● Welcome and assist customers at the sales counter, listening to their needs and recommending appropriate products. ● Answer product-related questions, resolve service issues, and ensure smooth order processing and payment collection. ● Maintain up-to-date product knowledge and convey technical details or benefits clearly. ● Prepare accurate job quotes, process orders, and coordinate with warehouse staff for stock and deliveries. ● Manage inventory reporting, participate in cycle counts, and support routine stock checks. ● Keep the counter area clean, organized, and in line with safety standards ● Uphold the company’s image and values in all customer interactions.