - 13.0 years

0 Lacs

haryana

On-site

As an experienced and strategic Manager of Experience Design, your role will involve leading the design and delivery of customer experience solutions for clients. This will require a blend of design thinking, user research, digital strategy, and stakeholder management to translate customer insights into actionable journeys, service blueprints, and experience frameworks that drive measurable business outcomes. Key Responsibilities: - Lead the creation of customer journey maps, personas, empathy maps, and service blueprints. - Translate business objectives into customer-centric strategies and actionable experience roadmaps. - Ensure alignment of all CX initiatives with the client's brand and d...

Posted 1 month ago

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Manager- Experience Design Worxwide Consulting

9.0 - 13.0 years

0 Lacs

haryana

On-site

You will be responsible for leading the design and delivery of customer experience solutions for clients, utilizing a combination of design thinking, user research, digital strategy, and stakeholder management. Your role will involve translating customer insights into actionable journeys, service blueprints, and experience frameworks to drive measurable business outcomes. Your key responsibilities will include creating customer journey maps, personas, empathy maps, and service blueprints, aligning CX initiatives with clients" brand and digital transformation goals, and conducting user research and workshops to identify pain points and opportunities. You will also be driving design thinking w...

Posted 2 months ago

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Manager - CX Design Worxwide Consulting

9.0 - 13.0 years

0 Lacs

haryana

On-site

You are an experienced and strategic Manager CX Design responsible for leading the design and delivery of customer experience solutions for clients. Your role involves utilizing design thinking, user research, digital strategy, and stakeholder management to translate customer insights into actionable journeys, service blueprints, and experience frameworks that drive measurable business outcomes. Your responsibilities include leading the creation of customer journey maps, personas, empathy maps, and service blueprints, translating business objectives into customer-centric strategies, and ensuring alignment of CX initiatives with clients" brand and digital transformation goals. You will conduc...

Posted 2 months ago

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Apply

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